Reviews for Roosevelt Park #2754

I will shop here as often as I need tools and home improvement items. The staff is warm and friendly and they make the atmosphere in the store inviting, like one could shop there on a regular basis and never be dissatisfied or disappointed in any way.

My only co.plaint is trying to get in the parkinglot

Great employees at this location

Employees are always helpful.

Craig who helped us with appliances was phenomenal. He was very friendly and knew what he was talking about. He truly went above and beyond helping us find the best deal and still get everything that we wanted.

Everyone at this store was knowledgeable, friendly, and customer friendly, especially Keri in appliances. Great job

Great help and assistance from associates in finding the product we saw on line

Staff extremely engaging and helpful. Very knowledgeable which helped me get exactly what I needed without stumbling around with no clue what was where.

The employees are wonderful. They are so helpful and I always feel like they care about my project. Hand’s down the best home improvement store in town.

Store appeared clean. Some of the younger staff there didn't know what a yardstick was or in what area it was located in, found an older worker who knew what and where to find it. After wards check out was fast.

Its always great shopping with The Home Depot

Everyone is caring and friendly as usual, assistance of the Home Depot team makes shopping a pleasant place to me

Friendly staff and they usually have the product or products we are looking for.

The store was great! It is your customer service. They told us the $4 would be taken off our account. We call before going and was told we had a zero balance and then HUMILIATED AT THE REGISTER BY IT BEING DECLINED!!! But I will not recommend anyone to do business with your company!!

Ardis in the paint department is awesome, professional, and friendly. Pleasant to work with and very knowledgeable about her department. KUDOS TO MS ARDIS

Only real complaint would be that I often need cut to length wire, rope, or keys made and I often have to wander around to find an associate. Why can there be a pushbutton at these areas to ask for assistance?

As a DIY home owner (living very near the store) I have taken full advantage of and fully appreciate online ordering with curbside pick up for all my home project needs during the past year and look forward to being able to continue this purchasing style! The latest online order had a bit of a problem but when I called the store Kellie courteously and professionally handled my problem taking my entire order over the phone...kudos to Kellie!!!

ITS NICE TO SHOP INSIDE OUT OF THE WEATHER THAT WAY I SPEND MORE TIME AND MONEY !!

The customer service was really good and the store was very organised and there always have some offers on the products we need

There was plenty of associates to wait on us, we didn't have to look for assistance. The associate did a good job of selling the product that we wanted. The store was clean and nothing in the aisle.

Each employees in each department was very knowledgeable about their department and very customer friendly. .

Do not trust what they say, they only want your money. Once they get it, they couldn't care less about holding up their end. Do not depend on them to keep to the install dates as promised.

Craig and Malik in appliances are both fantastic and honest about the products.

We wanted some very unusual items in our bathroom and Jake helped us get them. Jake is a phenomenal designer. He knows the products as well as construction issues that might arise. Friendly and very detailed on what he does.

A very unfriendly and unhelpful place, you can feel it as you walk into the store. Staff hard to find and when you do they make you feel as like you are putting them out and now they have to do something. Hard to find items on shelves when there are unorganized and never see anybody stocking shelves when shelves are in need of stocking. One good thing is the cashiers are very friendly, but maybe they are trying to make up for your shopping experience at the store.

Always clean, well organized and you don't have to go "hunting" for a employee.

the store isles where cluttered an assistance in the carpet area was hard to get. every one was going to get someone to help, That took a while. The CFI GROUP DON'T ANSWER THE PHONE, A NICE RECORDING SAYS LEAVE A MESSAGE,WE WILL CALL YOU SOME DAY.

This store is clean. The aisle never have merchandise crowding out the customers. The choices are remarkable whether it is a light bulb to appliances. Went twice this weekend and your associates are great. Going at 6 o'clock in the morning is definitely a good time to be able to wander. My only complaint right now is they are too relaxed about the need of customers to wear masks. I am a senior and too many people were there without them. Otherwise definitely worth the drive..

Store is convenient, well stocked and well staffed with courteous team members!

I would just like to stress again for third time Thank God for Bob at Home Depot Store in Norton Shores Mi I wish I had received his employee number.