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Filter Reviews By:Rating, Profile, Gender, Age (506)
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Showing 1-30 of 506 reviews
Oct 15, 2022
Jo Car
They should not have a product on the floor that need part A and part B, if the do not have part B in stock to go with part A, and if the have it in a different stock have it ship up to there store
by
May 17, 2024
Appllying for credit card to purchase washer and dryer
Took over 2 hours, 3 employees and several computers to process my application to buy a washer and dryer. After entering all the correct info several times, my application has the wrong name and address!!! Now I have to wait 3 days to call and fix it. The employees were very nice and apologetic! I don't blame them.
by
May 13, 2024
Outstanding service
In the flooring aisle We were greeted by Joshua, I was putting flooring in a regular cart he without being asked came over to help , he suggested and went back to the front of the store to get a heavy duty cart and loaded it for us. When looking for a very specific product, Wet And Forget we found Mike.
A disabled employee in the Lawn care section.
He Took us to several aisles looking for the product, he was unanable to find the specific product but his persistance was appreciated. Both are outstanding representations of what any employee should be, certainly they are a credit to Home Depot!
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Recommended
May 7, 2024
CUSTOMER SERVICE WAS EXCELLENT
No matter how busy MacKenzie got she made her full focus on correcting my online purchase issues
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Recommended
May 7, 2024
Great customer service!
Jeff & Summer both provided great customer service when I was at the Bangor store looking to buy a riding mower & had many questions. If they did not know the answer they were able to locate someone that did know answers.
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Recommended
May 7, 2024
Clean. Friendly store.Mgmnt helpful.
Been very pleased with all my purchases
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Recommended
May 7, 2024
GREAT SERVICE THROUGH TEQAM EFFORT!
I RARELY HAVE HAD THE GRATIFYING EXPERIENCE THAT I HAD AT HOME DEPOT TONIGHT, THE NICK, NIKKI AND TAYLOR HOME DEPOT TEAM "NAILED IT"!!!
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Recommended
May 6, 2024
Great Customer Service
I was helped by Bert. He was very helpful on knowledge, carrying the weight, and properly handled my concerns. Good store for anyone needing supplies.
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Recommended
May 2, 2024
Parking lot fiasco
The Bangor store parking lot and lot entrance are terrible. Too many turns and pot holes galore.
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Recommended
May 2, 2024
Awesome experience
I bought a 50” Cub Cadet zero turn mower. The three people that helped me were great . Mike N , Josh L , and Nick M.
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Recommended
Mar 26, 2024
Great customer service
The Home Depot number 2414 Bangor has some of the friendliest people! They even try to remember your name, always meet you with a smile what are quick to drop what they’re doing to make your experience at Home Depot an expeditious one.
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Recommended
Mar 21, 2024
Fantastic products and customer service!
The exceptional team helped me get the correct size heat pump water tank I needed. The representatives were extremely knowledgeable and well-trained about the product, giving me the utmost confidence in my purchase. Fantastic customer service!
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Recommended
Mar 1, 2024
Associates Aloof at Best!
As one who works in the retail industry, we are trained to be friendly, available, and quick to assist. The associates here seemed disinterested at best in the consumers in the store. On a positive note, the shelves looked stocked, and the products were readily available!
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Recommended
Feb 6, 2024
Quick and easy
the store in Bangor was great today
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Recommended
Jan 20, 2024
STAFF IS HELPFUL CASHIER TOO
STAFF IS HELPFUL, senior lady CASHIER and gentleman cashier too
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Recommended
Nov 30, 2023
Love store
PLEASE WATER PLANTS. I BOUGHT A PLANT AT FULL PRICE THAT I COULD LIFT RIGHT OUT OF POT
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Recommended
Oct 30, 2023
Best Big Box
I may be biased because I used to work there, but I usually can find what I need really quickly at the best price at the store in Bangor. If I don't know where something is one of the helpful staff can direct me to the location really quickly. Being familiar with the store and using the staff saves a lot of time when picking up the things I need for my home projects.
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Recommended
Sep 27, 2023
Frustrating Shopper
Some of the employees at the store in Bangor Maine make you feel uncomfortable and not welcom! The lighting department staff is the worst!
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1 found this review helpful
Sep 23, 2023
Good workers to help you find things
I was glad I bought this stuff because I needed it
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Recommended
Sep 12, 2023
Handy Pat
I love the self checkout it"s very easy and if you get stuck there is someone to help right away
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Recommended
Aug 21, 2023
No open registers
If you don't mind using self checkouts you are in luck otherwise you'll have to wait in line at the only open register.
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Jun 30, 2023
Got what I needed but was harassed at the checkout
I got harassed at the checkout by a clerk because I don't have the mobile app to scan for the Veterans discount. I asked the clerk to authorize the discount and provided Veterans ID and got a lecture that escalated into an argument, he even touched me. He held my discount hostage and refused to get a member of management.
The only reason I'm giving 2 stars is because a couple associates helped me while shopping.
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1 found this review helpful
Jun 23, 2023
Great employee
Liam was helpful, addressed my questions and concerns. Never pushy
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Recommended
May 31, 2023
Excellent Manager and ProDesk help at Bangor, ME
I can't get over the personalized service of the HD manger Ronny, and his excellent ProDesk service, especially Beverly, with whom I have worked. I have overheard other contractors and builders, who have expressed the same feelings as I have. You can tell that the staff here is loyal to their manager and it shows in their help and attitudes.
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Recommended
May 27, 2023
overall experience
stoore has a good selection of products ,,,, staff are great .... store is easy to work with
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Recommended
May 18, 2023
Exceptional Service
I am writing to you to express my appreciation for the excellent customer service that I received from Home Depot today. The staff member was warm and accommodating. She literally went out of her way by walking me to the product I was looking for. The shopping experience took only 5 minutes and, as important, she said “thank you”.
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Recommended
May 16, 2023
Beverly Flood at the ProDesk
Best CSR I have ever encountered
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Recommended
May 4, 2023
Very helpful
Very satisfied with ordering and shipping
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Recommended
Apr 30, 2023
Customer service
Bert in the paint department was extremely helpful and knowledgeable and helped to get the right product for our job
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Recommended
Apr 27, 2023
Customer
Roadways and parking lots are horrible and have been for months to the point I avoid shopping here!