#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(207)973-1102
Tool & Truck Rental(207)973-1108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
650 Stillwater Avenue
Bangor, ME 04401
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 506 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (506)
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Showing 1-30 of 506 reviews
Jo Car
They should not have a product on the floor that need part A and part B, if the do not have part B in stock to go with part A, and if the have it in a different stock have it ship up to there store
by
    Appllying for credit card to purchase washer and dryer
    Took over 2 hours, 3 employees and several computers to process my application to buy a washer and dryer. After entering all the correct info several times, my application has the wrong name and address!!! Now I have to wait 3 days to call and fix it. The employees were very nice and apologetic! I don't blame them.
    by
      Outstanding service
      In the flooring aisle We were greeted by Joshua, I was putting flooring in a regular cart he without being asked came over to help , he suggested and went back to the front of the store to get a heavy duty cart and loaded it for us. When looking for a very specific product, Wet And Forget we found Mike. A disabled employee in the Lawn care section. He Took us to several aisles looking for the product, he was unanable to find the specific product but his persistance was appreciated. Both are outstanding representations of what any employee should be, certainly they are a credit to Home Depot!
      by
        • Recommended
        CUSTOMER SERVICE WAS EXCELLENT
        No matter how busy MacKenzie got she made her full focus on correcting my online purchase issues
        by
          • Recommended
          Great customer service!
          Jeff & Summer both provided great customer service when I was at the Bangor store looking to buy a riding mower & had many questions. If they did not know the answer they were able to locate someone that did know answers.
          by
            • Recommended
            Clean. Friendly store.Mgmnt helpful.
            Been very pleased with all my purchases
            by
              • Recommended
              GREAT SERVICE THROUGH TEQAM EFFORT!
              I RARELY HAVE HAD THE GRATIFYING EXPERIENCE THAT I HAD AT HOME DEPOT TONIGHT, THE NICK, NIKKI AND TAYLOR HOME DEPOT TEAM "NAILED IT"!!!
              by
                • Recommended
                Great Customer Service
                I was helped by Bert. He was very helpful on knowledge, carrying the weight, and properly handled my concerns. Good store for anyone needing supplies.
                by
                  • Recommended
                  Parking lot fiasco
                  The Bangor store parking lot and lot entrance are terrible. Too many turns and pot holes galore.
                  by
                    • Recommended
                    Awesome experience
                    I bought a 50” Cub Cadet zero turn mower. The three people that helped me were great . Mike N , Josh L , and Nick M.
                    by
                      • Recommended
                      Great customer service
                      The Home Depot number 2414 Bangor has some of the friendliest people! They even try to remember your name, always meet you with a smile what are quick to drop what they’re doing to make your experience at Home Depot an expeditious one.
                      by
                        • Recommended
                        Fantastic products and customer service!
                        The exceptional team helped me get the correct size heat pump water tank I needed. The representatives were extremely knowledgeable and well-trained about the product, giving me the utmost confidence in my purchase. Fantastic customer service!
                        by
                          • Recommended
                          Associates Aloof at Best!
                          As one who works in the retail industry, we are trained to be friendly, available, and quick to assist. The associates here seemed disinterested at best in the consumers in the store. On a positive note, the shelves looked stocked, and the products were readily available!
                          by
                            • Recommended
                            Quick and easy
                            the store in Bangor was great today
                            by
                              • Recommended
                              STAFF IS HELPFUL CASHIER TOO
                              STAFF IS HELPFUL, senior lady CASHIER and gentleman cashier too
                              by
                                • Recommended
                                Love store
                                PLEASE WATER PLANTS. I BOUGHT A PLANT AT FULL PRICE THAT I COULD LIFT RIGHT OUT OF POT
                                by
                                  • Recommended
                                  Best Big Box
                                  I may be biased because I used to work there, but I usually can find what I need really quickly at the best price at the store in Bangor. If I don't know where something is one of the helpful staff can direct me to the location really quickly. Being familiar with the store and using the staff saves a lot of time when picking up the things I need for my home projects.
                                  by
                                    • Recommended
                                    Frustrating Shopper
                                    Some of the employees at the store in Bangor Maine make you feel uncomfortable and not welcom! The lighting department staff is the worst!
                                    by
                                      1 found this review helpful
                                      Good workers to help you find things
                                      I was glad I bought this stuff because I needed it
                                      by
                                        • Recommended
                                        Handy Pat
                                        I love the self checkout it"s very easy and if you get stuck there is someone to help right away
                                        by
                                          • Recommended
                                          No open registers
                                          If you don't mind using self checkouts you are in luck otherwise you'll have to wait in line at the only open register.
                                          by
                                            Got what I needed but was harassed at the checkout
                                            I got harassed at the checkout by a clerk because I don't have the mobile app to scan for the Veterans discount. I asked the clerk to authorize the discount and provided Veterans ID and got a lecture that escalated into an argument, he even touched me. He held my discount hostage and refused to get a member of management. The only reason I'm giving 2 stars is because a couple associates helped me while shopping.
                                            by
                                              1 found this review helpful
                                              Great employee
                                              Liam was helpful, addressed my questions and concerns. Never pushy
                                              by
                                                • Recommended
                                                Excellent Manager and ProDesk help at Bangor, ME
                                                I can't get over the personalized service of the HD manger Ronny, and his excellent ProDesk service, especially Beverly, with whom I have worked. I have overheard other contractors and builders, who have expressed the same feelings as I have. You can tell that the staff here is loyal to their manager and it shows in their help and attitudes.
                                                by
                                                  • Recommended
                                                  overall experience
                                                  stoore has a good selection of products ,,,, staff are great .... store is easy to work with
                                                  by
                                                    • Recommended
                                                    Exceptional Service
                                                    I am writing to you to express my appreciation for the excellent customer service that I received from Home Depot today. The staff member was warm and accommodating. She literally went out of her way by walking me to the product I was looking for. The shopping experience took only 5 minutes and, as important, she said “thank you”.
                                                    by
                                                      • Recommended
                                                      Beverly Flood at the ProDesk
                                                      Best CSR I have ever encountered
                                                      by
                                                        • Recommended
                                                        Very helpful
                                                        Very satisfied with ordering and shipping
                                                        by
                                                          • Recommended
                                                          Customer service
                                                          Bert in the paint department was extremely helpful and knowledgeable and helped to get the right product for our job
                                                          by
                                                            • Recommended
                                                            Customer
                                                            Roadways and parking lots are horrible and have been for months to the point I avoid shopping here!
                                                            by
                                                              Showing 1-30 of 506 reviews

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