#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(706)321-5613
Tool & Truck Rental(706)321-5602
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2891 Sowega Dr
Columbus, GA 31909
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Customer Store Reviews

  • 4.6 out of 870 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (870)
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Showing 1-30 of 870 reviews
Store was clean and the customer service was on point
We are not from here and the experience was amazing! We spent today over $1600 we are remodeling our first home and David and Tom helped us out tremendously
by
    • Recommended
    Extremely poor customer service
    Be very wary of this store. Store is understaffed and some employees are extremely rude, unless you “look” like a contractor.
    by
      Great store!
      Our go-to Home Depot!!
      by
        • Recommended
        Exceptional service and friendly attitude
        I recently opened a Home Depot credit card and at the end of my check out I thought that I was supposed to receive a discount. We went to the customer Service counter Arrionna Evans helped us by giving us a discount and explaining how our new credit card terms apply. She was very welcoming and knowledgeable about store policy and gave us a great experience.
        by
          • Recommended
          Excellent Plumbing service
          The Plumbing Tech, Mr. Leon, is the right person to answer your questions!
          by
            • Recommended
            Shout out to Beverly!!
            Beverly was at the self checkout isles. She greeted us with a smile was very pleasant attitude. She had great people skills. Just an overall good experience.
            by
              • Recommended
              Solid store, just a bit cluttered
              Great store. I always go there. They usually have everything. I get aggravated with all the displays in the isle and no room to walk and forget about a large cart.
              by
                • Recommended
                Great Home Depot and getting better.
                Just purchased top of the line washing machine. Great delivery! This Home Depot getting it right! This location has been improving so much, that even my friends have noticed!
                by
                  • Recommended
                  Great Customer Service
                  I was in and out! No problems at the customer service desk, my return was smooth and Easy Thanks to Jalisa and my check out experience was excellent Thx to Kayla! great team Home Depot!
                  by
                    Excellent service
                    Brigitte went above and beyond to meet our needs
                    by
                      • Recommended
                      Great shopping experience
                      I’ve purchased a microwave. It only took 2 days for it was delivered and installed. The removal of my old one and installation of my new one only took about 30 minutes. The installers were very professional and cordial
                      by
                        Well Stocked
                        Greetings and Good Afternoon, I am a continuous visitor of Home Depot. Every time I go there they always have what I am looking for at large quantities. The staff are great because if I can’t find something they are glad to help. However, the one thing as a woman that I am impressed by is they do not treat me as if I don’t know what I am talking about or if I’m wrong about things. That really impress me. Thank you Home Depot!!!
                        by
                          • Recommended
                          Great employees
                          Applied for credit card. Love the discount you offer to retired vets
                          by
                            • Recommended
                            Friendly Service
                            Highly recommend this store if you are in the surrounding area. Friendly service and always a associate ready to assist u with product knowledge
                            by
                              • Recommended
                              Very clean store
                              They always have everything I need
                              by
                                • Recommended
                                Customer Service
                                I had an amazing experience with Arieonna at customer service. She seems like she really loves her job, including the customers. She's always so kind and helpful when I visit the store and I really think she deserves a promotion or raise. It's rare to find someone like that to work for you, don't lose her !
                                by
                                  • Recommended
                                  None
                                  We got a hot water heater from Home Depot 10 years ago and it was a good one
                                  by
                                    • Recommended
                                    ALWAYS WELL STOCKED!
                                    APPRECIATE THGE MILITARY DISCOUNT!
                                    by
                                      • Recommended
                                      Great Pro Team!
                                      I’m a contractor working in the area and this is the best Pro Service in Columbus GA. This team helps AmeriClean save time and money with excellent service.
                                      by
                                        • Recommended
                                        Its a Hardware Store
                                        Its a hardware store like the rest.
                                        by
                                          • Recommended
                                          Excellent Experience
                                          One of the Best Shopping experiences I've ever experienced. Today I had the privilege to purchase a New Nail Gun the M18 FUEL 3-1/2 in. 18-Volt 30-Degree Lithium-Ion Brushless Cordless Framing Nailer T with Extended Capacity Mag and 2 batteries and a free charger for just purchasing the 2 battery kit. Most excellent experience in the Columbus Georgia Branch #0136. Happy Holidays and everyone be blessed!!!🇺🇸🇲🇽🇪🇸🌐🌏
                                          by
                                            • Recommended
                                            customer service
                                            Jalisa was the best cashier i’ve had in a long time!
                                            by
                                              Great store
                                              Staff are all nice and accomodating.
                                              by
                                                • Recommended
                                                Great Trip to the local HD - Columbus
                                                Each time I visit this store I am greeted immediately and when I leave I am thanked for visiting. When making returns, I rarely have to wait and the associates are courteous and helpful.
                                                by
                                                  • Recommended
                                                  Helpful associates
                                                  I needed help buying the right paint and the man in the paint department was able to direct me to the right kind of paint!
                                                  by
                                                    • Recommended
                                                    Mr. Loren Rackley
                                                    He saw my delima for some cabinets and he wasn't in the section and helped me to find what I needed till I was done shopping. Your cashiers India and Christina help and always greet the contractors when we come in.
                                                    by
                                                      • Recommended
                                                      Returns
                                                      Let’s be clear…. If I could give this a ZERO… I would! Nate at Customer Service isn’t very good at his job. He needs to work on his integrity as well as people skills. Apparently HD no longer accepts returns without your receipts for store credit. Also, He told me that the items were not in his system and that it’s not their product. I ask if he could check them all and he said they were all the same thing. They were clearly not because they were individually wrapped nuts bolts and washers. I said, “oh ok… thank you so much for the attitude!!” I went and bought what I needed then just the the heck of it I scanned 1 of the nuts from the bag full of nuts and bolts that I could not return. Low and behold Nate was wrong again… I talked to the manager about this and he said unfortunately the policy has changed… however according to the website it has not.
                                                      by
                                                        Not enough common stock items
                                                        not enough common stock items
                                                        by
                                                          • Recommended
                                                          The associates ROCK!
                                                          Went to appliances to purchase a washer and dryer, thinking it was going to be painful, was I ever wrong. Alvin made it quick and enjoyable. He was friendly and knowledgeable. He will be my go to anytime I have to go to that department.
                                                          by
                                                            • Recommended
                                                            Satisfied Customer
                                                            The customer service at this location is Excellent each time I visit. Keep up the good work!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 870 reviews

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