#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(901)384-3202
Tool & Truck Rental(901)384-3204
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8010 Giacosa Pl
Memphis, TN 38133
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Customer Store Reviews

  • 4.6 out of 419 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (419)
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Showing 1-30 of 419 reviews
The employees were so helpful. I was alone and I needed to get 2 bales of peat for my flower bed....
The employees were so helpful. I was alone and I needed to get 2 bales of peat for my flower bed. I found it and the young man couldn't leave the register. I got it in the buggy and I checked out. I backed my car up to the garden entrance and the young man put it the trunk for me. He called for someone to come and help me but we got the job done on our own. The store was clean and was easy to the find product I needed.
by
  • Verified Purchase
  • Recommended
Store provided outstanding service and customer service
Store provided outstanding service and customer service
by
  • Verified Purchase
  • Recommended
Shopped for a washer & dryer this past July 4th weekend sales,the sale reps were extremely helpfu...
Shopped for a washer & dryer this past July 4th weekend sales,the sale reps were extremely helpful, friendly, with quick and efficient service.
by
  • Verified Purchase
  • Recommended
Great store. Staff was very helpful.
Great store. Staff was very helpful.
by
  • Verified Purchase
  • Recommended
I am remodeling my house and use Behr paints. There paint section is always helpful, and does a g...
I am remodeling my house and use Behr paints. There paint section is always helpful, and does a great job making recommendations on products based on the job being done.
by
  • Verified Purchase
  • Recommended
The customer service department is awesome. They listen to you and then solve the problem.
The customer service department is awesome. They listen to you and then solve the problem.
by
  • Verified Purchase
  • Recommended
The store was clean and very organized.
The store was clean and very organized.
by
  • Verified Purchase
  • Recommended
Worse customer service on the Planet. I will never enter another Home Depot in my life time. Hate...
Worse customer service on the Planet. I will never enter another Home Depot in my life time. Hateful and Rude employs.
by
  • Verified Purchase
2 found this review helpful
Clean, neat, well stocked. Most employees are very helpful.
Clean, neat, well stocked. Most employees are very helpful.
by
  • Verified Purchase
  • Recommended
The customer service was excellent. The store was very clean and we'll stocked. All of the employ...
The customer service was excellent. The store was very clean and we'll stocked. All of the employees that I came in contact with, was very knowledgeable and willing to assist.I Love shopping at Home Depot. It is my home away from home.Home Depot is the ONLY home improvement store that deserve my business. They make it a point, to treat the customer right. Keep up the great work!!
by
  • Verified Purchase
  • Recommended
We were surprised that we found assistance as quickly as we did. Home Depot has upped their game...
We were surprised that we found assistance as quickly as we did. Home Depot has upped their game in that department. We were looking for a hard to locate item and the store rep helped us find exactly what we wanted efficiently and pleasantly. We were in and out in short order. Self checkout was easy and I liked the rack of "last minute" impulse items at the check out area.
by
  • Verified Purchase
  • Recommended
I recommend this store if you are interested in variety, courtesy and quality of product.
I recommend this store if you are interested in variety, courtesy and quality of product.
by
  • Verified Purchase
  • Recommended
Very unhelpful and unfriendly group of employees!
Very unhelpful and unfriendly group of employees!
by
  • Verified Purchase
1 found this review helpful
Today 3/30/2019 10:00:09 – I had to return two very heavy and oversize items. At the return cashi...
Today 3/30/2019 10:00:09 – I had to return two very heavy and oversize items. At the return cashier I requested a large cart for oversize items and help unloading them from car. The women at the return counter informed me that they have no heavy-duty carts upfront and that I would have to get one from the other end of the store. I informed them that I was a 100% disabled veteran and it would be helpful to have someone bring the cart and help me with the unloading of the items. At that moment, MO realized that this issue could turn ugly; Mo jumped in and without hesitation assisted me. Mo went to the other end of the store got the cart, brought it forward, helped with the unloading the two items from the car, brought the items into the store, and then completed the return process. Now that is the epitome of customer service. MO deserves an “Atta Person” for not only going the extra mile; importantly he did not question why I was a 100% disabled veteran (since I have no visible wounds, rather TBI). Thank-you MO!!!!!
by
  • Verified Purchase
  • Recommended
2 found this review helpful
This Home Depot has great associates, which are willing to go out of their way to help.
This Home Depot has great associates, which are willing to go out of their way to help.
by
  • Verified Purchase
  • Recommended
good
good
by
  • Verified Purchase
  • Recommended
THE ASSOCIATES AT THE PAINT DEPARTMENT ARE ALWAYS FRIENDLY.
THE ASSOCIATES AT THE PAINT DEPARTMENT ARE ALWAYS FRIENDLY.
by
  • Verified Purchase
  • Recommended
Employees were friendly, helpful and pleasant from the time we entered the store until we left. ...
Employees were friendly, helpful and pleasant from the time we entered the store until we left. I always find what i'm looking for at Home Depot.
by
  • Verified Purchase
  • Recommended
Great people
Great people
by
  • Verified Purchase
  • Recommended
Great store and people that know their area.
Great store and people that know their area.
by
  • Verified Purchase
  • Recommended
The store was clean and all the employees we encountered were extremely knowledgeable and helpful!
The store was clean and all the employees we encountered were extremely knowledgeable and helpful!
by
  • Verified Purchase
  • Recommended
1 - Great management team and employees. 2 - company as a whole needs dedicated staff to focus on...
1 - Great management team and employees. 2 - company as a whole needs dedicated staff to focus on warranty issues. Lot's of confusion there. 3. - company as a whole needs dedicated staff to focus on installer communications. I feel like I am having to argue with installers because communication between what store is telling me and what is being told to installer is not consistent.
by
  • Verified Purchase
  • Recommended
Friendly associates.
Friendly associates.
by
  • Verified Purchase
  • Recommended
The associate at the returns desk were friendly. The level of service during off-hours was less t...
The associate at the returns desk were friendly. The level of service during off-hours was less than expected.
by
  • Verified Purchase
  • Recommended
Friendly associates.
Friendly associates.
by
  • Verified Purchase
  • Recommended
#0704 is #1
#0704 is #1
by
  • Verified Purchase
  • Recommended
Excellent customer service. When we entered the store, we received a friendly greeting from Marku...
Excellent customer service. When we entered the store, we received a friendly greeting from Markus who was working at the customer service desk. It was very nice to feel welcomed! LaKisha in the paint department was very knowledgeable, friendly. It was refreshing to have someone so helpful. Our cashier Julie was extremely nice and thanked us for our business. It was nice to be thanked as we do have a choice on where to shop. It was even nicer that that thank you felt sincere. I would highly recommend this Home Depot!
by
  • Verified Purchase
  • Recommended
Friendly associates.
Friendly associates.
by
  • Verified Purchase
  • Recommended
The salesperson JXA2GSW went out of his way to assist me and answer question on my DIY project. H...
The salesperson JXA2GSW went out of his way to assist me and answer question on my DIY project. He showed me samples and let me decide which flooring would work best for my home. He also showed me the different (sound Off) padding that is used below the Laminate to lower the noise. He took his time and I did not feel rushed to make a quick decision. Not sure of his name and used the salesperson JXA2GSW from my receipt,
by
  • Verified Purchase
  • Recommended
Unable to find someone to help me.
Unable to find someone to help me.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 419 reviews

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