Reviews for Truse In-Town #703

very friendly staff, willing to answer questions and put you in the right direction

07/14/2021 I had a wonderful experience today with two employees Fred and A.J. They were extremely helpful and made sure I left happy and satisfied. I will be back.

KANDICE FLEMING really helped with my purchase. I am really thankful.

Good Store. Always have several di products.

Store is clean and people are friendly and always willing to help.

This store is a mile away from my house and yet if I have the time I avoid it like the plague. Over several years their customer service is simply abysmal. The ultimate example is a few years back when my wife and I were ready to spend several hundred dollars on a new kitchen range. We looked around the models for several minutes, waiting to be helped, and it was a ghost town--not one employee looked to help us in any way. So, we took our money elsewhere. This sort of experience is par for the course at this store--even if there are several employees around they're either busy with something else, it's not their department, or they simply cannot be found.

Everyone is always great at this location, I have no complaints and tend to go here over the other stores due to this very reason.

THE WORKERS ARE KNOWLEDGEABLE AND HELPFUL... I ALWAYS ENJOY MY SHOPPING EXPERIENCE....

I would like to give a shout-out to Johnvis. Even though he didn’t work in the section I was in, he was so helpful! He cut my show molding for me. I needed 75 feet worth, so he definitely was doing some cutting! Plus, he helped me out when no one else would come, and I felt like I was being ignored! Following one of the team member’s directions to go to the section and wait, I did. But, no one came... until JV showed up! He tried to get people over to my area by calling workers, but no one ever came. By the time he came over to just do it himself, I was tired and frustrated. After what started off as a horrible experience, JV turned things around for me! May God bless him! Keep up the good work JV!

The cashier I encountered (BRANDI) was one of the friendliest I’ve had in a long time!!!!! Stay blessed and grateful Brandi...... I appreciate u!!!

Phillis was a very hard worker, and took time to help us load up the truck when there were no other staff members available.

There is so much fear from carjackings. I do not know the name of the cashier who was so kind to stand at the door to watch as I entered my car safely. That’s just being a good and faithful neighbor. Thanks to your employees!

staff always thinks your stealing and never helps you

Ron is friendly, professional, and made shopping for my appliance quick and easy. Several other store employees greeted me with smile and “hello” while I was shopping.

Associates at lawn and garden were very helpful. Also, Michelle, who was helping employee at customer service went above and beyond to help me get my issue resolve. After visiting a different store the prior day, this store was miles above the other. I appreciate the great service.

Nice store, lots of great products. Working on my home from this location.

Horrible customer service... I asked a question of an employee and he talked down to me and blew me off and acted like I was bothering him. Such a bad experience. With the quickness that he was able to talk to me like this I take it it's not been his first time talking down to customers.

This store is a pillar of the economy in this part of Memphis. Business standards are upheld for doing B to B transactions and this city needs more like Home Depot in their execution.

Outstanding customer service in the Returns and Appliances Departments. Specifically, the patience to correct my refrigerator service order was most helpful.

Home Depot has always been clutch but when you have people like Andrea Martin working and helping you out then it makes the experience so much better! Thank you again!

Phyllis M. Extremely polite and helpful and friendly as well. Very professional and really helped me with my purchase.

Kiara and Joe in the Tool Rental Department are the best! They are knowledgeable and they both give great customer service!

The Home Depot Store was very clean and well organized. The sales representatives were very friendly and courteous to the customers. My shopping experience went very smoothly. The Staff Members are very knowledgeable about the appliances, hardware, tools, products, etc. The Customers and Staff Members were currently following the CDC Protocol Guidelines for the Coronavirus. Overall, I would highly like to recommend everyone to shop at Home Depot.

Staff is very friendly, they took care of my blind purchasing very seriously and spend a lot of time with me.

This is the Home Depot I have been visiting for the past 11 Years I've lived in the area. They are always normally very friendly and fast moving with the lines.

The store was very clean, organized and well stocked. The staff was very professional and pleasant.

I would not recommend this store if you check out with Sale Cashier Natasha 0703 00001 32563 was very rude to every customer in line and got an attitude about applying a military discount.

Kim in Millworks went over and above to help us. She stayed with us from start to finish and even went outside with us to make sure our trucks got loaded properly. She needs 5 gold stars!! Brandon and Ethan in the loading area were also very helpful.

Best store ever, employees were helpful, friendly and took the time to make sure I had the right materials i needed for my projects. The employees were so patient with me when it came to finding what I needed, and they took the time to explain how to use certain products and materials.

Great cashier! Professional, Friendly, and GENUINE employes at every turn. They have certainly made a change - new mgmt? C S training? It was my BEST experience at any Home Depot EVER!!!