#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(706)321-5613
Tool & Truck Rental(706)321-5602
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2891 Sowega Dr
Columbus, GA 31909
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Customer Store Reviews

  • 4.6 out of 870 reviews
93%Of Customers
Recommend This Store
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Showing 1-30 of 870 reviews
We went to Home Depot for a lawn mower and we were in and out in 20 minutes. Easy to find, well m...
We went to Home Depot for a lawn mower and we were in and out in 20 minutes. Easy to find, well marked found what we wanted and with salesperson help was on our way within minutes. Ali the cashier also made the trip quick in & out at checkout. No wait and I didnt have to scan anything. Great customer service.Well Done...
by
  • Verified Purchase
  • Recommended
I have called this store on numerous occasions and no one ever answers the phone. I called the h...
I have called this store on numerous occasions and no one ever answers the phone. I called the home office to complain about this and I was told to hold and the man never came back. He put the phone down on the counter and I waited over 30 minutes listening to employees laugh and talk. I screamed 'hello' into the phone several times and no one picked up. I finally used a whistle and the ladies that had been laughing and talking stopped talking and then the phone was hung up. The man was supposed to get me a phone number of a manager of the store in Columbus so I could call to ask a question about a purchase. I bought a $299 Dewalt battery powered chain saw. When I opened the box to charge the battery, there was no battery. I guess Home Depot doesn't believe in Customer Service. I will NEVER go back in the Columbus store.
by
  • Verified Purchase
Home Depot in Columbus, Ga. is my " Go To " place for home improvements ideas and building materi...
Home Depot in Columbus, Ga. is my " Go To " place for home improvements ideas and building materials. Home Depot is a Do-It- Yourself friendly store.
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  • Verified Purchase
  • Recommended
Very rude customer service cut my lumber too short when I gave them the measurements
Very rude customer service cut my lumber too short when I gave them the measurements
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  • Verified Purchase
Purchased 12 Ecosmart 100w LED Daylight 13 year bulbs at 12:39 on 06/02/21. Got home and installe...
Purchased 12 Ecosmart 100w LED Daylight 13 year bulbs at 12:39 on 06/02/21. Got home and installed them that at 3:10. At 3:21, 4 of the bulbs were flickering. Extremely cheap bulbs. Will return ALL of them tomorrow.
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  • Verified Purchase
Thanks for having a working key machine. I could not have been better attended or more pleased by...
Thanks for having a working key machine. I could not have been better attended or more pleased by the HD employees. You have a great new team of attendants and service providers.
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  • Verified Purchase
  • Recommended
a very nice store .it was clean great staff products and prices.
a very nice store .it was clean great staff products and prices.
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  • Verified Purchase
  • Recommended
Check out was courteous and helpful with a great personality Recommend military discount for all ...
Check out was courteous and helpful with a great personality Recommend military discount for all items and not just a few
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  • Verified Purchase
  • Recommended
Always a great experience! Very courteous and professional staff. Military friendly community.
Always a great experience! Very courteous and professional staff. Military friendly community.
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  • Verified Purchase
  • Recommended
Mike (MLK) was so helpful, professional and kind. He seemed very knowledgeable and willing to help!
Mike (MLK) was so helpful, professional and kind. He seemed very knowledgeable and willing to help!
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  • Verified Purchase
  • Recommended
Behr paint is the best! This is the only location in Columbus where you can get it.
Behr paint is the best! This is the only location in Columbus where you can get it.
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  • Verified Purchase
  • Recommended
I bleed orange and love my Home Depot the best selections great pricing and great customer servic...
I bleed orange and love my Home Depot the best selections great pricing and great customer service and always willing to give helpful information to get your work done right the 1st time. Where Doers Go To Get It Right every time. ( That's My Hometown The Home Depot )
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  • Verified Purchase
  • Recommended
Home Depot is well stocked. They normally have just what I need.
Home Depot is well stocked. They normally have just what I need.
by
  • Verified Purchase
  • Recommended
Always friendly and willing to help.
Always friendly and willing to help.
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  • Verified Purchase
  • Recommended
The service was great.
The service was great.
