#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(901)384-3202
Tool & Truck Rental(901)384-3204
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8010 Giacosa Pl
Memphis, TN 38133
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Customer Store Reviews

  • 4.6 out of 419 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (419)
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Showing 1-30 of 419 reviews
Good dual valve
I got this to replace an old leaking valve that is under my kitchen sink. It fit perfectly and no leaks.
by
    • Recommended
    Love this place
    Love the compact feel of the store. It is always clean and neat and well stocked.
    by
      Very Friendly
      Shorten this tI had a remarkable experience with a management team that exceeded my expectations in customer service. They greeted me warmly, showed genuine interest in helping, and addressed all my inquiries patiently. What impressed me most was their proactive approach in anticipating my needs and providing solutions. Their dedication to customer satisfaction was evident in every interaction, making me feel valued and cared for. Overall, their positive attitudes, willingness to help, and commitment to going the extra mile left me highly satisfied and impressed. I highly recommend their services for their knowledge and customer-oriented approach.
      by
        • Recommended
        Waited 20 mins to get blinds cut.
        Went in for blinds, asked an associate to help me cut them. That particular associate didn’t know how to cut the blinds. They paged someone to help. I waited 20 mins on someone to come. No one showed up.
        by
          Great Customer Service!
          Jayah and Mr Anthony went above and beyond to unload and return landscape edger stones quickly, efficiently, with great positive attitudes and smiles on their faces. Both looked you in the eye and communicated clearly and kindly!
          by
            • Recommended
            Great features (Bladeless Ceramic Heater)
            The Bladeless Ceramic Heater is ideal for heating a large room.. There's no fear or worry that it would ignite a fire. I'm very pleased with the reasonable pricing and mobility.
            by
              • Recommended
              Very disappointed in Home Depot
              We went into Home Depot to buy a washing machine, and a few other items. There was no one to help us in the area for the washing machines, so we ended up just purchasing it online while we stood there. When we got our other items and went to the cash register, we had to check ourselves out. Then when our washing machine was delivered, the delivery guys left with our old washing machine and the base that we were going to use under the new washing machine. They gave us a credit, but it’s not enough to cover a purchase for a new base
              by
                Great deal on dishwasher
                I bought a new dishwasher on November 26. I experienced great customer service. A salesman (Ron?) greeted me and was very knowledgeable about the product. I will shop at this Home Depot again.
                by
                  • Recommended
                  Good product line especially Rigid
                  Brought a brushless Rigid reciprocating saw for free with a purchase of a two battery plus charger kit. The saw is a beast !
                  by
                    • Recommended
                    GREAT EXPERIENCE
                    I am so impressed with the employees at this store, especially Mr. Chuck. He was on point and ready to lend a helping hand. He went above and beyond. I can tell he loves his job and he loves people. He will not stop until you have what you are looking for.
                    by
                      • Recommended
                      Great
                      The store is filled with helpful and friendly employees. It is clean and organized and if you have a concern or need they are quick to help you find a solution.
                      by
                        • Recommended
                        Great staff
                        The staff is very helpful and knowledgeable.
                        by
                          • Recommended
                          GREAT STAFF MAKE GREAT STORES
                          This Home Depot has A Staff that goes All the way in order to meet the needs of the customer and they do it with a smile
                          by
                            • Recommended
                            ZERO customer service
                            This store refuses to answer the phone, but when they do they will hang up on you. The customer service team does not care about their customers. Would give ZERO stars if possible.
                            by
                              WE LOVE MS. BETTY!!!
                              Ms. Betty was exceptionally helpful/friendly and took care of us after we had to find her. Besides getting the blinds we were looking for and having them cut fast and efficiently, Ms. Betty was the best part of our shopping experience.
                              by
                                • Recommended
                                The Best Customer Service at HomeDepot I have ever received!
                                If Ms. Kia is on shift, rest assured, she pays attention to everything and makes it her mission for one to have a pleasant experience during her shift!
                                by
                                  • Recommended
                                  Amazing staff
                                  Initially went to Lowe’s. Awful, rude, unprofessional service. Drove to Home Depot. Was immediately helped with kind, knowledgeable, and professional staff!!! Home Depot gained a life long customer! Highly recommend!!!!!!
                                  by
                                    • Recommended
                                    Better than the Competitor
                                    I recently visited a competitor of Home Depot because I was in a rush and it was closer to my home. The experience was horrible. At Home Depot, I always have multiple employees to offer help (without being asked to do so); this was not so at the nameless competitive store. The pricing is far better than the competition’s and I am always greeted with a smile or a friendly “hello.” Visiting the other store gave me a greater appreciation for Home Depot, their array of options, and the welcoming, helpful nature or its employees.
                                    by
                                      • Recommended
                                      Great staffs
                                      Every time I go to this Home Depot I get greeted at the door and when I'm walking around the employees no matter where I'm in the store they ask if they can help me find what I'm looking for.
                                      by
                                        • Recommended
                                        Rustoleum spray paint
                                        I bought this Rustoleum spray paint in the Driftwood color to match my gutter color and it matched perfectly. It went on easily and and I had no issues with it running. It dried quickly and left a good coverage. Will buy again if I ever need it.
                                        by
                                          • Recommended
                                          Amazing customer service
                                          Both employees that I interacted with today were amazing. The paint counter gentleman was amazing and professional, and Yolanda at self checkout was an absolute joy.!!!
                                          by
                                            Great service!
                                            I’ve had two old water heaters replaced. Both finished within two days after service request. Fast and responsive. Thank you!
                                            by
                                              • Recommended
                                              Great customer service
                                              Thank you Amari and Shavaska at customer service desk along with Kevin with red hair and Nick from tool department on showing initiative and showing me you really care about customer service. I will definitely be back to purchase materials for future projects.
                                              by
                                                • Recommended
                                                Wonderful customer service!!
                                                I stopped going to Home Depot about a year ago because of poor customer service but I had a gift card so I went today. Wow! What a change! The customer service at this store is outstanding!! This store is not convenient to my house but worth the drive! Try them out!
                                                by
                                                  • Recommended
                                                  Hunt for good flooring
                                                  We bought laminate flooring and it is good quality. Great customer service
                                                  by
                                                    • Recommended
                                                    Helpful young employee
                                                    Always liked Home Depot and its products. However, the staff assistant to customers is lacking in every department. Hope this gets better and more attention and people are trained to interact with customers.
                                                    by
                                                      • Recommended
                                                      Great experience
                                                      I love that they are open at 6 AM. I was able to get in and out quickly and Allie was a very friendly and helpful cashier.
                                                      by
                                                        • Recommended
                                                        Quick grab got lights
                                                        Nando, Alexandra & ajaya are superstars they are amazing
                                                        by
                                                          • Recommended
                                                          Inoperative Rental Equipment
                                                          I purchased insulation and rented a blower that did not work. After having to return the malfunctioning blower, we found out the blowers that worked were not stored on the floor. It was indeed frustrating and a waste of money and time.
                                                          by
                                                            Bad paint dept associate
                                                            Every time I shop here, I have an issue with the sales associate in the Paint Dept. She always has the worst attitude and a smart mouth. She said how am I going to argue with someone who has a degree with fine arts. Well maybe she needs to take that degree somewhere else. This is the third bad encounter I've had with her. It is also not the first time I leave a negative comment about her.
                                                            by
                                                              Showing 1-30 of 419 reviews

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