#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(228)354-0102
Tool & Truck Rental(228)354-0108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1680 Elizabeth Blvd
Biloxi, MS 39532
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Customer Store Reviews

  • 4.7 out of 384 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (384)
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Showing 1-30 of 384 reviews
I usually shop at the gulfport location, but found myself in the area and decided to try this lo...
I usually shop at the gulfport location, but found myself in the area and decided to try this location out. Altho this store appears to be smaller, the stock is full and easy to find. I found more of a selection in the items I was there to shop for. and I found it very easy to navigate thru the store. Very nice shopping experience ...if you want a change of pace I highly recommend this location. Very clean and plenty of employees on staff if assistance is needed.I bought some paint for my front door and the guy working in the paint department was very friendly and extremely helpful.
by
  • Verified Purchase
Superior Shopping Experience to the Lowes Location 2 miles away in D'iberville.
Superior Shopping Experience to the Lowes Location 2 miles away in D'iberville.
by
  • Verified Purchase
  • Recommended
Highly recommend. I’ve always experienced courteous friendly staff from the Garden Shop to inside...
Highly recommend. I’ve always experienced courteous friendly staff from the Garden Shop to inside the store throughout ! I make several visits to this store monthly for home needs and lawn .
by
  • Verified Purchase
  • Recommended
Thank you Carlos for all the Customer Service, you went Above and Beyond. Special Thank you to Ca...
Thank you Carlos for all the Customer Service, you went Above and Beyond. Special Thank you to Cadhier Theresa for making sure I got the 2year Proction Plan. I will definitely be back.
by
  • Verified Purchase
  • Recommended
I shop this store all the time! The employees are always helpful, courteous and professional. T...
I shop this store all the time! The employees are always helpful, courteous and professional. This is definitely my "go-to" store. I have made some big purchases from this store (kitchen cabinets, new carpet, appliances, and lawn care products, etc.). I always get the best customer service there! This store is always neat and clean.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
extremely clean store and very nice and attentive employees. We will definitely recommend the Bil...
extremely clean store and very nice and attentive employees. We will definitely recommend the Biloxi store to our friends and family.
by
  • Verified Purchase
  • Recommended
I love this store. Employees are friendly even at the end of the work day. The cashier Ruth helpe...
I love this store. Employees are friendly even at the end of the work day. The cashier Ruth helped me locate what I was looking for and checked me out quickly and efficiently. The product I bought was reasonably priced. She thanked me for my military service and gave me 10% off my purchase.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Again, too few associates except for gardening and lumber. Cannot get assistance when its needed ...
Again, too few associates except for gardening and lumber. Cannot get assistance when its needed in any other department. I walked up and down through the store looking for an associate with luck.
by
  • Verified Purchase
1 found this review helpful
I shopped here on 4 consecutive days and was very annoyed at the lack of associates in this store...
I shopped here on 4 consecutive days and was very annoyed at the lack of associates in this store. Only in Gardening and lumber did I see associates. I search everywhere to try and get information on products I was looking for without success on all 4 days.
by
    1 found this review helpful
    Can't find associates for help. a couple of days ago I waited at the paint department for more th...
    Can't find associates for help. a couple of days ago I waited at the paint department for more than 15 minutes with no-one there. I went to Lowes to buy my products.
    by
    • Verified Purchase
    1 found this review helpful
    The Biloxi store is always so helpful and courteous every time I go. They always help me find wh...
    The Biloxi store is always so helpful and courteous every time I go. They always help me find whatever I need.
    by
    • Verified Purchase
    • Recommended
    Have more Milwaukee products available in store so I can get my military discount. Find a way for...
    Have more Milwaukee products available in store so I can get my military discount. Find a way for dot com orders placed in store to get military discount on regular and sale items and to show up in my order profile on hd.com. I should mot need an order # for in store dot com orders. i probably do not have it. Find a quicker way for returns.
    by
    • Verified Purchase
    • Recommended
    The store was nice and orderly. Employees went out of their way to help.
    The store was nice and orderly. Employees went out of their way to help.
    by
    • Verified Purchase
    • Recommended
    everyone is very nice and made sure we find what we were shopping for and not one employee did no...
    everyone is very nice and made sure we find what we were shopping for and not one employee did not pass us and ask us if we needed help of did we find what we were looking for, customers come first, good job,
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Customer service good
    Customer service good
    by
    • Verified Purchase
    • Recommended
    Excellent store, well laid-out, knowledgeable and helpful employees.
    Excellent store, well laid-out, knowledgeable and helpful employees.
    by
    • Verified Purchase
    • Recommended
    Yes the store and the help was very friendly and knowledgeable. More than one person offered to h...
    Yes the store and the help was very friendly and knowledgeable. More than one person offered to help me. I purchased a refrigerator that I had been keeping my eye on. I have purchased several items in the past year a d received excellent service each time. I purchased a riding lawnmower. Received the same above average assistance. The store was clean and orderly.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Always get the help I need. Beth is awesome!
    Always get the help I need. Beth is awesome!
    by
    • Verified Purchase
    • Recommended
    On 'numerous occasions' I have been at my wit's-end trying to locate a part or getting exasperate...
    On 'numerous occasions' I have been at my wit's-end trying to locate a part or getting exasperated trying to figure how to solve a problem, especially trying to make "something work" from stuff lying around. Your Expert personnel have real answers and real solutions to everyday problems and have been "rescued" more than several occasions (primarily weekends) when KARMA RULES! THX TO ALL!!!
    by
    • Verified Purchase
    • Recommended
    Store is very clean, employees are most friendly and the prices are quite fair
    Store is very clean, employees are most friendly and the prices are quite fair
    by
    • Verified Purchase
    • Recommended
    Great store! Associates are very friendly and nice, and they shelves were actually stocked! Great...
    Great store! Associates are very friendly and nice, and they shelves were actually stocked! Great shopping experience. Also, jeremi in lumber rocks!
    by
    • Verified Purchase
    • Recommended
    Everyone is always very helpful. Highly recommend this location.
    Everyone is always very helpful. Highly recommend this location.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Much better service than the Gulfport store. The pro desk is much more helpful and knowledgeable...
    Much better service than the Gulfport store. The pro desk is much more helpful and knowledgeable, they will go out of their way to help and not just stare at you struggle with something.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Everyone is always so very helpful.
    Everyone is always so very helpful.
    by
    • Verified Purchase
    • Recommended
    Best customer service ever!!
    Best customer service ever!!
    by
    • Verified Purchase
    • Recommended
    Best Home improvement store around.
    Best Home improvement store around.
    by
    • Verified Purchase
    • Recommended
    Employee was very helpful
    Employee was very helpful
    by
    • Verified Purchase
    • Recommended
    Have always had a very good shopping experience, 99% of time had the item in store. Store employe...
    Have always had a very good shopping experience, 99% of time had the item in store. Store employees seem glad to help and are friendly.
    by
    • Verified Purchase
    • Recommended
    Great store.... More importantly, great people. Always someone to ask a question that will respo...
    Great store.... More importantly, great people. Always someone to ask a question that will respond, and not say .... "Well, go over there to Aisle 34 and take a left". Instead, they take you there and if it is not their department, they will find someone ... and guess what? Whomever they summon for help .... ACTUALLY SHOWS UP. How refreshing.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    I live near this store and have been coming here for four years. The people are always very helpf...
    I live near this store and have been coming here for four years. The people are always very helpful. Even if they do not still have pop corn. They do have free coffee. I am retired and do some of my own house repairs and improvements. They always great my small requests very courteous ly. I some times go here for exercise and to see new products. It is great!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Showing 1-30 of 384 reviews

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