Reviews for Fairmount Ave #6634

The cashier who should have assisted me was more interested in going on her break than helping me. I was told by this person that the items were no longer in stock (not true) than seeing that I was able to have the items I had purchased on will call pulled for me. Will Call order in 4/30/24 was H6634-896572, Patty (L5SETSPI) helped me!! I give Patty 5/5 stars for her phenomenal customer service. She tracked down what I needed and pulled the items herself (the items that should have been pulled 2 days prior). She made certain that I was able to have the items (concrete pavers and mulch) so I could finish my landscaping project !! She is a credit to the store !

This store is above and beyond. It is one of our Local Choices! L

I already submitted the survey; but it gave me the option to review here so what da heck! The most amazing woman; Suyapa; totally made my night!! She was beyond sweet and patient; I had bought 3ft of chain and lost the paper ticket!!! She immediately was so helpful and luckily Mr. Robby (from hardware I believe) showed up to the rescue! He stopped what he was doing to walk me back to the chains and re-wrote my ticket. Keep in mind; it was literally 5 mins before closing; so I’m especially impressed and grateful for the willingness and enthusiasm to help a girl out! I live literally right down the road so I find myself coming here quite a bit; mostly tagging along with my dad and having no idea what the heck is going on. The few times I’ve come here alone in the past haven’t always been stellar… but tonight; was amazing! Thank you. And it was 5 mins until closing; so I especially appreciate the kindness and patience of both Suyapa and Bobby when I’m sure they were ready to go home after a long day; they made me feel so welcomed and relaxed. Every time I need something from Home Depot I will make sure to try to be here at Saturday night haha what a lovely team and super store! Thanks! Amy

They have the best garden selection in San Diego. Never fails to impress me on the abundant colors.

I bough just a lock today and customer service provided by Cashier Renee was great

Cashier KATHRYN was cheerful and brought a smile to my face. Good person.

I’ve got to Home Depot almost every day but it’s been the best experience ever with Courtney there 10 year old son and I came in to get something and she was so helpful and engaging really made it special

This is one of the worst Home Depot experiences I've ever had the displeasure of surviving. The parking lot is a nightmare and often has trash in the carts, the parking spaces, and the surrounding area. The day laborers can be aggressive and the closer you park towards them the more liberty they feel in coming up to your door and mobbing you. My female family members do not feel safe at this one depot and do not come here any longer. The in-store experience is not much better. The aisles are stacked so closely together with sales items that you cannot navigate 2 people through the aisle, and this results in arguments and frustrated customers. It is nearly impossible to navigate large materials in and out of this Home Depot efficiently without bumping into people, shelves, and other carts. I only shop here in emergencies, and I no longer buy any tools at this store.

Well stocked with enough staff.

Despite stopping by on a Saturday near noon the shopping experience was quick and successful. Staff helpful and it was a nice change to have my order rung up by a person. After the exclusive self-service of the HD near my home, this was a nice change.

I liked the employee named Raul he was very nice and chill.

I bought a pretty table for my mother’s backyard. It was so pretty! And I loved the feeling of it

Easy to navigate and they always have what I need in stock.

The cashier Lesly was very helpful when it was time for me to check out and helped me save some money…great worker 😊

Please get rid of the overhead music, it is very annoying.

Good store here for everything you might need

I bought a fridge from there and I love it, so much room and it keeps my things so cold

very clean end good staff

im so happy to shop in this store this is my main store

I go to Home Depots often for our construction company to buy supplies and this store was fast in check out and I got great service. The Cashier Lesly helped me find my find my lost phone. Some honest person turned it in. And customer service kept it safe.

I was double charged for an item and have to make a separate trip back to the store to get it resolved. There was no method for resolving this over the phone or online apparently

close to my home but had to wait because there was a line to check out

Always have what I need on the shelf. Nice helpful people

AJ (Anthony) was particularly helpful with my returned product

Kathryn is polite, efficient and very professional. She epitomizes world class Customer Service. She gives customers incentive to become return shoppers at this Home Depot location.

I bought a vacuum a couple days ago and it was so good! It picked up all the dust in my house

I visit store all days , very friendly people, my friend Brian and Tom very nicer

I appreciated the time Charles spent with my mother and me on our flooring order.

I buy here all my home improvements needs and if they don't have it at the store they can help me with online purchases

Roy builds the best Tree lot ever