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Customer Reviews for Smart Solar San Rafael Estate Mission Integrated 2-LED Solar Candle Lantern in Antique Bronze

Internet #203675356

Model #3900KR1

Store SKU #1000552712

  • Solar powered lantern automatically illuminates at night
  • Antique bronze finish suits any outdoor or indoor space
  • No-wiring design for hanging or standing use

Customer Reviews

  • 4.2
    out of 128 reviews
  • 80% recommend this product
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Showing 1-30 of 128 reviews
I ordered two. The hook at the top popped right...
I ordered two. The hook at the top popped right off coming out of the box! Would not reattach. If this were hanging outside on a windy day it would be down in minutes. The second one never arrived as it was crushed in transit, which took me awhile to find out after two phone calls.
by
Response from Smart LivingOct 4, 2017
Hi Hope, We are so sorry to hear this happened. The latter could have been an issue with one of our shipping carriers as this item is ISTA Drop Ship tested and certified. For the former (the one with the faulty hook), once I have the batch number we can replace it for you. Please reach out to us @ anb@smartlivinghg.com so we can assist you. Thank you! - Andrea smartliving
  • Verified Purchase
Beautiful addition to our head walls :-)...
Beautiful addition to our head walls :-)
by
  • Verified Purchase
I BOUGHT 5 FOR MY PATIO LAST YEAR. PUT NEW BATTERIES IN THIS YEAR--ONLY ONE IS WORKING AS IT SHO...
I BOUGHT 5 FOR MY PATIO LAST YEAR. PUT NEW BATTERIES IN THIS YEAR--ONLY ONE IS WORKING AS IT SHOULD--AND ONLY ONE OTHER WORKS AT ALL. THREE ARE STANDING DEAD. WASTE OF MONEY!!!
by
Response from Smart LivingSep 28, 2017
Hi JO, this product should not need batteries replaced as it is a solar powered product that includes rechargeable batteries. In direct sunight, the rechargeable batteries should charge and power the lantern during the evening hours. If there is anything we can assist you with (e.g. troubleshooting) please contact our Customer Service @ (813) 343-5775 Mon-Fri 9am-6pm EST
email: customerservice@smartlivinghg.com smartliving
    I let it sit for two days in full sun before hanging and it lit up right away that night, looks b...
    I let it sit for two days in full sun before hanging and it lit up right away that night, looks beautiful. Only reason not a 5 star is because there is an inside trim piece that is loose and won't stay put, but not a big deal, the light still works and looks very pretty. Gives off a wonderful glow at night on the patio, have gotten lots of compliments.
    by
    • Verified Purchase
    • Recommended
    Love these lights!
    They stay on all night long. I charged them the recommended 2 days and when i wake up at 5am, they are still on
    by
      • Recommended
      1 found this review helpful
      Were very nice but the inside wiring was not connected...
      Were very nice but the inside wiring was not connected when received on one so i returned them both may be the same on the other one. No so well constructed.
      by
      Response from Smart LivingMay 5, 2017
      Hi, we're sorry to hear you are having trouble with your lantern. We sell a huge number of these and sometimes, despite our best efforts, defects can sneak in. It may be a lose wire or defective battery. If you contact our customer service team, we'd be happy to assist so you can have all your lanterns working. You can reach our team via phone 813.343.5775 or email customerservice@smartlivinghg.com (Mon-Fri 9am-6pm EST). smartliving
      • Verified Purchase
      1 found this review helpful
      I have had these before and enjoy them . ...
      I have had these before and enjoy them . They are reliable and look good.
      by
      • Verified Purchase
      1 found this review helpful
      5 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Bought three of same items and only two worked...
      Bought three of same items and only two worked
      by
      Response from Smart LivingApr 11, 2017
      We're sorry to hear that. Please contact our customer service team so we can assist with this and make sure you have working lanterns to enjoy. Tel: 813.343.5775 (mon-Fri 9am-6pm EST) or email customerservice@smartlivinghg.com smartliving
      • Verified Purchase
      this solar lantern is stunning in the day as well as in the night when it is lit- up. the glass ...
      this solar lantern is stunning in the day as well as in the night when it is lit- up. the glass is beautiful. I could not be more pleased.
      by
      • Verified Purchase
      • Recommended
      4 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Beautiful lighting , very pleased...
      Beautiful lighting , very pleased
      by
      • Verified Purchase
      Excellent quality very happy with the purchase...
      Excellent quality very happy with the purchase
      by
      • Verified Purchase
      Damaged in shipping
      The lanterns are nice but will be returning them for a exchange when I return from my business trip. The tops on all three lights are dented also in one of the lanterns there parts inside that I can't determine if they are parts that came loose or are just extra screws the were left inside during assembly. Thanks
      by
        • Recommended
        This product came in very good packaging. Followed instructions installing batteries and placing...
        This product came in very good packaging. Followed instructions installing batteries and placing outside in sun with switch off for two days. Worked great and very nice light from led. Only been operating for 2 weeks so long term functioning is still to be determined.
        by
        • Verified Purchase
        • Recommended
        Classy appearance with outstanding lume accenting the glass water drops. A must buy for every home.
