#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(619)641-3504
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5920 Fairmount Ave
San Diego, CA 92120
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Customer Store Reviews

  • 4.7 out of 750 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (750)
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Showing 1-30 of 750 reviews
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by
    • Recommended
    Great customer Service
    Dan the manager at Fairmont was outstanding in helping me with four separate deliveries of damaged merchandise. He even took the time after contacting Customer Service at the Fairmont store to come pick up and re deliver the product which was damaged as well. He is very patient and understanding.
    by
      • Recommended
      Hope you don't need anything locked up!
      Had to wait 20 minutes for the only person in the building who had a code to the cage. I get being short staffed, but that's ridiculous.
      by
        Customer servie
        Most enplanes are helpful but some employees were not helpful and seemed to be in a hurry to go someplace else.
        by
          • Recommended
          Very helpful team
          I was greeted, shown the bathroom, helped out in the saw section, explained I rated a military discount & walked through the process by their Self-Check out team. Great experience- Thankyou Suyapa F!!!
          by
            • Recommended
            Satisfied customer
            I bought kitchen appliances at this store and had a great experience.
            by
              • Recommended
              Favorite Home Depot!
              Whenever I have questions, they are always friendly, great customer service and are knowledgeable! There’s a nice, warm vibe here every time I go!
              by
                • Recommended
                super nice people and helpful
                I needed some hearing aid batteries and there was a display with them right in front.
                by
                  • Recommended
                  AMAZING EMPLOYEES ON NEW YEARS EVE!
                  Loved the employees!
                  by
                    Great Customer Friendly Employees
                    Going to this place is always a very great experience. Each person is concerned about what I need. They always get the answers for me, even they do know the answer. They find someone who knows the answer.
                    by
                      • Recommended
                      Great customer service
                      Andrea and Beelay helped us out in a friendly and efficient manner. Greeted us with a smile and helped us load our purchase into our van.
                      by
                        • Recommended
                        Amazing service
                        The help I received was fantastic and I will be back. Thank you!
                        by
                          • Recommended
                          Happy this holiday season!
                          My husband and I are going through some difficult times this holiday session. The assistant manager Rosa done an absolutely wonderful job at helping us fulfill our dreams of having a happy holiday season this year. We warmly thank her from our hearts for helping us out. We are truly grateful for coming across her.
                          by
                            • Recommended
                            Home Depot....a family thing
                            Home Depot has always been the go to for a building or repairing project for my family. it was and still is a good place to go just walk around and look at all the new products and tools available. my father (rip) used to do that.
                            by
                              • Recommended
                              one of the best Home depots there is!
                              The Fairmont Home Depot is a well organized very familiar and favorite place of mine to shop I am here just about every day for my maintenance job. Great job to the management and staff at the Fairmont Home Depot!
                              by
                                • Recommended
                                Very poor customer service
                                I would never shop at this location again
                                by
                                  BEST CUSTOMER SERVICE
                                  THE STAFF WAS HELPFUL IN EACH SECTION - BUT AT THE CHECK OUT GAIL WAS VERY ATTENTIVE WITH THE BUSY LINES EVEN DURING THE HOLIDAY. AS WELL AS SHE WAS A RAY OF SUNSHINE! I COME TO HOME DEPOT SOMETIMES TWICE A DAY DUE TO REMODELING PROJECTS, BUT I NEVER LEAVE A REVIEW. BUT TODAY WAS DIFFERENT BECAUSE OF GAIL. SHE TRUELY MADE MY DAY. I HAVE WORKED IN CUSTOMER SERVICE/RETAIL IN MANAGEMENT AND HAVE HAD HUNDREDS OF EMPLOYEES COME AND GO. BUT GAIL I WOULD DO EVERYTHING IN MY POWER TO KEEP IF I WAS APART OF MANAGEMENT! HATS OFF GAIL!
                                  by
                                    Lumber associate was the best!
                                    I had to get a bunch of wood cut for a work project and was overwhelmed. Brandon in lumber was so kind and helpful. He helped me pick the best options and went above and beyond making sure I left with everything I needed. He cut the wood perfectly and i completed my project ahead of schedule! Thank you Brandon!!
                                    by
                                      • Recommended
                                      Amazing customer service
                                      Just moved to San Diego. Tamika helped us out. She went above and beyond. She could tell me needed help and jumped right in. Total rockstar.
                                      by
                                        • Recommended
                                        My new refrigerator
                                        I purchased a Bosch four door refrigerator on November 3rd. Our salesperson was amazing and efficient. The appliance was delivered on time. I had to contact the Appliance Hotline because I decided that the old appliance was now a take away versus a relocate to garage. Contacting the hotline was easy and efficient.
                                        by
                                          • Recommended
                                          Great staff
                                          All the staff at the store are always friendly and knowledgeable about products - especially Angel and Dave.
                                          by
                                            • Recommended
                                            Great Customer Service without long lines or hassle
                                            Called Home Depot got the information I needed from Alexa. Spoke with Mr. Dave B and gave me excellent help and advise on power washers for my home project. Checked out with Angel. Smooth experience with no problems. Great team and great job guys.
                                            by
                                              • Recommended
                                              Great employees
                                              Just wanted to say I like the employees at this location they are very nice!
                                              by
                                                • Recommended
                                                Excellent Sales Associates
                                                Thsi store has very knowledgeable and personable sales associates.
                                                by
                                                  • Recommended
                                                  Great store
                                                  The people at this store are very friendly and knowledgeable about their products.
                                                  by
                                                    • Recommended
                                                    Great variety and staff
                                                    This Home Depot is very organized, has a variety of items in each category to ensure you get what you’re looking for, and has very friendly staff. Suyapa in particular was very helpful during checkout, making sure we get what we need in a fast and efficient manner.
                                                    by
                                                      • Recommended
                                                      Satisfaction
                                                      Excellence from everyone with whom I have dealt with on every visit. Tyler has great customer service, professional and efficient. Great store!
                                                      by
                                                        • Recommended
                                                        Very recommended
                                                        I really like to come to this store. They provide almost all the stuff I need
                                                        by
                                                          • Recommended
                                                          Dan the Man is the best at Home Depot Fairmont Ave.
                                                          I came into the store to return an item. Then had a list of items I needed. I was exhausted and tired. Nor do I know where anything is in Home Depot. I requested a person to help me find items on a list instead of me roaming the isles. Dan The Man was the best. He was kind, patient and helpful. I will always go to him in the future for all of my home depot visits!
                                                          by
                                                            • Recommended
                                                            Home Depot (Fairmount )
                                                            I just want to say a Big thank you to Carissa for all the help, you make my day
                                                            by
                                                              Showing 1-30 of 750 reviews

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