#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(615)267-6162
Tool & Truck Rental(615)267-6168
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
551 President Place
Smyrna, TN 37167
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Customer Store Reviews

  • 4.8 out of 396 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (396)
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Showing 1-30 of 396 reviews
Great experience
Reliable and efficient compared to Other service experience regarding plumping
by
    Amazing Experience
    On Saturday I went to buy an electric hose from home depot, Smyrna Store and I had an amazing experience with all the helpful people who tried by all ways to help me finalize this project. Miss Desirae at the service desk helped me with the availability of missing types then I requested some accessories and Mrs. Laura, the Manager asked Miss Idella from the Garden area to help me and she got me the appropriate hose and even helped me to find a storage box. Really a 3 amazing and helpful persons and are a good assets for your store. Thanks again
    by
      • Recommended
      Great experience
      I had the best experience in this store. The associates who assisted me went above and beyond to make sure I found everything I was looking for. They were extremely patient, helpful, detailed oriented, kind, etc. Thx Christian, Jerry, Ali, Gabby, Joshua. You all are the absolute best! I hope that your amazing customer service is rewarded by the company. You ALL deserve it. Thx Katrina *Milwaukee products shopper
      by
        • Recommended
        Bad
        I am very disappointed that the procedure to get a military discount has changed. The information requested is very personal and confidential.
        by
          Your Tool Rental Area and Your Parking Lot
          Your store needs to purchase an adjacent strip of land and move all the rental equipment there so that you can rearrange your parking lot and provide additional parking.
          by
            • Recommended
            Very satisfied
            Had a good visit as helpful employees find what I needed.
            by
              Great Service
              This store in Smyrna TN is always very clean and associates are always willing to help.
              by
                • Recommended
                Other Locations are MUCH Better
                Everyone is polite and helpful. However, compared to other locations, they have the least selection of other HD stores and always dirty. Would be better off going to another store. As for Milwaukee Packout boxes, they rarely stick them (other locations carry loads more than they do too btw)
                by
                  Lacking in customer service
                  Was really disappointed in the customer service when asking for help.
                  by
                    Customer Service is Secondary
                    I went to the Smyrna Home Depot store to purchase some treated boards to repair my storage shed. I found the store in somewhat disarray in the lumber section. Although there were several employees in the area, I could not get anyone's attention to ask any questions or assist in finding the treated lumber that I needed. Apparently, as the cashier said good help is hard to find these days. She was the only helpful person I could find this visit.
                    by
                      Great people very helpful and very nice
                      I really enjoy going into this Home Depot I wish that they would bring back to coffee but LOL that’s another day I really enjoy going there the smiles and the people are very helpful especially Lizette The cashier by the lumber section
                      by
                        • Recommended
                        Great place
                        If you need to know where something is at they will gladly help you. That means a lot to me
                        by
                          • Recommended
                          Very clean and friendly
                          Always nice and helpful
                          by
                            • Recommended
                            We were shopping for appliances. The customer service rep in that department was knowledgeable, f...
                            We were shopping for appliances. The customer service rep in that department was knowledgeable, friendly and professional. Check out cashier was friendly and helpful and the store was clean, well stocked and easy to shop.
                            by
                            • Verified Purchase
                            • Recommended
                            This store was one of the few that had a good selection of riding lawnmowers in stock at competit...
                            This store was one of the few that had a good selection of riding lawnmowers in stock at competitive prices, and the employees (Mandy in particular) made it a painless process to choose the right one for our needs and make the purchase. Great experience.
                            by
                            • Verified Purchase
                            • Recommended
                            The employees at this Home Depot was very friendly and helpful......This store was very clean
                            The employees at this Home Depot was very friendly and helpful......This store was very clean
                            by
                            • Verified Purchase
                            • Recommended
                            When ever I go to Home Depot they have what I want they are friendly the story is well laid out t...
                            When ever I go to Home Depot they have what I want they are friendly the story is well laid out they're always very helpful. Our Home Depot in Smyrna Tennessee "rocks". Great store. Thank you for having what i needed.
                            by
                            • Verified Purchase
                            • Recommended
                            Morris was extremely and helpful in finding the product that I needed.
                            Morris was extremely and helpful in finding the product that I needed.
                            by
                            • Verified Purchase
                            • Recommended
                            People in the store very attentive, but in the garden department they are not friendly to visitor...
                            People in the store very attentive, but in the garden department they are not friendly to visitors and to the home plants.
                            by
                            • Verified Purchase
                            • Recommended
                            Excellent service. Very friendly and very helpful.
                            Excellent service. Very friendly and very helpful.
                            by
                            • Verified Purchase
                            • Recommended
                            They were helpful and kind. Your employees really care about the customers.
                            They were helpful and kind. Your employees really care about the customers.
                            by
                            • Verified Purchase
                            • Recommended
                            great place to shop and get everything you need
                            great place to shop and get everything you need
                            by
                            • Verified Purchase
                            Lizette is fantastic
                            Lizette is fantastic
                            by
                            • Verified Purchase
                            • Recommended
                            You can get more assistance from a convenience store clerk than you can the staff in this store.
                            You can get more assistance from a convenience store clerk than you can the staff in this store.
                            by
                            • Verified Purchase
                            This store is very well maintained with a friendly and knowledgable staff
                            This store is very well maintained with a friendly and knowledgable staff
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            Best store I have ever visited but I was raised in Smyrna so i my have a little particality, i am...
                            Best store I have ever visited but I was raised in Smyrna so i my have a little particality, i am 77 years old and a lot of the people there i know so not only can i get good service but i get to see my old shcool buddies while i shop. I love my Smyrna store and dont shop any where else!
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            I call this Home Depot location "my Home Depot" due to how good and positive my visits are. I can...
                            I call this Home Depot location "my Home Depot" due to how good and positive my visits are. I can find what I need, in the quantity I need, at prices that are competitive. The store is clean and safety measures are in place to keep us, the customers, aware and safe always. The associates are friendly and helpful. One example of great associates is Izzy in the Paint Dept. She has been considerate, engaging and helpful with all our paint project needs and we think she is one of the best! I can always count on My Home Depot to take care of me and my home remodeling needs. Thank you for being awesome!
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            As usual Home Depot lived up to its normal expectations by providing me with professional service...
                            As usual Home Depot lived up to its normal expectations by providing me with professional service above and beyond the normal expectations. Charlie Kline is a masterful employee that has his customer's needs in mind every day. He helped me today like none other and for that I am grateful. Thanks, Joe Savage
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            I would advise all to drive the extra miles to go to Smyrna. The atmosphere and people are worth ...
                            I would advise all to drive the extra miles to go to Smyrna. The atmosphere and people are worth it.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            Outstanding as always.
                            Outstanding as always.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            Showing 1-30 of 396 reviews

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