Reviews for Sw Omaha #3203

The employees were so helpful!

Mike in customer service helped me with looking up something I had been looking for in several stores and not finding. He was patient and helpful. The other ladies in customer service were great too as well as cashier Terry. Best HD store.

Daisy was very kind and friendly

We recently got into DIY projects and Home Depot’s online tool has been helpful. Daisy was an awesome cashier and so friendly. Thank you for helping us finish this kitchen table.

This is the first time as a single person purchased windows The department team was patient and answered all my queries even adding information I didn’t know to ask. The estimate process was fast and simple and I was able to make a good decision with their knowledge. Payment processing was seamless the pre install review was a brilliant idea I wasn’t aware of until we scrolled it but I loved the fact they measured a second time to ensure the size was accurate. Clean professional installation. Home Depot is my home improvement company of choice going forward. Thank you Home Depot for all you did to support me during this time.

THREE TRIPS TO GET THE RIGHT MOWER. i THINK THEY FEEL i WANT TO COMPLAIN BUT HOW CAN i WHEN THEY WERE SO PATIENT. EVEN CASHIER SHA or SLA KNEW WHO THE FLOOR CLERKS WERE WHICH IS A SIGN OF TEAMWORK/CUSTOMER SERVICE

I am changing brands and was looking for the Milwaukee Fuel Hackzall. HD had it advertised for a fair price along with a free 2.0 battery as a gift with the purchase. I checked the website (very helpful) to see if they had any in stock at the store near me. During the purchase nothing was said about the battery. I didn't bring it up at the store because I thought that it might have been a on-line promotion. Got home, checked the website and nothing was specified. I am disappointed that nothing was said when they took the tool out of the locked cage or at the checkout about the free battery.

I've spent the last couple months shopping around for new windows for my home. The team at HD went above and beyond to help me out. Price was the best and my customer experience was top notch.

When I went into this Home Depot location, Frank in the garden center was amazing. He helped me from inside the store all the way to my vehicle. He was very friendly and made the experience much easier.

My trip to Home Depot was awesome! I will drive further to the store instead of going to other home-improvement stores because of today’s experience. Friendly, courteous, just plain awesome. Hats off to Nevaeh and Suzie Q

I bought a new HONDA lawn mower at this HOME DEPOT last weekend. Joe A. was so knowledgeable about this line of mowers that I felt confident about my decision.

I purchased a vaccuum breaker assembly online as it had to be shipped to the store. It took around a week to get it. When I picked it up it was a completely different item, not what I ordered. The “acting store manager” (because the store manager was on lunch) was very rude and not friendly at all about my concerns. Now I have to wait another week to hopefully get the correct item now. The return cashier was very helpful and that is why I gave 2 stars or it would have been 0. I will not be back to this location. The employees here are very rude, and clearly don’t care about customer service as this was not my first bad experience at this location.

I travel 80 miles just to do business with the #3203 Home Depot! Knowledgeable employees and GREAT CUSTOMER SERVICE! Thank you Home Depot

Went to this Home Depot with my wife and dog Phoebe and everyone loved my dog and gave her a doggy treat!

Pro Loading Associate Harley Cazinha was very courteous and helpful. First employee ever to offer assistance in loading.

I was shopping for a dishwasher There were many on display. While visiting with the salesperson I noticed a particular gentleman hanging around. I then discovered he was a product rep. He joined the discussion. Soon several other employees were offering opinions. I felt very well informed and made my purchase.

This trip was successful, the heater works great. I am consistently satisfied with floor personnel and cashiers who appear to enjoy working at this store as well as the quality of products.

We experienced great customer service today from Shiloh and Yanci! They were both extremely helpful while we ordered a Husky Workbench.

I bought a water filter and got good information thanks to the associate super helpful

Della was efficient in handling a situation of damaged equipment. Home Depot will be my primary shopping source in the future because of their excellence in customer service.

Great service. In & out quickly. Before this I tried to buy the snowblower at Maple St. Home Depot. Took 1 hour, they couldn't explain why model #s didn't match. Website showed 13 in stock, they could only find 1 and the box was marked REWORK REWORK. L Street store was much better.

bought flooring and signed up for pro xtra

I had 4 employees that helped me to make my purchase today. Unfortunately I only caught one name Henry Gallego, 2 young boys that worked in paint and the cashier. They were all 4 GREAT! Keep up the GREAT WORK and EXCELLENT customer service it is much appreciated. When you go into a store now days it's hard to find employees who care about their customers. I really appreciate all that they did to help me to make my purchase today. Go store #3203 YOU ROCK!

I went into the Home Depot to look at Christmas trees and their associate Maggie in the garden area went above and beyond helping me find a tree in my budget!!! Thank you again Maggie!!!

Had great experience at local store buying a new appliance. Employee was great at helping us pick out the right product and get all the paperwork done correctly. Store #2283 is superb.

A special thank you to Connie and Christine in the Garden Center. Your help after a long day of searching for an item was so appreciated. Thank you for going out of your way to assist me! It's so nice to see customer service at it's best!

The entire pro desk always goes above and beyond to take care of the local contractors. These guys are awesome

Marvaline was so friendly I was taken by surprise! Not that many cashiers care about how your experience was

Best customer service in Omaha

I have selected an exterior door and storm door plus handles. The ordering is short and easy. I am waiting for all parts ordered to enjoy improvement for my home.