#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(207)973-1102
Tool & Truck Rental(207)973-1108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
650 Stillwater Avenue
Bangor, ME 04401
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Customer Store Reviews

  • 4.6 out of 506 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (506)
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Showing 1-30 of 506 reviews
Exceptional Customer Service
We utilize our pruner seasonally. A good, reliable item.
by
    • Recommended
    Clean, Fully Stocked, Friendly Associates!
    I went in for one specific item, had an employee direct me toward it and when I was still searching, another employee offered his help and led me directly to my item. Prices are not too expensive, I knew they would have my item in stock and check out was zip zip! And they offered to help me to the car.
    by
      Great customer service
      Staff are consistently helpful and approachable. I would go back to this store again.
      by
        • Recommended
        Awesome Job
        I had 2 pickup orders and received a email that one was ready but noticed the other was delivered. At customer service she did a awesome job and called for management, he went out back and checked the truck and thankfully it was at the front. The manager even wheeled it out and helped me load it up. You don't get this kind of service much these days, let alone in a timely manner. Keep up the great work all of you!
        by
          • Recommended
          Always what i need at a good price
          this store keeps the maintenance on my house going, along with furnishing it.
          by
            Employee service
            A double Wammy of top notch service from home depot associates, THEY WERE QUICK TO GREET ME AND ESCORT ME TO THE EXACT PRODUCT(S) I WAS LOOKING FOR!!
            by
              • Recommended
              Great helper for loading my purchase!
              I purchased pellets for my stove and was worried I couldn't load all the 40lbs bags in my car. Nice young man named Garrett loaded my car for me. He was very polite and wouldn't accept a tip. I hope he is there when I come back!
              by
                • Recommended
                Great associates!
                I love that I’m never harassed about returns! They are very friendly, quick and all of them know where things are located in the store!
                by
                  • Recommended
                  Tom from customer service
                  Tom at the returns desk was extremely helpful and kind.
                  by
                    • Recommended
                    Service
                    Great service A store that I like
                    by
                      • Recommended
                      I was helped at this store by Nick M
                      excellent and professional
                      by
                        Great customer service
                        Sharon provided excellent service in helping me checkout
                        by
                          • Recommended
                          Clean store, but not usually well staffed or stocked and will overcharge for stuff beyond the tag.
                          I usually avoid this store anyways, but it's the only place with a few things for oil heat and larger pipe. They will bill you per foot for 10' pipe, use cutoffs which are even cheaper, and the cashiers care more about the football game on than the customer. The shelves often have places for stuff but are empty and I've gone to get stuff before that said it was in stock but was missing. Generally try elsewhere first.
                          by
                            The Most Excellent Customer Servie
                            I needed help installing new plumbing under my kitchen sink. Ron in plumbing was more than helpful, friendly, knowledgeable, and patient. He explained the directions to me over and over again to ensure I had it. Thank you Ron, you are amazing
                            by
                              • Recommended
                              Nick M is the best associate in the Bangor Home Depot
                              If you are looking for help and a quick guidance through the store, look for Nick M. He's absolutely the best and he makes sure you're about to purchase the product you were looking for. He's friendly, professional and knowledgeable.
                              by
                                • Recommended
                                One Of The Cleanest Stores!
                                We have been to all different Home Depots across the state of Maine and Bangor has to be one of the cleanest yet. They were the most organized. They lacked in customer service when we were looking to find someone to help us. We never did find someone. My son had to get the stuff. We were not greeted as we usually are. Check out was fast and the associate working the self-check out lines was very friendly and offered to help.
                                by
                                  • Recommended
                                  excellent employees
                                  very helpful , very good quality merchandise and excellent prices .
                                  by
                                    • Recommended
                                    Changing of products
                                    Don't like how product lines have changed and Armstrong's cleaning and maintenance lines such as Shine Keeper have been removed. Also can't buy a box of smooth edge anymore, only just small little bundles with like 5 pieces each.
                                    by
                                      • Recommended
                                      Logan is the best!
                                      She was warm and greeted us, took us around to find all the oddball home improvement stuff we couldn't have found otherwise, and found us some great deals.
                                      by
                                        • Recommended
                                        The store is always clean the employees are always friendly if you cannot find what you need on the shelves they take the time to see if they have it in stock and if they do they will take the time to go get it for you I'm I appreciate this home depot in
                                        I guess the title of my review and my review are the same great store great employees I give them a 10 out of 10
                                        by
                                          • Recommended
                                          Great friendly staff
                                          A great friendly store!
                                          by
                                            • Recommended
                                            Customer Service
                                            NO forklift drivers over 1/2 hours to get loaded
                                            by
                                              cashier
                                              already wrote a review,
                                              by
                                                Customer service was useless
                                                I was given a new roybi weedwacker (bought and paid on a home depot credit card with a military discount) died within 90 days and couldn't get customer service to look it up. What a joke.
                                                by
                                                  Great Employees
                                                  Everyone I have encountered at the Bangor store is friendly, Helpful and courteous!
                                                  by
                                                    • Recommended
                                                    Paint Department
                                                    I was very glad to find out that Home Depot was able to match a Valspar Paint Color for me in Glidden, my preferred brand. I bought in in exterior Satin, saved me about $10 on just one gallon!! Ask for Claire in paint department, tell her Brenda Sent you! lol!
                                                    by
                                                      • Recommended
                                                      Great customer service in paint department
                                                      This employee at the paint department is always friendly and very helpful.
                                                      by
                                                        • Recommended
                                                        Amazing Associate
                                                        I never saw anyone as Mr. LASTER at Bangor Home Depot, Maine. He is very knowledgeable, goes an extra mile to help. Thank you, Sir!
                                                        by
                                                          • Recommended
                                                          Great customer service!
                                                          I was looking for kitchen blinds… ( been 22 years!) and previous bought at Home Depot… I got very lucky to end up with Jasmine! She was Soo helpful! And I was able to make a choice within a week!! She was super! I hope she gets to read this! Thank u Soo much Jasmine! U are awesome! No photo yet! Haven’t gotten my blinds yet!
                                                          by
                                                            • Recommended
                                                            Terrible job in the tool center as well with communication
                                                            I dropped my mower off to be repaired and I never once got a call or text or email. I call once a week to check on the status and not one person reached out to me. I stopped in a month after it was dropped off and I walked to the tool center seeing that the mower had just started to be worked on literally at that moment. I called another home depot in hopes they could connect me but instead they looked into my order and were able to inform me that the tool was ready the same day I went in to check the status
                                                            by
                                                              Showing 1-30 of 506 reviews

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