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Questions and Answers for RYOBI 40V Brushless 20 in. Cordless Battery Walk Behind Self-Propelled Mower with 6.0 Ah Battery and Charger

Internet #310197844

Model #RY401120

Store SKU #1004520196

  • Self-Propelled Rear Wheel Drive for Maximum Convenience
  • Includes Higher Capacity Lithium-Ion Battery than Previous Model
  • Up to 42 Minutes of Runtime per Charge

Questions & Answers

344Questions
caret
Q:Is this hard to push without the self propel engaged for anyone else
by|May 2, 2022
4 Answers
Answer This Question

A:  I am having the same issue, and in fact, if I try to push the mower WITHOUT using the self-propel switch, one of the rear wheels will lock up after moving about 2 feet. This happens if I am pushing the mower forward or backward, with the motor on or off.

by|Jun 14, 2022
    1 found this answer helpful

    A:  It's depend on how tall and thick your lawn is. The taller and thicker your lawn is the harder to push. I would pay for the self propel it's easier on your shoulder and back. Medical bills are more expensive than saving a few dollars on this lawn mower.

    by|Jun 14, 2022
      1 found this answer helpful

      A:  No its not hard for me. In fact self is only rear wheels I feel is not doing much good job on slopes unless you push mower to be on rear wheels.

      by|Jun 14, 2022
        1 found this answer helpful

        A:  Hello, Ryan - Thank you for your interest in the 40V Brushless 20 in. Cordless Walk Behind Self-Propelled Lawn Mower with 6.0 Ah Battery & Charger. The mower should not be hard to push when self-propel is not engaged. If you would like to see if there is something that can fix this issue you are having I would recommend contacting us directly.  A RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel

        by|Jun 14, 2022
          1 found this answer helpful
          caret
          Q:Is assembly required?
          by|May 1, 2022
          5 Answers
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          A:  Yes, but very simple. Great product!!

          by|Jun 14, 2022
            1 found this answer helpful

            A:  Hello, Nelda - Thank you for your interest in the 40V Brushless 20 in. Cordless Walk Behind Self-Propelled Lawn Mower with 6.0 Ah Battery & Charger. The is very little assembly required. You will only have to unfold the handle and install the grass catcher. There are instructions for this in the manual.  Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel

            by|Jun 14, 2022
              1 found this answer helpful

              A:  Nelda, when your mower arrives it is boxed up in a nice heavy duty box.  You open the box and take the mower out.  Press on one release to lift the mower handle up into mowing position and you are ready to go after you install the batteries which is very easy.  There is a small plug in the battery compartment to switch batteries the the first one runs out of juice.  In my opinion this is the easiest mower to start to use because you really don't have to assemble anything.  I have the two blade mower and I really like how well it mulches the grass.  If you are cutting 2-3 inches you don't even see any of the grass you cut because it is mulched so fine.  I cut 1.5 acres with my mower and I would never go back to a gas mower.  Ken

              by|Apr 6, 2024
                5 found this answer helpful

                A:  Yes 

                by|May 4, 2022

                  A:  Very minimal assembly required. Love this mower I have a large backyard and it takes no time at all to get it done. 

                  by|Jun 14, 2022
                    2 found this answer helpful
                    caret
                    Q:How does thing do on tall coastal grasses? Our lawn is very small but can get very tall between visits to the property
                    by|Apr 30, 2022
                    4 Answers
                    Answer This Question

                    A:  I don't know the answer, but if your yard is that small, sounds like you'd be better off with a Ryobi weed eater.

                    by|May 4, 2022

                      A:  Hello, Frank - Thank you for your interest in the 40V Brushless 20 in. Cordless Walk Behind Self-Propelled Lawn Mower with 6.0 Ah Battery & Charger. This mower should be perfect for this application.  Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel

                      by|May 3, 2022

                        A:  Mine does good there are times when I wish it was heavier but I really like mine.  Good luck 

                        by|Jun 14, 2022
                          1 found this answer helpful

                          A:  If you can handle the power of this monster machine, it should do well. It literally had us running behind it to keep up with it. The picture does not do it justice.

                          by|Jun 14, 2022
                            1 found this answer helpful
                            caret
                            Q:Can this be hung on a wall, in the folded position it arrives in? Or are the collapsed arms not strong enough to hold the weight from a hanging position?
                            by|Apr 27, 2022
                            4 Answers
                            Answer This Question

                            A:  Hello, Cbbb - Thank you for your interest in the 40V Brushless 20 in. Cordless Walk Behind Self-Propelled Lawn Mower with 6.0 Ah Battery & Charger. We do not recommend hanging the mower on a wall.  Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel

                            by|Jun 14, 2022
                              1 found this answer helpful

                              A:  Light weight for me. Due to many upper arm surgeries it was light weight and easy to use.

