#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(319)294-7362
Tool & Truck Rental(319)294-7368
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4501 1st Avenue Se
Cedar Rapids, IA 52402
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 579 reviews
96%Of Customers
Recommend This Store
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Showing 1-30 of 579 reviews
Qwik find!
Don't waste time searching for anything. Just ask one of the many friendly staff who are more than willing to help! Cut my shopping time in half.
by
    • Recommended
    BLACK FRIDAY ITEMS
    they did get items in stock for Black Friday .the milwaukee 1/2 impact combo set and Gorilla ladders was items we wanted . you wonder how much other stuff was not there . atleast they will order them in for you .
    by
      • Recommended
      Excellent Service
      I was so happy to find good customer service at the store today. I was looking for a planter and was greeted by a wonderful employee who went out of her way to assist me. Her name is Sheryl and she was so helpful. Because of her I will be returning to this store and telling all my family & friends.
      by
        • Recommended
        Great customer service
        The clerk Teddy was so informative about carpet selection. Very friendly and easy to work with.
        by
          • Recommended
          Super helpful
          My wife and I purchased a refrigerator at the C.R. store and our sales person was awesome
          by
            1st carpet purchase
            I had no idea what I was doing with finding someone to install/purchase my new carpet. I called Home Depot and not expecting an 800 number to give great service and I was completely wrong. They took their time and walked me through the whole process, answered all of my questions and I had an amazing experience!
            by
              • Recommended
              Customer Service
              Cassidy and Dylan in customer service went above and beyond to help me with a return after a new tool, flew apart at first use.
              by
                • Recommended
                helpful associate
                happy I stopped here to get my dbl sided tape
                by
                  • Recommended
                  Home Depot personnel make a difference. Providing location of product and availability of Home Depot App.
                  Purchase Husky air compressor, it is rated at 65 db. Looking for to its quiet operation.
                  by
                    • Recommended
                    Outstanding service
                    In an age where businesses are chronically understaffed, and employees stretched thin, I thoroughly enjoyed my shopping experience! The team were friendly, helpful, and went above and beyond to serve me. It seems like this workplace is treating its employees well, and their satisfaction is reflected in EXCELLENT customer service. Keep up the good work, Home Depot!
                    by
                      • Recommended
                      Great service and product selection
                      I had a wonderful experience in the garden center. Nila was cheerful while checking me out. Jason in garden helped me load up vehicle with heavy pavers and pebbles
                      by
                        • Recommended
                        Worth a trip for hands-on service.
                        Shopping for alternatives in flooring has a learning curve. Shopping at Home Depot and having their personal expertise on so many of the questions consumers have when investing and hoping for the best possible outcome, is necessary in the whole process. We felt good about our decision to purchase product and available service to implement plan.
                        by
                          • Recommended
                          Fast, easy, boots stay clean
                          I needed a quality appliance fast with no pressure and no bovine fleeces, Steeve in the appliance section was a huge help! He pointed me in the right direction and he was able to work within the timeline that I needed.
                          by
                            • Recommended
                            nice employees and clean store
                            nice variety of products and the products I purchased worked well
                            by
                              • Recommended
                              Military discount
                              Didn’t get because the app wasn’t filled out and told no big deal it’s only 10% why am I so cheap
                              by
                                Great experience
                                I was in the store earlier in the day looking for a new lawnmower, l went back in the evening to get it and found it had gone up 50 dollars. Without hesitation Tara offered me the original price, she walked me to customer service to have it rung up at the original price. Sondra at customer service was happy, smiling something not seen everywhere any more. I was in and out with a new lawnmower in a matter of minutes. Tara even helped me load it. My hats off to Tara and Sondra I appreciate the service that both of you gave today.
                                by
                                  • Recommended
                                  Best Home Depot Store
                                  Excellent Store. Great Variety of Products to choose from.
                                  by
                                    • Recommended
                                    Fast and excellent service
                                    We had scheduled an appointment for someone to come out and measure for new carpet. The individual was very professional and we had our bid in under 4 hours! We were told it would take 24 hours. Looking forward to getting the job done and going back to Home Depot for more!
                                    by
                                      • Recommended
                                      Finding What I Need Even If I Don't Know What It Is!
                                      I needed an inline ventilation fan for a project I'm working on, but I really didn't have a very good idea of what I really needed. The employees at Home Depot went above and beyond to find what I needed and helped me get my project underway!
                                      by
                                        • Recommended
                                        Amazing Staff
                                        I went to Home Depot to use a coupon I got after moving, every single staff member I interacted with (and I was ALLLLLL over the store today) was absolutely fantastic. They were very knowledgeable and friendly, it's the best shopping experience I've had since covid.
                                        by
                                          • Recommended
                                          If you want the best customer service
                                          Home Depot has the best customer service of all of the competitors. I am never disappointed, ignored or treated negatively by their employees.
                                          by
                                            • Recommended
                                            Appliance team is excellent
                                            We recently needed a new dishwasher and the staff in the appliance group was both extremely knowledgeable and helpful. They took the time to explain key features as well as current supply chain status.
                                            by
                                              • Recommended
                                              Above expectations!
                                              Went for Xmas shopping and was greeted by what felt like every employee that I came across! All felt genuine and made me feel welcome!
                                              by
                                                • Recommended
                                                Great selection, Superb staff, and Enjoyable experience
                                                With our daughter in town, she showed us the table saw she wanted. My wife returned and were helped by three associates immediately. I live in the opposite quadrant of town and have to drive past four competitors to this store's location. It is always worth the drive.
                                                by
                                                  • Recommended
                                                  Great customer service my past few visits.
                                                  Plenty of staff available and they now ask if you need help at Home Depot. What a pleasant change!
                                                  by
                                                    • Recommended
                                                    Poor service
                                                    I waited for an hour at checkout to apply for a credit card and $50. off as I had spent $900.00. The poor lady could not get it to go thorough they approved the credit but would not take off the $50 and kept disconnecting. I never did get it and told her I had to leave! No other cashier was least bit interested in helping her or us. I store could not find any help. Not happy.
                                                    by
                                                      Great customer service
                                                      Everything I buy from The Home Depot has always been great and even when my vacuum hose broke they held good on their promise with their warranty without any problems. Loyal customer here for all our household needs!!
                                                      by
                                                        • Recommended
                                                        Very helpful and friendly! We loved how they worked with us on our patio door purchase and instal...
                                                        Very helpful and friendly! We loved how they worked with us on our patio door purchase and installation through all the fluctuating prices and supply challenges.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Very poor customer service from the associate I encountered in the plumbing department. Store man...
                                                        Very poor customer service from the associate I encountered in the plumbing department. Store manager, not even sure if it was the store manager, was not helpful for an overcharge on an item. Insisted I had to return to the store for credit, even if that meant I have a 60 mile round trip to get the credit for their mistake. I will spend more than the credit for gas! Seems funny that other places I have done business can give you credit over the phone on your credit card....
                                                        by
                                                        • Verified Purchase
                                                        I enjoy shopping at this Home Depot. They have many home improvement products to choose from and ...
                                                        I enjoy shopping at this Home Depot. They have many home improvement products to choose from and floor associates that will answer my questions about products or how to do a project. The service desk offers a great service when I need to return something or ask a question.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Showing 1-30 of 579 reviews

                                                        Nearby Stores

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                                                        1050 Southtown Dr

                                                        Waterloo, IA 50702

                                                        46.98 mi

                                                        Pro Service Desk

                                                        (319)235-4996

                                                        Mon-Sat: 7:00am - 9:00pm

                                                        Sun: 8:00am - 8:00pm