        Classy appearance with outstanding lume accenting the glass water drops. A must buy for every home.
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        A Little Big for the Intended Purpose
        I bought two lanterns to place along my steps to the backyard. I let them charge for two days and then turned them on. I've only had them a couple of weeks and so far so good. We've had several windy days and both blew over during one wind storm, so now if I'm expecting wind, I bring them in under the patio. I wish they were heavier, but they're not. The lanterns are a little big for my intended use, but that's my fault, not the fault of the manufacturer/seller. I had hoped these lanterns would light up the steps enough that people could see there were 4 steps (if I turn the patio light off). I'm not sure there's enough light for the intended purpose. So now I'm looking for small lights to put on each step that will blend with these lanterns.
        by
        • DIY
        • Verified Purchase
        • Recommended
        2 found this review helpful
        Best deal
        No assembly needed. This solar light is a great deal & came with free shipping. My neighbors admired it and 2 of them have ordered one.
        by
        • Pro
        • Verified Purchase
        • Recommended
        2 found this review helpful
        Solar latet
        First lattern quit after two weeks. Replacement lattern works great.
        by
        • Verified Purchase
        • Recommended
        2 found this review helpful
        Not so bright...:(
        Previous reviews described these as bright and providing enough light. They look good. However, if you have a dark area, they will not provide enough light.
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          1 found this review helpful
          Love this candle
          Followed instructions carefully and was rewarded with a beautiful candle glow at dark!
          by
          • Verified Purchase
          • Recommended
          2 found this review helpful
          Great Solar Lanterns!!!
          I've purchased two so far and they work and look great. I'm very happy and they also get a lot of compliments.
          by
            • Recommended
            1 found this review helpful
            Nice and bright solar lanterns
            Although these lanterns were a little pricey, they are attractive, solid and give of a very nice light. We have found solar lanterns can be dim, but these are lovely and the light is bright enough to be helpful while creating a nice mood on our deck.
            by
            • Verified Purchase
            • Recommended
            3 found this review helpful
            very nice
            This is my second one, I had to return the first one because of fault wiring. The return policy at home depot made the experience painless. Since I had purchased other products from this company and loved them, I thought I give it another shot. Well, its been about 2 months and everything works great. I put in my front lawn and it looks great. Not too bright but gives a very nice warm glow which dose illuminate the area nicely. I am considering another one.
            by
            • Verified Purchase
            2 found this review helpful
            Beautiful Lantern!
            Thsize and style of this lantern is so stylish and pretty. It is the perfect size for my deck and lights up beautifully at night. The ambience it creates is gorgeous.
            by
              Just won't last very long
              I purchased 6 of these in the Spring of 2014. I only keep these lanterns outside about 5 month per year (summertime), otherwise turned off and stored inside. So far 4 of 6 have failed with the same problem. The light will not turn off automatically during daylight hours. Consequently there is no battery life for evening hours. Apparently there has been a failure in the solar panel and the unit does not turn off during daylight hours. Customer Service at Smart Living tells me they have never heard of this problem before which I find hard to believe. They do not sell parts so when this happens you are out the $50.00 you paid for the lantern.
              by
              • Pro
              5 found this review helpful
              First time Solar Lamp Purchase
              I ordered three San Rafael solar lamps -- one large and two small. They look beautiful, but we are a little disappointed in how little light there is. They are very decorative.
              by
              • DIY
              • Verified Purchase
              • Recommended
              1 found this review helpful
              A GORGEOUS and functional statement on our large square patio table.
              The San Rafael Estate Mission Solar Candle Lantern is well built and the candle glows for hours throughout the night (solar works well here in the desert).
              by
              • Verified Purchase
              • Recommended
              1 found this review helpful
              Disappointed
              They did not have a working model at the store so we ordered it over the Internet. I thought it would give a decent amount of light for one of the small corners of the yard and add an attractive light source. Well I was half right, looks great but a poor lighting source.
              by
              • Verified Purchase
              Just awesome!
              Just take it out of the box and you're ready for total enjoyment. This lantern is so awesome, especially hanging in the front of my colonial house. Can't say enough about it other than I'm enjoying it so much. Already got complements on it from the neighbors. It is made very well, looks great and worth the money.
              by
              • Verified Purchase
              • Recommended
              2 found this review helpful
              Showing 1-30 of 128 reviews

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