#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)676-6402
Tool & Truck Rental(816)676-6408
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5201 N Belt Hwy Bldg C
Saint Joseph, MO 64506
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Customer Store Reviews

  • 4.7 out of 351 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (351)
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Showing 1-30 of 351 reviews
No customer service no cashiers
Went in to find a couple of plumbing parts had no help whatsoever no greeters no customers service in the aisles and no cashiers anywhere
by
    Awesome customer service
    Was looking for a stove with specific options and the appliance specialist working found the exact one online! Printed the paperwork and paid at register. Easy peasy!
    by
      • Recommended
      Nice people , great store!
      I have been using this Home Depot over 10 years. Never a problem.
      by
        • Recommended
        Certain employees are good to be around there
        These employees are always knowledgeable and helpful at the checkout at register one or two And their names are satyn and lyubov
        by
          • Recommended
          Bad Service
          Went to get 42 2 x 4's and 7 sheets of metal. Asked for help filling my order from 5 different employees. They paged 2 times but no help> i could have gone to a local lumber yard and paid a little more but I would have had way better service. I am 67 yrs old and while not cripple, I do not get around like I used to. I was amazed at the number of employees standing around with their thumbs up their butts or clueless looking at cell phones Ask for help at checkout no dice. Load in truck byself
          by
            Great store.. Employees go the extra mile to help you get what you need!!
            I was on an errand to pick up plumbing supplies for my son and I don’t know that much about faucets.. All I had to do was go to the bathroom fixtures area and there was a nice young gentleman there that really knew all about plumbing supplies.. I called my son and he talked with the young gentleman and picked up the plumbing parts I needed.. So pleased
            by
              • Recommended
              WASHER REPLACEMENT
              BOUGHT A WASHER , MADE PHONE CALL TOJERRY CONWAY & HE HAD IT READY FOR ME AT FRONT CASHIER WHEN I ARRIVED..ANOTHER AWARD WINNING CUSTOMER SERVICE PERSON!
              by
                • Recommended
                Employees go above and beyond
                Hire people like Lila and Bruce who work in PRO contracting to ensure that every customer experiences what I did today. They are truly the dream team and made me smile and just appreciate people in general. They make me want to be better and help people more.
                by
                  Shopping
                  Friendly personal and good selection of products.
                  by
                    • Recommended
                    Always great service
                    Everyone at this location are always very welcoming and caring.
                    by
                      • Recommended
                      Customer Service Counter
                      I parked near the south entrance and came in quickly to get a can of paint. When I got ready to leave, something near customer service caught my eye, so I paused to look. Brylee at the customer service desk asked if she could help me or if I had any questions...I didn't, but did ask her if I could check out there and save myself a trip to the north end to check out and then have to walk back to where I parked. She quickly said "yes" and had me checked out quickly. She was interactive, bubbly, and friendly--a great way to start my day!
                      by
                        • Recommended
                        Washer and dryer purchased
                        We Thank Khalei Anderson for the ease of purchasing our new washer and dryer.
                        by
                          • Recommended
                          Great Customer Service
                          Randy, the Lawnmower Guy, and Nevaeh at Customer Service, were both fantastic. They went out of their way to help me!
                          by
                            • Recommended
                            Customer Service
                            Outstanding customer service!!!
                            by
                              • Recommended
                              Great customer service
                              Every single time we shop at the Saint Joseph, MO store we have a great experience. Outstanding employees who are always willing to help you!
                              by
                                • Recommended
                                Super store
                                I drive by several stores to get to HD
                                by
                                  • Recommended
                                  Closing time hero
                                  I work long hours during the day and it's very hard to get into home depot for my home project Ivan did a great job on taking care of me at the very edge of when the sword was closing great job Ivan
                                  by
                                    • Recommended
                                    Excellent Assistance
                                    Paul in lighting was so helpful. He not only showed me where what i needed was, he got the product off the shelf for me and explained to me how to use it. He then looked up which isle the other product i needed from the store was and gave me the isle and the bin #.
                                    by
                                      • Recommended
                                      KPAX
                                      Very pleased with product availability, prices, and customer service!!!
                                      by
                                        • Recommended
                                        Friendly employees
                                        In a world of surly, rude sales associates that obviously hate their job this store somehow breaks that trend. Have never had a bad experience there yet.
                                        by
                                          • Recommended
                                          Bob is just amazing!!
                                          I bought some fencing things and poles and Bob helped me from the start to the end!
                                          by
                                            • Recommended
                                            Great staff
                                            Every time we go to this store we are impressed with how friendly, helpful and knowledgeable the staff are.
                                            by
                                              • Recommended
                                              Great helpers
                                              Great helpers Daryl and Dean
                                              by
                                                • Recommended
                                                Great experience
                                                Everyone was very helpful
                                                by
                                                  • Recommended
                                                  Lyuba at the self check out
                                                  Good customer service is hard to find nowadays and the smiling lady at the self-checkout named Lyuba was so amazing and reminded me to register our new tool online.
                                                  by
                                                    • Recommended
                                                    Great Customer Service and Initiative
                                                    I was new to the material buying process of being a handyman. But a lady employee who i asked for help suggested that i become pro perks member and the perks with becoming a member. And so for i like it. All in one place
                                                    by
                                                      • Recommended
                                                      No service.
                                                      Went in to buy a chain saw. After searching for help for 10-15 minutes (because they are locked with alarms), I found a store associate who said she would get assistance for me. After she paged over the intercom for someone to help me, I waited another 15-20 minutes. No one ever showed up. When I went to check out with my other items, the cashier asked if I found everything I needed. I said no and explained the situation. She never offered to help me get the item I wanted to buy and only apologized that the store was short staffed. I wonder how many other sales they lost and how many other customers couldn't get help.
                                                      by
                                                        1 found this review helpful
                                                        Always a pleasant experience to shop Home Depot in St. Joseph, MO.
                                                        Awhile back, I ordered a suction-backed mirror in the store that I found on the internet, and I'm still pleased with it.
                                                        by
                                                          • Recommended
                                                          great products
                                                          team was very helpful
                                                          by
                                                            • Recommended
                                                            Lawn and Garden
                                                            I always forget names but the lady from Lawn and Garden really knows her stuff and helps me find what I need
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 351 reviews

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