#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(330)220-2802
Tool & Truck Rental(330)220-2808
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3330 Ctr Rd
Brunswick, OH 44212
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Customer Store Reviews

  • 4.6 out of 428 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (428)
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Showing 1-30 of 428 reviews
Store staff is helpful and friendly. Mulch was a disappointment.
I purchased 5 bags of Vigoro Black Mulch and they had large areas of white mold/fungus in the bags. I was unable to return them due to medical issues.
by
    They'll treat you like a criminal!
    need wire? Don't buy here. They'll follow you around and I will not be back. After I return my purchase. I bought what I needed elsewhere for LESS and was not treated like a criminal. I will relay my experience to others so they will not have to endure the humiliation I did. Even the cashier was sympathetic and said no one likes working for HD anymore and understood if I never shopped there again. If I had stock in HD , I'd sell it fast.
    by
      great service
      was very happy with store and convience
      by
        • Recommended
        Great experience
        Going to homedepot in Brunswick, Ohio is always the best for one stop shopping. Getting the stuff to make my projects easier and more affordable are a huge plus in today's economy. I get more bang for my buck. Thanks homedepot
        by
          Generally satisfied
          Typical Home Depot but that’s to be expected.
          by
            • Recommended
            Great employee - Victoria
            Cashier Victoria was extremely helpful, pleasant and efficient.
            by
              • Recommended
              This is a great store and a wonderful shopping experience.
              The people at this store are helpful and knowledgeable.
              by
                • Recommended
                They need more like Reese !
                The counter rep (Reese ) is one of the best I've ever met! VERY HELPFUL !
                by
                  • Recommended
                  Very friendly
                  Reese was very friendly and nice at checkout. I will definitely shop here again because of her
                  by
                    Relaxing
                    The Brunswick Home Depot has always been a special place for me. I look forward to seeing the employees and appreciate everything this team offers. Thank you!
                    by
                      • Recommended
                      Great store
                      Got a great hot water tank and everything was neat and in stock!
                      by
                        • Recommended
                        Great employees
                        Cashier Reese was extremely helpful and explained if anything needed returned the date given on reciept
                        by
                          • Recommended
                          Great Staff!
                          Shout out to Matt (plumbing) who above and beyond to assist me in finding the small items I needed today. Also many thanks to Barb (Garden) and the associate from Hardware who also helped. They were all awesome and deserve recognition! Great customer service!
                          by
                            • Recommended
                            Customer service at a high-level
                            Mike, one of the assistant store managers went above and beyond the call of duty to help me out with an issue I had with Frigidaire. He was extremely professional and did whatever it took in order to get the job done. I am extremely grateful for professionals like Mike.
                            by
                              • Recommended
                              Extraordinary Customer Service
                              "I wanted to express my sincere appreciation for the outstanding customer service I received. Tom Thomas and Stan Goldstein were incredibly helpful, patient, and attentive throughout the entire process. Their prompt responses and willingness to go above and beyond to address my concerns truly impressed me. This level of service has undoubtedly earned my loyalty, and I'll definitely be recommending your company to others. Thank you for setting such a high standard!"
                              by
                                • Recommended
                                Terrific Help!
                                Linda was a great help in tracking down needed flooring. This helped keep project on time. She went above and beyond and couldn't be more helpful and friendly.
                                by
                                  • Recommended
                                  Great Customer Service in the Appliance Department
                                  Lang in the Appliance Department recently helped me navigate an order for all new kitchen appliances. He is EXTREMELY helpful and patient, and a great representative for the Home Depot brand. I can't say enough positive things about him and the department manager, Nancy. Great Job!
                                  by
                                    • Recommended
                                    very convenient
                                    Salesperson CMZ2AZ8 was very helpful
                                    by
                                      • Recommended
                                      A Must Visit Home Depot Location
                                      Found the product exactly that I was looking for in just a matter of a few minutes.
                                      by
                                        • Recommended
                                        Awesome employee
                                        I went to the garden department clueless as to how and plant curtain items. This young gentleman named, Dom put everything down and came over and asked if he could help me. By the time I left I felt 100% sure I could do this. He was so so helpful and respectful and also shared his experience gardening with his father. I could tell he was very close to his dad. He shared, dad taught me all I know, with a truly happy face! I will return and ask for him and his help. Homedepot, I hope you realize you have a gem working for you
                                        by
                                          • Recommended
                                          Great employees
                                          Everyone is so helpful and nice.
                                          by
                                            • Recommended
                                            KNOWLEDGEABLE & GREAT PEOPLE AT BRUNSWICK HOME DEPOT
                                            STRONGSVILLE & BROOKLYN STORES ARE CLOSER TO MY HOME I DRIVE 15 EXTRA MILES JUST BECAUSE OF THE EXPERIENCES I HAVE HAD AT BRUNSWICK STORE GREAT PEOPLE
                                            by
                                              • Recommended
                                              Manager, Eric, needs to learn customer service
                                              Was in the Brunswick store to do dome price adjustments and had to deal with Eric, one of the managers. He needs training in customer service. Arrogance seems to be his choice of customer service. Extremely disappointed!
                                              by
                                                Excellent Customer Service in Lumber Department
                                                When entering the lumber department ask for Chris. He is very knowledgeable and will go above and beyond. Chris asked what I was looking for and got on the floor and went through numerous boards to find the straightest ones available. Then he asked if I had a specific size and cut to size for me as well.
                                                by
                                                  • Recommended
                                                  nice people
                                                  nice holiday displays
                                                  by
                                                    • Recommended
                                                    excepional consaltant
                                                    susan in flooring is great! She has an eye for design and can help with what ever you need. She is who i always ask for when im there.
                                                    by
                                                      • Recommended
                                                      Fantastic Store
                                                      Everytime I purchased items from this store was a great experience! Store is always clean, stock is great and employees are phenomenal especially when help is needed!
                                                      by
                                                        • Recommended
                                                        Susan in flooring ROCKS
                                                        So helpful, not pushy. Simply a great experience. Can’t wait to get my new flooring!!!
                                                        by
                                                          • Recommended
                                                          Great Features of Home Depot
                                                          I went in to buy some fertilizer and employees were helpful in sending me to the right area and there were enough cashiers so check out was quick and efficient.
                                                          by
                                                            • Recommended
                                                            Great service
                                                            Had a wonderful experience shopping here. Was helped by multiple employees to help me find what I needed and was supper friendly. Also the store manager Kevin helped me out as well making sure everything was satisfactory.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 428 reviews

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