Reviews for Bellingham, WA #4715

Design Consultant, Mary Kay Madison, provided exceptional customer service.

Fast excellent service! Every question I had was answered promptly and completely. Every product ideas looking for, I found. Those I struggled to find, an associate was able to locate for me quickly. The tool kit I purchased was missing a battery pack, that I presume someone had stolen. The store answered my call, after hours, and made sure there was a replacement for me immediately the following morning. All staff were very very helpful, accommodating, and compassionate. I am thrilled with my experience.

Rich, a manager at the Bellingham store, helped me find an air conditioner. When it turned out the one I wanted was sold out despite showing several in stock in the store app, he offered me the next model up at the same price. Rarely have I left a retail store feeling so good about the experience. Thanks, Rich!

The store was very busy it was Father's Day but there was somebody around to help you out they had product on the Shelf the prices went bad and everyone was friendly it didn't take too long to get out so yes I really do like the store I like the stuff they have in the store too

Excellent experience today! Thank you all for your work at this difficult time!

On my last visit to our store I felt that they were doing their best to make sure that we have a safe environment to shop in. I do wish that they would require all shoppers to wear mask to shop there. They were stocked well with inventory and were very helpful. I was able to get what I needed and had a very nice man help me with my purchase. It is a good place and I wish all of the employees to be safe and thank them for their commitment to their job and to us in the community.

You guy are awesome I will always give you 5 star

Store is so clean. Love the customer service set up during this pandemic. Staff are super friendly in general.

I wish the all the employees took covid-19 seriously. The ones that don't are rude about it.

I appreciate how Home Depot is taking the Covid-19 situation seriously and has put measures in place to help protect employees and customers. On this particular shopping event I had great customer service at the paint counter, the cut-to-order blinds area and at checkout. I will defiantly be shopping at Home Depot until Covid-19 is gone and beyond.

My survey could have been used as my review.

This store was the first that I had been in that had people entering while keeping social distancing. It appeared to work very well, in that as people departed the store, others were let in. The store was very clean and as usual, employees were helpful when asked.

This store nor its employees are following social distance Guidelines and NO employees were wearing masks. Every other essential business I have been to employees are wearing masks. When I called the store to speak to a manager about a customer health and safety concern, I waited over 10 minutes with no manager picking up at all.

Best box store paint department!

I went into this store because I needed to print out a receipt from a transaction I hade made a few weeks back. My card information wasn’t working and I had few details to help find my receipt. A sales associate named Britney was extremely helpful and patient with me while we tried to find my receipt lookup. I am so grateful that Britney was able to find my receipt while staying patient with me. Thank you so much!!

Finding the product I need in a timely manner is most important to me. For several years now this store and employees have always been able to help, have always been polite, and often have insight about the product's use. I probably use the store 30 to 40 times a year.

Very pleasant customer oriented staff. Mary helped my husband and I with all of our flooring questions, nothing was too much trouble, which made it a far more enjoyable shopping expedition than I thought it would be. Highly recommend your local Home Depot store where you will find knowledgeable staff to help and assist with all home improvement projects.

Staff is knowledgeable and very helpful. Supports veterans with parking spaces and 10% military discount on each purchase. Consistency in item locations and easy to pass through aisles without a lot of floor displays.

Employees are very knowledgeable and friendly. Love Jody in the flooring department.

Good stock, prices, location. Available, helpful staff. Good garden area.

Please see my write up in the questionnaire.

This is a great store and usually have everything we are looking for and then some. We always stop here first for all of our Home Improvement needs, grilling, lawn care, etc. Great selections & great prices.

The employees were friendly and helpful. I like have a big home & building supply store so easily accessible. The selection of items is always what I need and the prices a the best in town!

Great service and advice from John in lumber. Kurt was helpful in loading supplies and showing kindness to special needs employees. The next day I went back and Rich in lumber helped me by cutting metal clothing rods with a hack saw. I know he went out of his way to help me with that job. 3 great people to have met in only 2 days.

The staff in all areas are fully knowledgeable of their departments. In addition if one askes a question of an associate about something not in their area, they have always taken the time to get me to someone who does know the subject. They always ask if I need help loading something heavy. The overall feeling in the store is one pleasant. The app works great when you go looking for something, the same applies to the website and the ability to find something in the store by using the bay locator.

Tamara and Judy are great! Cheerful and helpful!

I had a electrical question, went in and talked to Mike. He is a veteran and a journeyman electrician. He really knows his stuff. Project complete and working just like I was the pro. Thank you!!!

Have good experiences here

This store is clean and organized. The people who work here always carry a smile on their face and are eager to answer any questions.

Store staff are always friendly and helpful. It's a large store, so finding what you need can be daunting. Generally, it's clean, well stocked and the staff are friendly.