#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(936)321-7404
Tool & Truck Rental(936)321-7401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
19103 I-45
Conroe, TX 77385
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 650 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (650)
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Showing 1-30 of 650 reviews
Friendly people always willing to help
Friendly people always willing to help
by
  • Verified Purchase
  • Recommended
Helpful, clean and well stocked.
Helpful, clean and well stocked.
by
  • Verified Purchase
  • Recommended
This is the cleanest Home Depot store I have been to , even the restroom was very clean. all the ...
This is the cleanest Home Depot store I have been to , even the restroom was very clean. all the employees are very helpful and friendly.
by
  • Verified Purchase
  • Recommended
Experienced employees with a lot of patience. We will gladly visit more often.
Experienced employees with a lot of patience. We will gladly visit more often.
by
  • Verified Purchase
  • Recommended
Really great store. Exceptional employees, amazing specials, high quality, and easy shopping expe...
Really great store. Exceptional employees, amazing specials, high quality, and easy shopping experience.
by
  • Verified Purchase
  • Recommended
Always clean and friendly store, vey convinces location
Always clean and friendly store, vey convinces location
by
  • Verified Purchase
  • Recommended
I shop to home depot locations and all are great ,but this one so direspectful and rude like you ...
I shop to home depot locations and all are great ,but this one so direspectful and rude like you are a begger asking for free dont want to come back .what a shame all home depots are different than this one you guys need to change .
by
  • Verified Purchase
1 found this review helpful
Paola assisted me with a custom order large ceiling fan. She did a great job from start to finish...
Paola assisted me with a custom order large ceiling fan. She did a great job from start to finish. She nailed it. Good job and thank you Paola.
by
  • Verified Purchase
  • Recommended
great place to shop, excellent service
great place to shop, excellent service
by
  • Verified Purchase
  • Recommended
The store is clean, well light, associates are knowledgeable and friendly. I was able to find the...
The store is clean, well light, associates are knowledgeable and friendly. I was able to find the product I wanted. All things considered with COVID-19 - the store is well stocked.
by
  • Verified Purchase
  • Recommended
It's my go to store that I can find whatever I need for home repairs. Employees are helpful and a...
It's my go to store that I can find whatever I need for home repairs. Employees are helpful and answer any questions I may have or direct me to someone who can help me.
by
  • Verified Purchase
  • Recommended
The Home Depot where I shop is well laid out, well stocked and clean. I typically am able to fin...
The Home Depot where I shop is well laid out, well stocked and clean. I typically am able to find everything I'm looking for. And, if it's an Item I've not shopped before, the app takes me to the correct isle an bay. Now, it has even added a tool rental area! This compares favorably against other home improvement stores I sometimes shop, where the experience is pretty much the opposite on each aforementioned point. Clean is nice but not enough, if poorly organized and stocked on all items.
by
  • Verified Purchase
  • Recommended
I love the experience I had here buying a new refrigerator. Rhonda, the great employee, that help...
I love the experience I had here buying a new refrigerator. Rhonda, the great employee, that helped me was thorough and extremely helpful.
by
  • Verified Purchase
  • Recommended
Awesome employees. Very clean store overall!
Awesome employees. Very clean store overall!
by
  • Verified Purchase
  • Recommended
Ms. Gail, in the Paint Department was exceptionally helpful during our visit today. She really m...
Ms. Gail, in the Paint Department was exceptionally helpful during our visit today. She really made our visit very successful. She went above and beyond any expectation to help us, and find the unique things we needed. Thank You again Gail
by
  • Verified Purchase
  • Recommended
My experiences at “my home” Home Depot is always pleasant and productive. However, I wanted to ta...
My experiences at “my home” Home Depot is always pleasant and productive. However, I wanted to take a moment to specifically make mention of the noteworthy customer service rendered by an associate named Gayle in the paint the department. There are far too many details to capture here but the gist of the matter is after a complicated online order that had been botched several times, she made it her task to not only figure out what went wrong but how to resolve the situation. Because there isn’t a URL to take a survey for online purchases as when you have an in store receipt, I felt it was only fair to give a review to highlight what an extraordinary job this young lady did! KUDOS Gayle @ Store 6516!
by
  • Verified Purchase
  • Recommended
i love all the stores
i love all the stores
by
  • Verified Purchase
  • Recommended
Go see Greg in kitchen appliances - he is a genuine employee who provides excellent customer serv...
Go see Greg in kitchen appliances - he is a genuine employee who provides excellent customer service.
by
  • Verified Purchase
  • Recommended
I had a pleasant and productive shopping experience.
I had a pleasant and productive shopping experience.
by
  • Verified Purchase
  • Recommended
Asked 4 people for help and they all said we can’t help at all that department the person goes ho...
Asked 4 people for help and they all said we can’t help at all that department the person goes home at 5 we can’t help what a way to run a company
by
  • Verified Purchase
1 found this review helpful
Went to the store for some complicated large amount of paint to purchase for several situations. ...
Went to the store for some complicated large amount of paint to purchase for several situations. Gail Palmer in The Woodlands location in Paints was outstanding. She went way above and beyond in assistance in making the right choices. She is an expert.
by
  • Verified Purchase
  • Recommended
Gail was very knowlegable and helpful regarding my DIY dryeall repair project..she told me all th...
Gail was very knowlegable and helpful regarding my DIY dryeall repair project..she told me all the things I would need went to every aisle with me..saved me miney on the drywall mix and walked me through how to do it..thank you Gail!!
by
  • Verified Purchase
  • Recommended
The cashiers were a little bit rude but possibly just having a bad day, the floor workers were fr...
The cashiers were a little bit rude but possibly just having a bad day, the floor workers were friendly and helpful.
by
  • Verified Purchase
  • Recommended
Thank you to Cashier Mrs Deborah, she ask my daughter if she wanted to see a red light and scanne...
Thank you to Cashier Mrs Deborah, she ask my daughter if she wanted to see a red light and scanned her little arm as we were paying. My daughter saw the light and jumped in excitement. She put a smile on her face which put a smile on mine. Thank you! :)
by
  • Verified Purchase
  • Recommended
It's like a superman super hardware store. Lots of inventory.
It's like a superman super hardware store. Lots of inventory.
by
  • Verified Purchase
  • Recommended
Great service from Travis Flatt! He did above and beyond!
Great service from Travis Flatt! He did above and beyond!
by
  • Verified Purchase
  • Recommended
Amanda in customer service was EXTREMELY helpful and nice. She was new and worked hard to find t...
Amanda in customer service was EXTREMELY helpful and nice. She was new and worked hard to find thecorrct answers for me.
by
  • Verified Purchase
  • Recommended
Help in the cement department... would be very helpful and thankful
Help in the cement department... would be very helpful and thankful
by
  • Verified Purchase
  • Recommended
I shop there fairly frequently for minor things, but I am always treated like my project is major...
I shop there fairly frequently for minor things, but I am always treated like my project is major. I really appreciate such an attitude from the associates. It gives me a feeling of value that my idea to do any little thing is important to them. It's really neat they are very consistently nice about helping, which really makes them a "cut above" a lot of places! Thanks!
by
  • Verified Purchase
  • Recommended
Employees very courteous and helpful. Store well stocked.
Employees very courteous and helpful. Store well stocked.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 650 reviews

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