                              by|Jun 14, 2022
                              1 found this answer helpful

                              A:  Sorry, I do not hang my land mower so I couldn't tell you that It is safe to do. I recommend calling the manufacturer. 

                              by|May 1, 2022

                                A:  I believe that it could be hung on the wall as the arms have a decent sized clip to hold them into place. I am not sure how well it would hang though. The mower itself is a pretty nice weight. Not incredibly heavy but may not be easy to lift to high etc. we have ours folded and sitting against the wall instead of hanging as I have a bad elbow and lifting is not so easy. 

                                by|Jun 14, 2022
                                  1 found this answer helpful
                                  caret
                                  Q:am I able to use a 40V RYobi 4ah battery as a backup for the mower so that I do not have to purchase a second back up battery for the Brushless self propelled mower
                                  by|Apr 27, 2022
                                  7 Answers
                                  Answer This Question

                                  A:  Yes

                                  by|Jun 14, 2022
                                    1 found this answer helpful

                                    A:  Yes the Ryobi batteries are interchangeable - I have the mower, weed whacked, and the lawn blower - they all work with each other batteries

                                    by|Jun 14, 2022
                                      1 found this answer helpful

                                      A:  That's what I do and it seems to work fine

                                      by|Jun 14, 2022
                                        1 found this answer helpful

                                        A:  Yes, this is what I use for a backup for my mower.  They take different size chargers so you can charge both at once

                                        by|Jun 14, 2022
                                          1 found this answer helpful

                                          A:  Hello, Frank - Thank you for your interest in the 40V Brushless 20 in. Cordless Walk Behind Self-Propelled Lawn Mower with 6.0 Ah Battery & Charger. Yes, this mower will work with our 40 volt 4 amp hour battery.  Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel

                                          by|Jun 14, 2022
                                            1 found this answer helpful

                                            A:  Yes. Any of the 40v ah batteries will work. 

                                            by|Jun 14, 2022
                                              2 found this answer helpful

                                              A:  Yes, you can use a smaller amp hour battery with the mower. The battery still outputs 40v it will just not be able to mow as long as a larger AH battery. I own the mower, blower, string trimmer, and leaf vac. Which have 6ah, 5ah, and 4ah batteries I interchange any of them for my mower which does most of my yard but always need to change once to finish. 

                                              by|Jun 14, 2022
                                                1 found this answer helpful
                                                caret
                                                Q:Who do I contact for troubleshooting or repair/warranty? My mower is not starting? It is less than 3 years old, handles are fully extended, and still wont start. The mower is a self propelled, 40v electric, push mower.
                                                by|Apr 21, 2022
                                                3 Answers
                                                Answer This Question

                                                A:  I would contact ryobi, via email and direct message on Twitter as it seems they respond to those

                                                by|May 12, 2022

                                                A:  I have had no problems with my RYOBI 40V. Really like it.

                                                by|May 12, 2022

                                                A:  Hello, Renee - Thank you for your interest in the 40V Brushless 20 in. Cordless Walk Behind Self-Propelled Lawn Mower with 6.0 Ah Battery & Charger. You can locate a service  center using the following link; https://support.ryobitools.com/support/service-centers If you would like to see if there is any further troubleshooting available you can contact us directly. A RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel

                                                by|Apr 26, 2022
                                                  caret
                                                  Q:I understand what CARB compliant is for gas engines, what does it mean for an electric tool such as this mower?
                                                  by|Apr 16, 2022
                                                  5 Answers
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                                                  A:  The mower is quiet and I get my lawn done with one battery, with a reserve unit for when I need to do more cutting. There is no polluting of the environment at all.

                                                  by|Apr 17, 2022

                                                    A:  It’s electric

                                                    by|Apr 19, 2022

                                                    A:  I don't understand your question. CARB compliance means your equipment meets the current emission standards set by CARB. CARB-compliant equipment produces fewer harmful emissions, toxins and particulates, resulting in cleaner and safer air quality. CARB works to limit the use of: Carbon monoxide. Since this mower is battery operated there is no carbon monoxide.

