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31.5 in. W 20.0 cu. ft. Side by Side Refrigerator in White
  • GE
  • Model GSS20ETHWW
  • Internet #205639186
  • Store SO SKU #1001168870

31.5 in. W 20.0 cu. ft. Side by Side Refrigerator in White

Discontinued Model:

Model # GSS20GEWWW

Internet #100596955

Store SO SKU #843485

GE 32 in. W 20 cu. ft. Side by Side Refrigerator in White
0084691167068

Discontinued GE

32 in. W 20 cu. ft. Side by Side Refrigerator in White

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Product Overview

The GE 20 cu. ft. Side-by-Side Refrigerator features an AutoEnergy saver that senses freezer and fresh-door openings and adjusts the refrigeration operation cycles accordingly, helping you save on energy and keep your favorite foods fresh. The refrigerator's sealed vegetable/fruit crisper provides easy storage for fruits and vegetables, while its sealed deli drawer provides a convenient storage space for cheese and luncheon meats. The refrigerator's deluxe quiet design significantly reduces the operating noise to create a peaceful kitchen environment.

  • Factory-installed icemaker helps provide a continuous supply of ice
  • External temperature controls are easy to use and give you the versatility and precision of 0 - 9 temperature settings
  • AutoEnergy saver senses freezer and fresh-door openings and adjusts the refrigeration operation cycles accordingly
  • 3 fresh-food shelves for versatile food storage
  • Sealed vegetable/fruit crisper provides easy storage for fruits and vegetables
  • Sealed deli drawer provides a convenient storage space for cheese and luncheon meats
  • Adjustable gallon-size door bins offer additional storage space for milk and other gallon-size containers
  • FrostGuard technology helps protect frozen items from freezer burn by monitoring freezer door openings and defrosting only when needed
  • 3 wire freezer shelves offer great ventilation and versatile frozen-food storage
  • Deluxe quiet design significantly reduces the operating noise
  • NeverClean condenser features encased condenser coils to save you the effort of cleaning in normal operating environments
  • Click Here for details on the services included with Delivery & Basic Hook-up and Installation options for Major Appliances

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Customer Questions & Answers

29 Questions35 Answers

Customer Questions & Answers

32 in. W 20 cu. ft. Side by Side Refrigerator in White
32 in. W 20 cu. ft. Side by Side Refrigerator in White

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2 answers

Ice maker has been working great...all of a sudden only the water dispenser is working. See additional info below.

This question is from 32 in. W 20 cu. ft. Side by Side Refrigerator in White
Asked by
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December 4, 2015
Ice maker has been working great...all of a sudden only the water dispenser is working. The ice maker is making ice. We emptied the ice out-didn't help. Because none of the buttons work except the water dispenser we can't "reset" by holding the lock button down? Tried everything listed in the manufacturer's book. Any suggestions?
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Answers (2)

Asked by
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December 9, 2015
Answer: 
Hello Anita, This is Joyce from GE Appliances. I am sorry to hear you are having this issue. I will be happy to help. If you haven't already, I recommend unplugging the unit or flipping the breaker off for at least 5 minutes. If you still have issues, we recommend service. GE Consumer Service can be reached by calling 1-800-432-2737. Thanks so much for checking with us. Have a good day!
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December 7, 2015
Answer: 
Hi Anita,
You say none of the buttons work except the water dispenser, then the problem is the buttons or switches on the control panel
which will have to be repaired or replaced.
Mike
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1 answer

What happened to my ice maker?

This question is from 32 in. W 20 cu. ft. Side by Side Refrigerator in White
Asked by
Read all my Q&A
December 3, 2015
Ice maker has been working great...all of a sudden only the water dispenser is working. The ice maker is making ice. We emptied the ice out-didn't help. Because none of the buttons work except the water dispenser we can't "reset" by holding the lock button down? Tried everything listed in the manufacturer's book. Any suggestions?
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December 18, 2015
Answer: 
Hello Anita - this is Nancy at GE Appliances. We are sorry to hear that your ice dispenser is not working properly, and I am happy to help you. First, please disconnect power to the refrigerator at the main power supply for a few minutes so as to reset the dispenser panel. Next, make certain there is no frozen ice in the bucket by removing the bucket and rinsing it out with warm water. It is possible Read More
Hello Anita - this is Nancy at GE Appliances. We are sorry to hear that your ice dispenser is not working properly, and I am happy to help you. First, please disconnect power to the refrigerator at the main power supply for a few minutes so as to reset the dispenser panel. Next, make certain there is no frozen ice in the bucket by removing the bucket and rinsing it out with warm water. It is possible that moisture or frost could have formed behind the freezer wall on the auger motor. To eliminate this, set the dispenser for cubed ice. Take a glass and push in on the cradle and hold in for 30-60 seconds. This will allow the motor to run to create some heat to melt the moisture or frost. If it doesn't dispense after 1 minute, then we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. I hope this helps! Thanks for checking with us! Read Less
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1 answer

