#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(602)302-6984
Tool & Truck Rental(602)302-6990
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3609 E Thomas Rd
Phoenix, AZ 85018
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 565 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (565)
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Showing 1-30 of 565 reviews
I VISIT THIS STORE ANYTIME IF I NEED SOMETHING!
I VISIT THIS STORE ANYTIME IF I NEED SOMETHING!
by
  • Verified Purchase
  • Recommended
Found everything I needed and quick check out process. overall satisfied.
Found everything I needed and quick check out process. overall satisfied.
by
  • Verified Purchase
  • Recommended
Employees are very fast and easy to find
Employees are very fast and easy to find
by
  • Verified Purchase
  • Recommended
Exceptional customer service. Manager, Damon, takes pride in his work and his staff.
Exceptional customer service. Manager, Damon, takes pride in his work and his staff.
by
  • Verified Purchase
  • Recommended
This store always has the material I need.
This store always has the material I need.
by
  • Verified Purchase
  • Recommended
great store!
great store!
by
  • Verified Purchase
  • Recommended
Store was clean and personnel were friendly.
Store was clean and personnel were friendly.
by
  • Verified Purchase
  • Recommended
I was at this Home Depot today and was very uncomfortable with what I saw. There was no visible ...
I was at this Home Depot today and was very uncomfortable with what I saw. There was no visible effort happening to sanitize carts and no option to do it yourself unless you brought sanitizing wipes with you. The majority of employees were not following social distancing guidelines and check out stands did not have any hand sanitizer. The self checkout uses the gun to capture UPC codes and there is no sign of any sanitizing going on between customers there either. I a not sure if it is just a Home Depot thing because of their staunch conservative leaning principals but if this store is any example of what is happening at other stores then if you want to stay healthy stay away from Home Depot.
by
  • Verified Purchase
3 found this review helpful
Very knowledgeable employees with quick and friendly service. 10/10 would recommend to others! I ...
Very knowledgeable employees with quick and friendly service. 10/10 would recommend to others! I really appreciate the advice the employees gave me about my home project. Definitely made it allot easier on my self.
by
  • Verified Purchase
  • Recommended
Store manager Adrian lacks the ability to lead effectively under pressure; his attitude toward hi...
Store manager Adrian lacks the ability to lead effectively under pressure; his attitude toward his subordinates and customers is filled with hostility and haughtiness; his behavior sends an unspoken message that Respect is not valued at Home Depot.
by
  • Verified Purchase
the store have always what we are looking for, and is clean and organized. very helpful staff.
the store have always what we are looking for, and is clean and organized. very helpful staff.
by
  • Verified Purchase
  • Recommended
This is an older, more run down store. Although it contains the same items as other Home Depot s...
This is an older, more run down store. Although it contains the same items as other Home Depot stores, it just seems dirtier than most other stores.
by
  • Verified Purchase
This homedepot needs more women on the floor! We love working with Caroline she is the best!!
This homedepot needs more women on the floor! We love working with Caroline she is the best!!
by
  • Verified Purchase
  • Recommended
Very helpful and very kind , willing to give best customer service .
Very helpful and very kind , willing to give best customer service .
by
  • Verified Purchase
  • Recommended
My family and I have remolded several properties over the last 25 years. Home Depot is the only p...
My family and I have remolded several properties over the last 25 years. Home Depot is the only place for us.
by
  • Verified Purchase
  • Recommended
Service is super friendly and helpful
Service is super friendly and helpful
by
  • Verified Purchase
  • Recommended
Cashier Vickie and Cornelio provided exceptional customer service!! Actually all of the employees...
Cashier Vickie and Cornelio provided exceptional customer service!! Actually all of the employees at this location are very courteous and professional!!! Keep up the great work!!
by
  • Verified Purchase
  • Recommended
This is the best home depot that I have been to. It has awesome customer service and you do not h...
This is the best home depot that I have been to. It has awesome customer service and you do not have to look to far to find help. They have plenty of employees to help with your needs.
by
  • Verified Purchase
  • Recommended
GREAT STORE
GREAT STORE
by
  • Verified Purchase
  • Recommended
Always a great selection of plants
Always a great selection of plants
by
  • Verified Purchase
  • Recommended
I just move into my appartment and I absolutley love this place come just about every other day f...
I just move into my appartment and I absolutley love this place come just about every other day for projects somtimes I wish i could afford so much more but I'm super greatful for what i can
by
  • Verified Purchase
  • Recommended
Home Depot is a high level of competence, fair pricing, energetic employees who also are and str...
Home Depot is a high level of competence, fair pricing, energetic employees who also are and strive to be helpful. You'll be glad that you did.
by
  • Verified Purchase
  • Recommended
great store!!
great store!!
by
  • Verified Purchase
  • Recommended
GREAT STORE
GREAT STORE
by
  • Verified Purchase
  • Recommended
Racheal is nice and helpful!
Racheal is nice and helpful!
by
  • Verified Purchase
  • Recommended
very nice store great people very helpful thank you keep up the great service
very nice store great people very helpful thank you keep up the great service
by
  • Verified Purchase
  • Recommended
IF I DIDN'T HAVE TO GO TO THIS HOME DEPOT, I WOULDN'T!!! I LIVE A SHORT DISTANCE FROM THE 36TH S...
IF I DIDN'T HAVE TO GO TO THIS HOME DEPOT, I WOULDN'T!!! I LIVE A SHORT DISTANCE FROM THE 36TH STREET AND THOMAS STORE BUT IF I HAVE THE TIME TO SPEND, I WOULD GO ALL THE WAY OUT TO CACTUS AND CAVE CREEK STORE TO SHOP. THE STORE AT 36TH STREET AND THOMAS RD HAS THE WORST CUSTOMER SERVICE ON THE PLANET AND ALWAYS HAS HAD THE WORST! I HATE THE THOUGHT OF GOING THERE UNLESS I ABSOLUTELY HAVE TO!!!
by
  • Verified Purchase
1 found this review helpful
great store
great store
by
  • Verified Purchase
  • Recommended
GREAT STORE
GREAT STORE
by
  • Verified Purchase
  • Recommended
GOOD STORE MY FAVORITE
GOOD STORE MY FAVORITE
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 565 reviews

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