#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(716)679-2402
Tool & Truck Rental(716)679-2408
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3901 Vineyard Dr
Dunkirk, NY 14048
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Customer Store Reviews

  • 4.7 out of 318 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (318)
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Showing 1-30 of 318 reviews
Mitch in plumbing was such a big help. He new exactly what I needed to hook up my new portable ho...
Mitch in plumbing was such a big help. He new exactly what I needed to hook up my new portable hot water heater. He explained to me how to install it too. I usually ask for Dean but he was on lunch break. Please thank Mitch for me.
by
  • Verified Purchase
  • Recommended
As usual the store was neat and clean and the associates were friendly. Today Emma at the return...
As usual the store was neat and clean and the associates were friendly. Today Emma at the returns area checked me out and she was very friendly and efficient.
by
  • Verified Purchase
  • Recommended
customer service people helping and cashing out are available, knowledgeable, and pleasant.
customer service people helping and cashing out are available, knowledgeable, and pleasant.
by
  • Verified Purchase
  • Recommended
D catin great prices and sales, and super people.
D catin great prices and sales, and super people.
by
  • Verified Purchase
  • Recommended
Great store to shop for home improvement and home supplies.
Great store to shop for home improvement and home supplies.
by
  • Verified Purchase
  • Recommended
The store was clean, and organized. The staff were friendly. Sales person was knowledgeable about...
The store was clean, and organized. The staff were friendly. Sales person was knowledgeable about the products and showed us the options and quality of the kitchen appliances that we purchased. Sales person was Chris CXC1912. Great experience.
by
  • Verified Purchase
  • Recommended
associate very helpful. CXC1912 with placing appliance order.
associate very helpful. CXC1912 with placing appliance order.
by
  • Verified Purchase
  • Recommended
I & other Vets appreciate the parking for vet,s
I & other Vets appreciate the parking for vet,s
by
  • Verified Purchase
  • Recommended
Everyone is helpful, especially Savannah. We always search her out if we need help. She is very k...
Everyone is helpful, especially Savannah. We always search her out if we need help. She is very knowledgeable and only too willing to make shopping a great experience. She can see enjoys her job and it shows.
by
  • Verified Purchase
  • Recommended
The Dunkirk Home Depot is very clean with clear walking areas. Most employees assist customers ...
The Dunkirk Home Depot is very clean with clear walking areas. Most employees assist customers pretty well. The cashiers are very friendly and pleasant. I am glad we have this store in are area with such a wide variety of merchandise.
by
  • Verified Purchase
  • Recommended
This store was organized and Service excellent in ordering the LG VENTLESS 4.2 cubic feet dryer I...
This store was organized and Service excellent in ordering the LG VENTLESS 4.2 cubic feet dryer I’d researched for efficiency and cost saving ; although this item was not on floor display. By redeeming my Home Depot Mail offer for 18 months free financing on purchases of $499.00 or more I successfully purchased and had installed in just a few days this quality new appliance. Good experience overall.
by
    • Recommended
    The store was very nice I got there late but they stayed and help me do everything and we all got...
    The store was very nice I got there late but they stayed and help me do everything and we all got out on time . The people in the appliance section were very cordial
    by
    • Verified Purchase
    • Recommended
    Customer Service girl needs to be more courteous she was very rude but other employees were help...
    Customer Service girl needs to be more courteous she was very rude but other employees were helpful and courteous
    by
    • Verified Purchase
    • Recommended
    Store was clean, employees were very helpful and checkout was easy and fast
    Store was clean, employees were very helpful and checkout was easy and fast
    by
    • Verified Purchase
    • Recommended
    I think I've pretty much done this in my previous comments.
    I think I've pretty much done this in my previous comments.
    by
    • Verified Purchase
    • Recommended
    Very clean, friendly associates good variety of supplies on hand. If associate doesn't know what...
    Very clean, friendly associates good variety of supplies on hand. If associate doesn't know what the item is they ask you to describe it so they can help you find it.
    by
    • Verified Purchase
    • Recommended
    There is no need for me to write a review here because it's almost all bad and it would never be ...
