#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(636)922-7404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6190 Mid Rivers Mall Dr
Saint Peters, MO 63304
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Customer Store Reviews

  • 4.8 out of 458 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (458)
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Showing 1-30 of 458 reviews
We love this store
Everyone at this store is very helpful and friendly. We always get good service here. It is also well stocked and clean. Also Ruth at the pro counter is always helpful and pleasant
by
    • Recommended
    Great Personnel!
    Mary the manager, Austin in flooring and Woody are all excellent.
    by
      • Recommended
      So Glad HD is near
      I love this store. Everything I bought to remodel my whole house came from this store. The staff is so knowledgeable. Fascinated when I’m in one corner of the store and the employee can tell me exactly where I can find that particular screw or hook on the other side.
      by
        • Recommended
        Very accommodating!
        I was welcomed, directed to the product I was looking to purchase and assisted in building products by cutting panelling to fit my project. Saving a 2nd trip and borrowing or renting a truck. Thank you Home Depot. I don't usually write reviews. That's how over the top they were.
        by
          Love the store!
          It is close to my residence, very friendly employees, both my husband and I can almost always find what we need/want.
          by
            • Recommended
            Great Customer Service
            Kris was super helpful in helping us ensure we were getting the right product for the job. Thanks Kris for your time and expertise
            by
              • Recommended
              Great store
              Lots of options for my projects.
              by
                • Recommended
                Excellent Customer Service
                I bought a complete Kitchen from the Cottleville Home Depot and could not be more happy with the professionalism from the kiitchen planning by Shannon, appliance help by Jerry and customer service by Jennifer, Lisa and Fran. The kitchen is awesome. Thanks HD Cottleville.
                by
                  • Recommended
                  Customer Service from Shay was excellent
                  I purchased special buy that was supposed to offer free delivery. But the delivery would not come up on the site. Shay worked very hard to make it right and find a compromise that worked. She showed she cared and wanted to make it right for me, the customer. Thx
                  by
                    Water heater
                    The installation of the water heater was done quick, professionally and clean - the installer was friendly and polite
                    by
                      • Recommended
                      The staff was incredibly helpful in helping me locate, purchase and load my 100# lawnmower. My th...
                      The staff was incredibly helpful in helping me locate, purchase and load my 100# lawnmower. My thanks.
                      by
                      • Verified Purchase
                      • Recommended
                      they usually have what I need, in and out very quick, clean and friendly
                      they usually have what I need, in and out very quick, clean and friendly
                      by
                      • Verified Purchase
                      • Recommended
                      I enjoy going to this Home Depot location probably more than any other I’ve been to. The staff th...
                      I enjoy going to this Home Depot location probably more than any other I’ve been to. The staff there are very friendly,knowledgeable and helpful. When I’m in the store looking for certain items and I’m not sure where to find them there is always someone around willing to help and if you have any questions they have answers. Fran at the customer service desk is awesome! She has helped me out on numerous occasions. They always tell me “Thanks for shopping at the Home Depot and come back and see us soon”
                      by
                      • Verified Purchase
                      • Recommended
                      If you need anything in outdoors or the bar b que grill section, see the Manger Ron. He is awesom...
                      If you need anything in outdoors or the bar b que grill section, see the Manger Ron. He is awesome!!!! A chill and blunt dude with soooooo much knowledge and compassion!!!!! He's hands down the reason that I would return!!!
                      by
                      • Verified Purchase
                      • Recommended
                      We had a good experience purchasing a new refrigerator. The department supervisor Michelle was v...
                      We had a good experience purchasing a new refrigerator. The department supervisor Michelle was very helpful and friendly and most importantly knowledgeable about the refrigerators and helped us with our decision making. We appreciate her patience with us and we asked her numerous questions. We bought the wrong size by our mistake, but she quickly helped us fix that the next day by cancelling the first order and getting a new order processed.
                      by
                      • Verified Purchase
                      • Recommended
                      The story was clean . Products were easy to find . The associate was very friendly and professian...
                      The story was clean . Products were easy to find . The associate was very friendly and professianaly help us
                      by
                      • Verified Purchase
                      • Recommended
                      The employees were friendly and knowledgeable. We were on a time constraint and they went out of...
