Reviews for Thomas Rd #477

I went in at 5 AM found exactly what I needed. The store was clean. The employees were friendly, and it was still nice and cool out before the big heat up in Phoenix. Thanks guys.!

Associates willingness to assist is always great and I enjoy shopping here.

This was t first time using a US GOV’T purchase card. Amy made it a painless experience—I look forward to the next shopping excursion!

Great store, easy to locate things, staff is well trained and knowledgeable, clean and convenient.

Staff always friendly and helpful.

Big thanks to Vinny from the paint department for all his help with our painting needs! He is awesome!

Bought a dryer. Great price. Good value.

Both Allyn and the cashier in Home and Garden checkout were very friendly and helpful. I applaud both of their abilities to help customers and go above and beyond to make them feel welcome.

The store appears understaffed and a bit disorganized compared to Lows.

Anthony went above and beyond to provide us with amazing customer service. Six stars out of five. even though his shift had ended, he stayed late to finish helping us with a huge order. We had to come back the next day, and exchange some thing which was very time-consuming, and he was again very helpful and even brought us water. It’s very hard to find people so kind, cheerful, and helpful in the industry these days.

I just got done taking a survey and am writing this review for one reason, an outstanding employee named Pino! He is on the ball and excellent at helping customers with getting the home improvement items they need. Thanks for the swift and precise lumber cuts my man! You are terrific and deserve a raise!

We needed some wood cut for a project and Pino helped us out! He was very friendly and did and awesome job helping us get what we needed!

These guys, and gals are just perfect and will take great care of you, go see Bobby or Samm to get all your paint needs.

ALL HVAC PRODUCTS PLAINLY VISIBLE ALONG WITH POSSIBLE HELPFUL TOOLS FOR INSTALLATION.

0477 could not care less about customer safety, handicap accessibility, or customer data security and they are not afraid to show it. Shopping at 0477 can get you killed, or arrested for something that happened 3 hours before you even get to the store.

BILL CRONIN. If you are a man or a woman shopping, and you have a big brother who has always moved heaven and earth to take care of you in every way, you want Bill Cronin to be your sales person. He is that person for you. But He is much more than a sales person. He is your advocate, your best friend, someone who always puts you first - someone who goes above and beyond - Who always goes the extra mile - someone who personally mails your documents to you - just to be sure you have them.

There was no experience to review, as this was all solely to do with Home Depot's employee, Paris. This individual did not speak to either myself or the customer who was in front of me in line waiting to check out in your garden center.I hope he’s okay, as this came off as him being rude to me and left me with an unpleasant experience of Home Depot. Thank you

Worst customer service I have ever received at this store I don’t know if HD reads these reviews but the CSR need to be more professional respectful and less prejudice more training is what I suggest

Poor service over crowded parking, avoid Thomas and 36th location if you can.

Found what I needed and was in and out of the self checkout

Perla was my cashiers name. She was beyond gracious

Unfortunately had to shop here but wish I didn’t.

Appliance Specialist Bill Powers was very helpful and informative. He made my experience smooth and easy. Thank you Bill.

Amazing place at all times, makes life way much easier with exquisite services

Chris spotted me wandering the cleaning aisles right away and helped me find just what I needed. Then he got a cart for me. After a brief chat where I mentioned some recent sadness, he gave me a hug. Much needed!

Your employee Amy is simply the best. Made my partner feel at home as she explained the different bits size.

If you go to this store to buy individual washers, nuts, or bolts, go find an employee to make sure what you're pulling from their bins is what is actually supposed to be in that particular bin. Otherwise you will go to the cashier and be charged a completely different price even though you show them a picture of the bin and sku # that you pulled the parts from. They don't care.

Friendly staff, very knowledgeable, easy return policy and Great products to shop for.

I ordered a ridgid product on-line i recieved an email say my merchandise was in, but when they couldn't find it ,and they tried hard to locate my merchandise, so Mr. Michael, am employee went out of his way to find my merchandise , he made things right for me ,so thank you and the staff as well for good team work .

Thank you to joauqin, Brett, Brandon and Melissa! Great customer service here from the Home Depot team.