                                                    by|Apr 22, 2022

                                                      A:  I purchased this lawnmower because I suffer with Rheumatoid and osteoarthritis and pushing a lawnmower can be really stressful on my hands, wrists, arms and legs. This lawnmower required minimal physical effort to use. The lawnmower was easy to setup and use. This was a great choice and I am very satisfied with the performance and ease of use.

                                                      by|Jul 7, 2022

                                                      A:  Hello, Bookboy22 - Thank you for your interest in the 40V Brushless 20 in. Cordless Walk Behind Self-Propelled Lawn Mower with 6.0 Ah Battery & Charger. Even with a battery operated tool CARB compliant means that the tool meets the standards of the California agency.  Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel

                                                      by|Apr 20, 2022
                                                        caret
                                                        Q:Does it require two batterie or just one to operate? Our yard is small, less than athird of acre would one fully charged battery be
                                                        by|Apr 11, 2022
                                                        5 Answers
                                                        Answer This Question

                                                        A:  1 battery is all you need and the size yard your saying would be more then capable of cutting with it.  A standard city yard can be cut, trimmed and then a leaf blower all off same battery without a recharge.  

                                                        by|Apr 13, 2022

                                                          A:  Hello, Shir - Thank you for your interest in the 40V Brushless 20 in. Cordless Walk Behind Self-Propelled Lawn Mower with 6.0 Ah Battery & Charger. This mower only needs one battery to be powered. The battery storage compartment offers a convenient place for storing your battery, or to store an extra battery pack. The unit cannot be powered by the battery while it is installed in the battery storage compartment.  Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel

                                                          by|Apr 13, 2022

                                                            A:  oh yeah, I had watched it eat through entire leaf piles when I was testing it out, it went through dirt, sand, sticks, and leaves without a problem!

                                                            by|Apr 13, 2022

                                                            A:  You only need one battery to run it.

                                                            by|Apr 25, 2022

                                                              A:  I have a medium size yard and have never run out of power. I only have 1 battery.

                                                              by|Apr 15, 2022
                                                                caret
                                                                Q:how do you insert mulch plug so mower will start
                                                                by|Apr 10, 2022
                                                                2 Answers
                                                                Answer This Question

                                                                A:  Hello, Donna - Thank you for your interest in the 40V Brushless 20 in. Cordless Walk Behind Self-Propelled Lawn Mower with 6.0 Ah Battery & Charger. To install the mulching plug you will need to do the following; Remove the start key and battery pack. Insert the mulching plug into the mower’s rear discharge opening and place the mulching plug’s metal lock into the slot on the right side of the mower housing. Gently push down on the mulching plug to ensure the metal lock is fully seated in the slot. The mower will not start if the metal lock is not fully seated. Reinstall the start key and battery pack when you are ready to mow.  Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel

                                                                by|Apr 15, 2022
                                                                  1 found this answer helpful

                                                                  A:  I had my neighbor do it. He said turn it so it slid in place.

                                                                  by|Apr 13, 2022
                                                                  caret
                                                                  Q:Does it come with a bag and a mulcher
                                                                  by|Apr 9, 2022
                                                                  5 Answers
                                                                  Answer This Question

                                                                  A:  Yes it does. I love the mower it's lighter to handle than a gas mower but the battery last about half hour and then you have to do a full recharge. that's a pain in the butt.

                                                                  by|Apr 15, 2022

                                                                    A:  Mine came w both. 

                                                                    by|Apr 9, 2022

                                                                      A:  Hello, Karin - Thank you for your interest in the 40V Brushless 20 in. Cordless Walk Behind Self-Propelled Lawn Mower with 6.0 Ah Battery & Charger. Yes! Thise mower comes with a grass catcher bag and a mulching plug.  Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel

                                                                      by|Apr 12, 2022

                                                                        A:  Yes, the mower mulches and it has a bag that holds quite a bit. 

                                                                        by|Apr 15, 2022

                                                                          A:  Yes. As it clearly says in the description of the product, "3-in-1 mulching, bagging and side discharge capability (side discharge accessory sold separately model, AC040VSD01). Plus it's pictured with a bag...

                                                                          by|Apr 15, 2022
                                                                            1 found this answer helpful

                                                                            Frequently Bought Together

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                                                                            Price:
                                                                            $359.00

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                                                                            Cutting Width (in.)

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                                                                            Battery Voltage (V)

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                                                                            Features

                                                                            Adjustable Cutting Height, Adjustable Handlebar, Adjustable Speed, Bagger, Brushless Motor, Collapsible, Foldable handle, Headlights, Mulching Lawn Mower, No Oil Change Required, Residential

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                                                                            1/4 - 1/2 Acre

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