Reviews for SW Omaha #3203

Didn't have the product in stock, but customer service was helpful. We ended up with another product to buy!

Don't shop at this store. If you have an item on hold and you pay for it, they will sell it to another customer. I bought an item and needed a truck to pick up the merchandise, went back the next day to pick up my order and the merchandise was sold to another customer.

Very pleased w the help we received from Robert & Kim when looking for a grill. They were so helpful, kind & knowledgeable. They answered all our questions & were a great team working together. Tabby was good at the customer service counter. We will be back to this store.

What a great store! If anyone needs some extra help and a feel-good experience, ask for the Front End Supervisor, CJ Kindschuch. She knows her stuff and is a pleasure to work with! Never feel like you can't find something or don't know "what" it is you need to find! She will figure it out and find it for you! I am actually psyched about how great an experience I had there today!

We have been working on home remodeling projects for the last twelve months. The employees in each department have been very helpful as we make our way through the process

Received awesome care from tabby. She helped out tremendously and made sure we were taken care of.

Everything was great.

Fantastic customer service! Especially from CJ & Jeff- the two that helped me find just what I needed for my project. Actually everyone was friendly & pleasant as they directed, & even walked with me, to show me specifically where I could find what I needed.

During a recent remodeling project I have had to visit this store many times to pick up items and return SEVERAL. Tabby at the returns and exchanges desk is always helpful, very efficient and quick, which I appreciate because I usually have a toddler with me.

If you need help with paint, Sami is the one to talk too! She is the best!

Although they were out of the exact item I was seeking, the salesman took the time to locate a suitable substitute and adjusted the price. Nice guy

I was double charged on 4 different items. It was a total of just under $50!!

The cashier customer service is absolutely AMAZING!!!

my cashier Robert 54862 was very helpful and friendly.

Robert is a wonderful asset to your store and will keep me coming back. He’s helpful, informative and educated on the merchandise. He made Christmas shopping easy for me.

Very neat and clean store. The staff were extremely helpful. I love this store location.

Tabby went above and beyond to be helpful with my purchase.. Thank you!!

I always find the employees of this store friendly and helpful. They are doing all they can to accommodate while also keeping the people safe during this pandemic.

The store was clean and Ken in Garden was exceptional with helping us. From crawling on the floor looking for remote controls to electrical, he did it gladly. He helped load our purchase and even offered to help us load it in our vehicle.

Found a couple of the employees helpful, even impressively assisting in finding the areas of the warehouse where the products I was seeking were located. One especially, Larnisha Dortch, was friendly, knowledgeable, personable, and made the shopping experience a real pleasure, above and beyond what most customer service reps. would normally share and assist. Thank you, Larnisha! RALPh B. Miller

Only store in West Omaha that will cut down a 4x8 sheet of plywood to the size you need. Also well stocked store with some pretty good deals Definitely would recommend this location. Robert was knowledgeable about the whole store, very well trained and polite.

I just left the store and was blown away about how fantastic the Associate Robert was at assisting me in trying to find an item in the store that they supposedly had 21 of. When we didn't find it he offered a comparable item and the Ad's price. Great customer service!!!

We went to The Home Depot because they had shelving on sale that we wanted. When we got to the store, an employee directed us to the correct aisle. I had to get one of the orange carts to put the very heavy box of shelving on but I knew I would not be able to get it from the cart into the back of our car. When we paid for the shelving, we asked for help and an employee said "I'll get someone to help you" I then went to my car, drove it up to the door, and there was a young man waiting for us. He hefted that box into the back of the car with little effort. I could not have done it. So the three employees we came in contact with all helped us get what we wanted, and got us on our way.

Very organized, friendly helpers, and quick check out!

The employees are always helpful and friendly. The store is clean and is very well stocked with everything we need.

Considering the pandemic, my experience at The Home Depot was quick and without concern for my safety. The employees I encountered were extremely helpful in meeting my needs.

This store is arranged and departments are clearly labeled making it easy to find things.

Ami is a Great customer service representative. I really appreciated her friendliness.

I moved to my home located near this Home Depot and have been shopping in this store ever since. I have had always had a great experience here and all the employees are helpful. Things I have purchased in the last 10 years Exterior windows - 13 and had them installed Exterior Paint Front entry door Flooring Trees and plants To name a few....

Employees lumber around in front of customers making customers go around them. They look like they are in misery working there. Not a friendly smile in every aisle!