                      The employees were friendly and knowledgeable. We were on a time constraint and they went out of their way to help us find alternatives to make sure we got what we needed when we needed it.
                      by
                      • Verified Purchase
                      • Recommended
                      In this store, most of the employees are eager to help; in addition the manger of this store, spe...
                      In this store, most of the employees are eager to help; in addition the manger of this store, specifically, on the appliance department eager to help the customer to resolve issues, including returns. I have had a great experience shopping and returning items in this store.
                      by
                      • Verified Purchase
                      • Recommended
                      Great assistance with a kitchen remodel!
                      Great assistance with a kitchen remodel!
                      by
                      • Verified Purchase
                      • Recommended
                      Well stocked, clean store with Friendly/helpful associates!
                      Well stocked, clean store with Friendly/helpful associates!
                      by
                      • Verified Purchase
                      • Recommended
                      This store has been a great place to go when I get in over my head on home projects, which is qui...
                      This store has been a great place to go when I get in over my head on home projects, which is quite often. The staff is always friendly and helpful and the store layout is easy to understand. Employees never seem to mind the endless questions and time they have to spend on a customer. Exceptional service!
                      by
                      • Verified Purchase
                      • Recommended
                      Just had wonderful experience with this store, staff is friendly and very helpful.
                      Just had wonderful experience with this store, staff is friendly and very helpful.
                      by
                      • Verified Purchase
                      • Recommended
                      Clean store and friendly people working, I have had good experiences at this store.
                      Clean store and friendly people working, I have had good experiences at this store.
                      by
                      • Verified Purchase
                      • Recommended
                      This store seems to be stocked better than the St. Peters store
                      This store seems to be stocked better than the St. Peters store
                      by
                      • Verified Purchase
                      • Recommended
                      David Rubin is a hard working and above and beyond associate, he worked to get us the best deal o...
                      David Rubin is a hard working and above and beyond associate, he worked to get us the best deal on our carpet install and made the process effortless. He worked for us and got us the best deal possible. We will always return to Home Depot and seek David Rubin for any flooring needs.
                      by
                      • Verified Purchase
                      • Recommended
                      I’ve had success and failures at this location. I’ve made large purchases in appliances and floor...
                      I’ve had success and failures at this location. I’ve made large purchases in appliances and flooring. The associates were nice but some of HD policies were not. For example, for a refrigerator they forced me to purchase a metal braided hose. I insisted I did not need it. Associate says they will not make the delivery without out you can return it. When delivery men arrived he said I can’t install this hose. Yes I knew that. I brought my sales invoice and you would have thought I was returning thousands of dollars of merchandise. This hose was $17.28. I purchase with my HD card I put that in the register to credit my card. Then asks me for my ID!!!! I’m already aggravated by the time it’s taking. I said I can’t find my ID this is ridiculous for a $17 hose that I never wanted to buy. An older man overheard me saying we never force you to buy anything. Then finally another woman who I’ve seen in the past helped me and said you are correct they force associates to sell the parts for deliveries. BAD POLICY!!!!! I found my ID then ironically I had a separate transaction for an item I purchased on my debit card. I put my card in signed it and done no ID asked. I’m thinking why did I have to go through all of this BS on a HD card purchase and nothing for my debit card. Hmmm. Yea I’ll probably still shop there it’s convenient for me although now I will think twice on making large purchases through HD.
                      by
                      • Verified Purchase
                      • Recommended
                      Shout out to the cashier Janice! She went above for me today!
                      Shout out to the cashier Janice! She went above for me today!
                      by
                      • Verified Purchase
                      • Recommended
                      I'm in this store daily. All of the staff is helpful....when I need help. I don't usually requ...
                      I'm in this store daily. All of the staff is helpful....when I need help. I don't usually require help unless it's electric or plumbing....then there is always someone to help me. That is why I go here. Store is always clean and I know where everything is.
                      by
                      • Verified Purchase
                      • Recommended
                      I did not shop the cottleville #30022 it was in Blue Springs Mo.
                      I did not shop the cottleville #30022 it was in Blue Springs Mo.
                      by
                      • Verified Purchase
                      The employees are very friendly and willing to help. The individuals at the customer service des...
                      The employees are very friendly and willing to help. The individuals at the customer service desk have gone out of their way to meet my needs on several occasions when they did not have to.
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 458 reviews

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