#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(803)749-4404
Tool & Truck Rental(803)749-4430
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5200b Fernandina Rd
Columbia, SC 29212
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Customer Store Reviews

  • 4.7 out of 459 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (459)
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Showing 1-30 of 459 reviews
Horror story!!
I bought doors here and it was nothing but problems
by
    1 found this review helpful
    Paint
    Purchase few items from paint dept
    by
      • Recommended
      Not 5 stars
      Was there January 3rd 2024 My overall experience was good because what employees did help were friendly and knew exactly what I was looking for. Also, checking out (even at self check out) the cashiers were nice and offered help to anyone that needed it. What would give it 5 stars for me would be if there was someone in their department to help me instead of me spending more time in the store looking for someone to help
      by
        • Recommended
        Exceptional people make this store the best!
        The staff here are friendly, knowledgable and willing to help.
        by
          • Recommended
          Always helpful
          I frequent my local store often for supplies for home projects. I’ve closed in a back porch , added on to a deck, put up a wooden fence, flooring and more. Oh, and lots of plants and garden items that I always go to Home Depot to purchase. The staff is always helpful and very friendly. Coco seems to be at the register most often when I stop by and is always the best at getting me help loading stuff and she is very pleasant.
          by
            • Recommended
            Wonderful experience
            I only shop at this HD due to the staff and cashiers at the Pto desk. Summer and CoCo always help me with the needs I have and problems I need resolved. I would recommend everyone get to know then. It will improve your experience and improve your business production.
            by
              • Recommended
              Check out girl
              Avoid going through the contractor checkout line when Coco is at her post! She is angry at the world and takes it out on customers. She will stand and yell at you, in front of other customers, if you are dissatisfied at how she treats you, especially if you ask for a manager.
              by
                My Store
                Always pleasant staff, easy to locate stuff, great location.
                by
                  • Recommended
                  Ann at the Register
                  We went in to get lumber and found it quite easily. But at checkout Ann an older woman upfront not only was talking down about a customer but also about the company and coworkers. She also snapped at me telling me not to touch the pin pad it’s not time to pay as I was typing my phone number in to get my military discount. The person she ended up talking crap about we helped in the parking lot so he didn’t have to deal with her any longer.
                  by
                    Great Customer Service
                    Kiya made sure to go pick my order by herself after I was waiting for a hour because it was busy. She always goes above and beyond.
                    by
                      • Recommended
                      Great Customer Service
                      I am renovating my home and ame to get a few tools and items for my bathrooms. The employees were very helpful and customer service oriented. Thanks Susan for your help and patience.
                      by
                        • Recommended
                        Great Experience
                        The Cashier was very nice, helpful and fast.
                        by
                          • Recommended
                          Amazing Staff
                          The hardware staff did great with what I needed to find. What I needed wasnt all there, as its imperial vs metric, and needed metric but overall the staff was wonderful. Especially Doris, as she was the one who took be to everything and did all the heavy lifting in the sense of looking through the screw list for me and in the material I needed. Needed steel, not zinc.
                          by
                            • Recommended
                            Incredibly helpful staff
                            They entire staff at this store are so friendly and helpful. Never a bad experience! I drive out of my way to shop in this store and. It’s worth it!
                            by
                              Great selection of garden needs
                              Bought two wheel barrow planters and prices were extremely good
                              by
                                • Recommended
                                Awesome customer service!!
                                I had an issue trying to fit together something I was working on. A young man named Austin help me to solve the issue even though this was not a portion of the story he was very familiar with. He came up with innovative ideas to solve the issue and it ended up working out perfectly. He really went above and beyond to help me. He could have just simply handed me off to someone else but he was interested in what I was doing. Austin was awesome!!!
                                by
                                  • Recommended
                                  Store # 1112 have the best lumber prices in town.
                                  Most of the time, I buy my lumber from Home Depot. They have different grades of wood-selection of lumber; You can choose wood that fit your project and that meet your budget. That rings a bell for me!
                                  by
                                    • Recommended
                                    Great store to shop!
                                    Every time I visit this store, the customer service is always great.
                                    by
                                      • Recommended
                                      Love This Home Depot Store
                                      Always a big help here at this store. Never give me a problem returning items. Staff here is so helpful. I like this store and staff. Very friendly and the some staff has been here for a long time. They acknowledge me and always say hello. Love this!!
                                      by
                                        • Recommended
                                        Good Customer service
                                        This were my second time purchasing Lava rock for my garden and my mother's garden and we're very pleased with the outcome.
                                        by
                                          • Recommended
                                          Good Store
                                          I am always happy with my purchases.
                                          by
                                            • Recommended
                                            I love hone Depot at my
                                            Ii love the home Depot at harbison
                                            by
                                              • Recommended
                                              GOOD STORE BUT NEEDS MORE FLOOR HELPERS
                                              HOME DEPOT does not have the great floor help it had in the past. Some do not even know where their products are located. Wasting your time looking when they sent you to the wrong places. I did get great help at checkout from: Rakiesha. The store needs updating.
                                              by
                                                Great customer service! Love Melrose Park brushed nickel light fixture.
                                                This Home Depot has some of the nicest staff around! Always very helpful! Purchased the Melrose Park fixture for kitchen. Great product for a good price too!
                                                by
                                                  ENJOY SHOP
                                                  I REALLY LIKE THE FEATURE HOME DEPOT HAVE THAT TELLS JUST WHERE YOUR ITEM YOU ARE PURCHASING LOCATION GO IN AND GO STRIGHT TO WHAT YOU WANT GREAT TOOL.
                                                  by
                                                    • Recommended
                                                    Mary in Flooring Dept.was EXCELLENT
                                                    Mary in the Flooring Dept. was just great! She was eager to answer all my mundane questions and took the time to make sure I found everything I was looking for..Mary even gave me a tip on replacing my floor that saved me SO much time..A GREAT idea that I had not thought to implement until Mary suggested it..It's attitudes and team members like this that sets Home Depot apart from other big box stores....THANK YOU and keep up the good work!
                                                    by
                                                      • Recommended
                                                      Early Halloween decorations
                                                      I went in the store to try to find out when they would be putting out Halloween decorations because i wanted the 12ft inferno rotten skeleton pumpkin. I talk with one employee and then he ask his manager about the skeleton. The manager was super nice and said i have one of the pumpkin one in the back. It was exactly what i was looking for. I’m am grateful for her selling it to me and i can’t wait to shop for more decorations.
                                                      by
                                                        • Recommended
                                                        Ask for Jenn Kirby if you need appliance help!
                                                        I just purchased a washer, dryer, and dishwasher and Jenn was truly the best associate I've encountered. She was knowledgeable and efficient and fantastic. Trust me: you need Jenn's help if you're unsure about appliances. Thanks, Jenn!
                                                        by
                                                          • Recommended
                                                          Very friendly - Very helpful
                                                          John and Brandon were very helpful today with the purchase of our tool box. They were friendly and very knowledgeable.
                                                          by
                                                            • Recommended
                                                            Great experience. Tha k you Susan
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 459 reviews

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