Reviews for Winston-Salem #3610

It’s all about the people. This is a really great store if you want to be waited on by people who seem to care about their jobs and are knowledgeable. I can always buy something someplace else and sometimes even cheaper. I am new to the area and was totally delighted with the service I received in the store.

Diesel Dan & Rebekah were so very helpful, went above and beyond their job duties. They were AMAZING and HAPPY to be working! Love this two and will go back just to work with them again. They SAVED the purchase we made!!! Home Depot Corporate, give Diesel Dan & Rebekah a promotion and raise!!!!!

At the register the cashier Enceen was very friendly. She told me I could save $50 by applying for the home depot credit card. She was very polite and helped me through the whole process.

Extremely helpful employees, that goes over and beyond to assist you. I was assisted with flooring, and he went over the different types and educated me.

New to NC. Staff were helpful and friendly

Always enjoy shopping at the Hanes Mall store. Great associates like Brian in plumbing, Vicky in Garden, Brad, Iris. Great folks with a smile all the time and willing to help!

Destiny was so helpful. She had several occasions to pass us off to someone else, but she made sure we were helped. In fact, she did it. She even got the display cabinets off the shelf for us, because there were no others available.

I had the best customer service experience at Home Depot

Love the friendliness of the staff! Thanks for acting as though it is a pleasure to see customers walk in the door!

Outstanding service in appliances…request To have IRIS work with you

Tidy store, friendly staff, product lines I was interested in were available in store. I will definitely purchase my countertops here.

Clean store. Helpful employees.

Great customer service by very knowledgable sales people!

I use this store on average 3-5 times a week. Michelle and Andrea at pro service checkout are about as good as it gets.

Excellent store. I have shopped here for decades. They always do a great job. Thank you.

I felt welcomed at this store even at seven minutes until closing, unlike the competition down the street where sometimes I’m afraid I’ll make someone mad if I ask a question or told as you enter “you got seven minutes until we close”. We need a Home Depot on Peters Creek Parkway really really bad. Great customer service!!! Thanks Home Depot!!!

We found the item and the employees assistance was great and useful as well as friendly. The store was well organized and clean.

Great store,I could spend all day looking around

I love your store On Hanes Mall Blvd Winston-Salem NC 27103. Everyone was very kind Thank you so much for being there for me and my family.

store is super clean and item is all in order for easy access to all shoppers

Catina is the best. Such a wonderful employee. Helped me finally get my order correct and make my home so beautiful. Thank you Catina from my family to you!

Always helpful and found what I was looking for very quickly. Cashier Lynda was friendly and smiled.

Yesterday was a horrible experience. Completely ignored by your senor management staff...Finally after 4 minutes, a senor citizen male employee helped me...

This is the worst experience I have shopping at the home-improvement stores. Terrible service very unfriendly managers working in the garden department. I was I was misled by the girl opening credit card for me, I was lied to and talk very unprofessionally by the manager. I was sold a product you your store didn’t have it and spent two hours trying to find the solution to the problem. I left without the product I was told that can’t get the rain check, lost $10 on this purchase and I left store without the product. I definitely would not be coming again I prefer to do my shopping when I know I can always talk to somebody who would listen to me snd provide the best service. There are disappointment I wish I never open credit cards. It’s not about the money I lost but the service that your company is providing ,selling a product you don’t have and nobody knows that you actually don’t have it , spending two hours just to talk to your manager and not resolve anything is is just unacceptable

I've never been a Home Depot regular, but after my last visit that will likely change! Great service here.

Every employee I encountered was courteous and helpful. The consultant I worked with was very knowledgeable about the product line. The store seemed well organized and clean.

Excellent service great products and lots to choose from comparative pricing and some things lower then competitive

I love the customer service at this store. It means a lot. I had a great experience with Rick C. in appliances and a team member named Mani.

All the employees are great and the Pro desk crew are my favorite.

Clean, organize store. Awesome staff willing to help, suggest ideas