    There is no need for me to write a review here because it's almost all bad and it would never be posted for others to see and this is a week later that I'm still super mad
    by
    • Verified Purchase
    This Home Depot has consistently been our source and assistant for home improvement projects and ...
    This Home Depot has consistently been our source and assistant for home improvement projects and appliance replacement.
    by
    • Verified Purchase
    • Recommended
    I go to Home Depot several times a month for one thing or another. the staff are always friendly...
    I go to Home Depot several times a month for one thing or another. the staff are always friendly and helpful. Because I am a woman the men think it's great that I shop for DIY products, i.e. lumber, electrical, tools. They seem proud of me and that I come into the store to look for different ideas and ask questions.
    by
    • Verified Purchase
    • Recommended
    I have already written to the local store - as well as the corporate office in Atlanta, GA to let...
    I have already written to the local store - as well as the corporate office in Atlanta, GA to let them know that I was pleased with the way (male) clerk DAN CURTIN handled my problem. You may check with them if you need further verification.
    by
    • Verified Purchase
    • Recommended
    Could you please tell young man Justin that he doesn’t need to stand at the register and mess wit...
    Could you please tell young man Justin that he doesn’t need to stand at the register and mess with his hair. Also could you please remind your associates that just because they have gloves on they need to change gloves after blowing there nose, and not at the paint desk really should be going in the bathroom so they can wash their hands and not be spreading germs.
    by
    • Verified Purchase
    • Recommended
    I had to purchase a washing machine at the time of Covid 19 pandemic, as mine quit working !! wor...
    I had to purchase a washing machine at the time of Covid 19 pandemic, as mine quit working !! worse timing ever for washer to break down! Called ahead of arriving at store , had assistance in Appliances waiting for me!! I prefer to actually see what i am buying... not just look at it on line. A big shout out for everyone at my local Home Depot.
    by
    • Verified Purchase
    • Recommended
    GOOD SREVICE
    GOOD SREVICE
    by
    • Verified Purchase
    • Recommended
    The man who helped me legitimately helped me clean out my car so we could fit HUGE stone slabs in...
    The man who helped me legitimately helped me clean out my car so we could fit HUGE stone slabs in it. They were heavy and he treated them like they were feathers. Best experience at a Home Depot ever.
    by
    • Verified Purchase
    • Recommended
    Most of the time it’s good. u need to get the right sale person to get good service
    Most of the time it’s good. u need to get the right sale person to get good service
    by
    • Verified Purchase
    • Recommended
    I always enjoy my visits the staff are usually very friendly and always greet. The older staff w...
    I always enjoy my visits the staff are usually very friendly and always greet. The older staff working the isles seem very knowledgeable and know where things are, younger staff are still learning but they never hesitate to ask another employee. I cant honestly complain too much considering i go there 5 days out of the week.
    by
    • Verified Purchase
    • Recommended
    Great employees, excellent product selection, highly competitive prices, and everything you need ...
    Great employees, excellent product selection, highly competitive prices, and everything you need in one place.
    by
    • Verified Purchase
    • Recommended
    I wish to thank Danna at the Dunkirk Home Depot store. She was fantastic. Danna truly went above ...
    I wish to thank Danna at the Dunkirk Home Depot store. She was fantastic. Danna truly went above and beyond recently when the store showed inventory in the computer but it wasn't actually in-stock. She followed up with our office and wanted to make sure we received the items we were looking for. She continued by making sure the back order items came in on-time and then contacted us when they did arrive. It was refreshing, as we arrived to pick the items up at the store Danna even had them waiting at the register for us. Truthfully we thought she was a manager in how she took the lead in making sure we were satisfied. Found out later she was not. Hopefully the store managers can see the potential in this employee. Thanks again!!
    by
    • Verified Purchase
    • Recommended
    This store has great Associates that are always helpful to help me find what I need
    This store has great Associates that are always helpful to help me find what I need
    by
    • Verified Purchase
    • Recommended
    We love taking our son to the kids crafts each mont . Clean store with friendly and helpful worke...
    We love taking our son to the kids crafts each mont . Clean store with friendly and helpful workers.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 318 reviews

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