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  • Verified Purchase
  • Recommended
This store is really awesome. The staff is super helpful always smiling and happy to answer any q...
This store is really awesome. The staff is super helpful always smiling and happy to answer any questions you may have. I love The Home Depot in Columbus GA. I shop there any chance I get.
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  • Verified Purchase
  • Recommended
The store is a little small, however I did find the items I was looking for - Swiffer Wet Jet and...
The store is a little small, however I did find the items I was looking for - Swiffer Wet Jet and cleaning liquid.
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  • Verified Purchase
  • Recommended
The store employees are not properly trained. On 3 separate trips in the store, 3-separate employ...
The store employees are not properly trained. On 3 separate trips in the store, 3-separate employees gave me bad information. The employees do not know HD rules, policy, or products. I bet if I asked them where I could get a good tattoo, or where my wife could get hair extensions, they would know that answer - anything related to home improvement - forget it. Go elsewhere
by
    The forklift operator in the plumbing section was very skilled, friendly, and helpful. She retri...
    The forklift operator in the plumbing section was very skilled, friendly, and helpful. She retrieved two 50-gal water heaters from the top shelf!
    by
    • Verified Purchase
    • Recommended
    I went to the lawn and garden section seeking the best items for my lawn. I was approached by a s...
    I went to the lawn and garden section seeking the best items for my lawn. I was approached by a staff who greeted me and asked if I needed help. The staff was very helpful and I was pleased with my purchase. My lawn is looking great. My neighbours admire how green my lawn looks. Thanks for the help from a home depot knowledgeable staff.
    by
    • Verified Purchase
    • Recommended
    My Home Depot in Columbus, GA, has the best customer service of any home/hardware/garden store ar...
    My Home Depot in Columbus, GA, has the best customer service of any home/hardware/garden store around. The employees are always helpful and patient in assisting me. Their courteous and positive actions make this store my "Go-To" store for all my home and garden needs.
    by
    • Verified Purchase
    • Recommended
    90% of the associates walked right past me without offering help. One associate walked right past...
    90% of the associates walked right past me without offering help. One associate walked right past me and asked the couple behind me if they needed help - didn't even look at me - and the couple said no. The only customer service I received was at the register with the cashier.
    by
    • Verified Purchase
    Service beyond any I've had in years. Help from beginning to end. Very friendly associates.
    Service beyond any I've had in years. Help from beginning to end. Very friendly associates.
    by
    • Verified Purchase
    • Recommended
    Cashier - Morgan was Very Polite and Professional in assisting me with my refund to exchange the ...
    Cashier - Morgan was Very Polite and Professional in assisting me with my refund to exchange the size of the Vinyl Blinds I purchased...I didn't have the box for one of the items....but was kindly given a store credit. Thanks Morgan....
    by
    • Verified Purchase
    • Recommended
    great store for building but can be better for holiday seasons such as nice tvs like the pass an...
    great store for building but can be better for holiday seasons such as nice tvs like the pass and more reasonable prices on christmas .....items.electronics is a plus. cheaper prices on sodas peanuts and candy, not very many times y see people eating or drinking in home depot but always see people sweating moving building materials. just facts.
    by
    • Verified Purchase
    • Recommended
    People are nice and very helpful. Great place to shop. If they do not have what i need. They will...
    People are nice and very helpful. Great place to shop. If they do not have what i need. They will know where i can find it.
    by
    • Verified Purchase
    • Recommended
    Store is well organized and clean. You easily find what you are looking for, and if you cannot f...
    Store is well organized and clean. You easily find what you are looking for, and if you cannot find it yourself, they provide you the help you need. Good prices and large selection of items for your home renovations. Staff is friendly and courteous. Always a pleasant experience.
    by
    • Verified Purchase
    • Recommended
    I've never heard of anyone ever winning the Sweestakes. I would like to see a list of past winner...
    I've never heard of anyone ever winning the Sweestakes. I would like to see a list of past winners! I will continue to shop here!
    by
    • Verified Purchase
    • Recommended
    Store was not very busy when I was in. All seemed clean and enough stock.
    Store was not very busy when I was in. All seemed clean and enough stock.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Clean store with friendly staff
    Clean store with friendly staff
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 870 reviews

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