Can I have the icemaker removed? I do not have water hook up for an icemaker and do not want one. I have an older house so I must have the 32" wide

This question is from 32 in. W 20 cu. ft. Side by Side Refrigerator in White
Asked by
cincinnati, OH
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February 20, 2015
I must have the 32' side by side but I do not need the icemaker as I do not have a water hookup and do not want one. Can I have the icemaker removed?
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February 24, 2015
Answer: 
Hello - this is Nancy at GE and I am happy to help you. You do not have to hook the refrigerator up to water. You can just leave the icemaker turned off. The icemaker does not take up much room in the refrigerator, but it can be removed if you prefer. If you would like more room, you would definitely want to remove the ice bin which just slides out. I hope this helps! Thanks for checking with us!
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This question is from 32 in. W 20 cu. ft. Side by Side Refrigerator in Black
 
1 answer

Where are the temperature controls for freezer and refrigerator?

This question is from 32 in. W 20 cu. ft. Side by Side Refrigerator in Black
Asked by
Maui, Hawaii
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February 7, 2015
We are replacing our earlier model GE side X side, which has been perfect for 14 years. The temperature controls for both sides are on the rear wall of the refrigerator side. I don't see them on your schematic.
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February 8, 2015
Answer: 
Hello - this is Nancy at GE and I am happy to help you. We're glad to hear your previous GE refrigerator provided 14 years of service! This is a nice model. You can adjust the temperature of this refrigerator and freezer from the outside control panel on the front of the dispenser. I hope this helps! We appreciate your loyalty to GE!
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Customer Reviews

32 in. W 20 cu. ft. Side by Side Refrigerator in White is rated 3.9 out of 5 by 77.
Rated 5 out of 5 by from A real beauty !! I received my GE refrigerator this morning. It is very very nice for a good price. It is so quiet that I have to check to make sure it is running!! I love the ice & water in the door. Also, all the controls are on the outside. They are easy to read & operate. There is a child safety lockout button to keep little hands from tampering with the ice/water controls. There is more room inside this refrigerator than I realized. I love mine and you will love yours, too.
Date published: 2008-08-05
Rated 2 out of 5 by from icemaker The refrigerator works fine. I have had problems with my icemaker from day one. It cannot produce enough ice for three people. I clean it often as it gets frozen up often and still after cleaning it cannot keep up. We don't drink that much but after a couple of glasses it gets tired!!!!! I paid a lot for this and really changed refrigerators to get one to make ice so I don't have to buy ice. Very disappointed.
Date published: 2011-01-10
Rated 2 out of 5 by from The only refrigerator that I found to be 32 inches wide. I could have gotten a larger refrigerator for less money but this is the only one that would fit the space. The first problem was within a month, the water in the door would not not shut off. Even though it was under warranty, the repairman could not come out for several days. I had to get another company to fix it due to renters coming in that week. The heater had to be replaced and the bottom shelf broke almost immediately. The biggest problem is that the water in the door is always frozen and will not work. The repairman said that it was a poor design and that there was nothing he could do. I will probably buy again because there is nothing else out there that will fit the space.
Date published: 2012-11-14
Rated 5 out of 5 by from An excellent purchase! I am very happy with this refrigerator! The bisque color matches my other appliances perfectly, and contrary to what a rival salesperson said, it is not outdated. I measured carefully, so it fits perfectly into my kitchen. I love the ice-maker with the ice and water dispenser in the door that functions smoothly and quietly. My new refrigerator lives up to the GE quality guarantee, making me a very happy customer.
Date published: 2012-01-19
Rated 3 out of 5 by from Good product but could use more room inside For homes with smaller available space for refrigerators there's not many options left as appliances get bigger each year. This one is narrow enough to fit smaller spaces in older kitchens, but strangely it has less room inside than the 15 year old model it replaces. It could also use another shelf, as there's a lot of empty space at the top no matter how you adjust them, and since there's room for another that would've alliviated the otherwise narrower inside capacity. Otherwise it looks good, no frills, just a basic refrigerator.
Date published: 2012-07-31
Rated 5 out of 5 by from This product fit all of our needs. The small space we had to work with and the needs of today's use such as water, ice, crisper, freezer and organization made this unit the best choice and we couldn't ask for more.
Date published: 2013-01-13
Rated 5 out of 5 by from A Great side-by side A-1. very pleased with the styling,looks great in the kitchen ,maximum storage space and is very quiet when it's running, a great side by side .I would recommend this product.
Date published: 2012-04-04
Rated 5 out of 5 by from The product was exactly as described I read other reviews about the unit before I bought it. Someone had mentioned about the noise level. In my opinion it is less than 1/2 the noise level of my 24 year old Kenmore. This is a great refrigrator and is very cold on the mid level recomendation of 5. The only negative is the ice,water dispenser on the front that takes up two small shelf spaces inside the freezer.
Date published: 2012-09-04
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