#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(301)634-3731
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7111 Westlake Terrace
Bethesda, MD 20817
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Customer Store Reviews

  • 4.6 out of 669 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (669)
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Showing 1-30 of 669 reviews
Friendly
Most friendly employee Home Depot, I've ever been to...
by
    • Recommended
    Great Bethesda Store
    I am always looking forward to shopping at the BETHESDA Home Depot. The employees there are welcoming, professional and go above and beyond to help customers with their needs! Go PRASAD! GO RICHARD! GO JOSE! GO KIM! Go GABE! All of them are awesome! They even shop with me aisle by aisle. I love it!
    by
      • Recommended
      Great Customer Service with a smile
      After receiving help from a friendly manager, I was able to get what I needed and begin my move immediately. From the moment I entered the store until I left, I felt happy about my time at Home Depot. Thanks!
      by
        • Recommended
        Andre in flooring is awesome
        Andre in flooring is great
        by
          • Recommended
          Improved customer help.
          Improved customer service in all departments recently noted. I'm impressed.
          by
            • Recommended
            Great Service
            I purchased a GE Refrigerator from the Westlake, Bethesda store. I had already researched different brands before the visit. Just wanted to see the features of different GE models. The sales associate was very helpful in answering a few questions I had. He promptly processed the transaction and arranged for delivery. I was out of the store in less than 10 minutes.
            by
              • Recommended
              building materials
              I bought construction duck materials three days ago I am happy I did it.
              by
                • Recommended
                Good Store
                I like this store because the garden center has employees who load you car with the materials you buy like top soil and mulch and you do not have to put it on a cart and take it to check out.
                by
                  • Recommended
                  Convenient Location
                  Convenient location. Friendly staff. Good selection of goods
                  by
                    cashier put pressure on me to get a Home Depot card, and was rude and disrespectful
                    My experience was ruined by the cashier, who took up too much time pressuring me to get a Home Depot card, and then proceeded to do the same thing to the next customer waiting in the long line
                    by
                      Great staff!
                      The staff Sarah was just amazing helping me out!!
                      by
                        • Recommended
                        Great Employee
                        I was so happy during this busy week to get Archibald who assisted me in finding me what I needed and setting it up so i could pick it up assembled at the store. Excellent customer service
                        by
                          • Recommended
                          MR
                          by
                            • Recommended
                            Did not appreciate being pressured to open a Home Depot account.
                            Staff has always been very helpful so I was really surprised at being harassed at checkout.
                            by
                              Great customer service
                              I was helped my an employee called Telent and he was the best he was so helpful and knowledgeable in the garden department. His definitely an assist to Home Depot Bethsda.
                              by
                                • Recommended
                                Terrible parking lot
                                Unless you shop at none peak times, getting in and out of this parking lot is a nightmare!
                                by
                                  Fantastic Cashier Ms. Ghada at Bethesda Home Depot
                                  Extremely helpful and friendly store associate. Great attitude. She has the charisma of a strong leader. More people like Ms. Ghada, who is a strong asset to this store, would make shopping experiences significantly better.I felt like I was shopping at Tiffany's and not a big box store. Great service, great attitude, I wish every store associate was like this lady.
                                  by
                                    • Recommended
                                    Always Helful
                                    All the employees at the Bethesda Home Depot are friendly and helpful. When we for got our coupon, the next time we went back, the manager- Stephanie was especially helpful in that she was able return all our items (including plants already in the ground) so that we were able to take advantage of the coupon savings. Thank you Stephanie
                                    by
                                      • Recommended
                                      Great location, need more indoor plants.
                                      I love the store, I love the staff. You have enough succulents, can you order more varieties like the pony tail palm.
                                      by
                                        • Recommended
                                        AWESOME STORE
                                        The employees in this store are a AWESOME, GREAT, n RESPECTFUL.
                                        by
                                          • Recommended
                                          Electrical Department missing in action
                                          If you need assistance in the electrical department be prepared to wait.
                                          by
                                            Great Service Employees
                                            With employees like Tracey who treat you with such kindness it makes you want to return again and again and again.
                                            by
                                              • Recommended
                                              great service
                                              I prefer driving further south to that store, simply for the fact associates are very helpful, walk me to the are where I am looking for an item , they spend time showing me different options, add to that a great helpful Cashier
                                              by
                                                • Recommended
                                                Fast & Friendly Checkout Stephanie!
                                                On Saturday 19 Feb., 2022, Cashier Stephanie saw me looking for the shortest checkout line, waved me over to her checkout station, checked me out quickly, accurately, and equally important, in a friendly and professional manner. The store was quite busy as it was a holiday weekend. She saved me precious time by checking me out fast after a very long shopping trip. Very much appreciated. Keep up the great effort Stephanie!
                                                by
                                                  • Recommended
                                                  Great store
                                                  Lama my cashier was very nice
                                                  by
                                                    • Recommended
                                                    Polite Professional Service
                                                    Excellent service from the Pro Desk and at Checkout
                                                    by
                                                      • Recommended
                                                      Great store
                                                      Great helpful and knowledgeable staff
                                                      by
                                                        • Recommended
                                                        The best employees at this store.
                                                        There are a couple of employees I enjoy seeing everytime we come in to this store. Mr. Bill Mrs. Stephanie and Prasuad. I WILL ALWAYS COME BACK TO THIS STORE. ITS THE BEST OUT OF ALL THE HOME DEPOTS I HAVE BEEN IN.
                                                        by
                                                          • Recommended
                                                          Great associates
                                                          Associates are helpful and pleasant
                                                          by
                                                            A couple of comments
                                                            This store has a great location! But it is very small. Consequently, it's inventory suffers--both has to variety and quantity. Too many of the employees are good at stocking inventory, but know nothing of the work for which that inventory is sold. Consequently they cannot offer much, if any, practical advice, nor are they skilled at thinking outside the box to assist/guide customers in problem-solving their hardware issues. BTW, I very much like the re-imagined returns "desk." Enuf-4-now.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 669 reviews

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