#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(509)532-7405
Tool & Truck Rental(509)532-7406
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5617 E Sprague Ave
Spokane Valley, WA 99212
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Customer Store Reviews

  • 4.6 out of 579 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (579)
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Showing 1-30 of 579 reviews
Employees always helpful, 9.5 out 10 times we always find what we need. No reason to go from sto...
Employees always helpful, 9.5 out 10 times we always find what we need. No reason to go from store to store to check prices, great prices and sales.
by
  • Verified Purchase
  • Recommended
Always extremely helpful and friendly staff.
Always extremely helpful and friendly staff.
by
  • Verified Purchase
  • Recommended
Best store in Spokane!
Best store in Spokane!
by
  • Verified Purchase
  • Recommended
The employees are very helpful
The employees are very helpful
by
  • Verified Purchase
  • Recommended
The customer service manager, Michael, was very helpful. He understood my frustration, the limit...
The customer service manager, Michael, was very helpful. He understood my frustration, the limitations of store policy, and confirmed that he could offer me a discount on an in-store product that would allow me to have the parts I needed on a discontinued product. This was especially appreciated, since I had only purchased this product 9 days earlier, so to NOT have been able to get the parts needed would have caused additional expense and repairs in removing the product which had already been installed in my home.
by
  • Verified Purchase
  • Recommended
I am in middle of having some contractor work done but so far, I regret coming to this store.
I am in middle of having some contractor work done but so far, I regret coming to this store.
by
  • Verified Purchase
1 found this review helpful
Michael, Department Supervisor, professional, knowledgeable, attentive and as a side note happy a...
Michael, Department Supervisor, professional, knowledgeable, attentive and as a side note happy and funny! Best Home Depot employee I’ve ever met and I have shopped Home Depot for years!
by
    • Recommended
    Staff is friendly and helpful.
    Staff is friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    My shopping experience was a hit.
    My shopping experience was a hit.
    by
    • Verified Purchase
    • Recommended
    The best service I have had in years took place on 12/31/19! I will begin my new year's projects...
    The best service I have had in years took place on 12/31/19! I will begin my new year's projects shopping exclusively at this Home Depot. Could not have asked for any better assistance and customer service.
    by
    • Verified Purchase
    • Recommended
    I ordered a washer-dryer combo along with all of the attachments, installation, and removal of my...
    I ordered a washer-dryer combo along with all of the attachments, installation, and removal of my older appliance. Along with the protection plan, this was a $1472 order. When I got home I called the store with a concern that the unit should be vented to the left. A customer service specialist assured me that the unit could be vented left or right by removing one of the knockouts on the side of the dryer, When the unit was delivered today, the knockout had not been removed and the men who were to do the installation said they were not allowed to punch out the knockout and possibly damage the unit. They left the machine without completing the installation. It took me 3 hours to chip away at the knockouts with a hammer and screwdriver. I should get the combo installed tomorrow.
    by
    • Verified Purchase
    1 found this review helpful
    Great selection and awesome staff!
    Great selection and awesome staff!
    by
    • Verified Purchase
    • Recommended
    The store was clean and the store employees are very helpful.
    The store was clean and the store employees are very helpful.
    by
    • Verified Purchase
    Friendly staff, willing to help with your needs.
    Friendly staff, willing to help with your needs.
    by
    • Verified Purchase
    • Recommended
    THE STORE IS ALWAYS CLEAN AND THE COSTUMER SERVICE IS ALWAYS FRIENDLY
    THE STORE IS ALWAYS CLEAN AND THE COSTUMER SERVICE IS ALWAYS FRIENDLY
    by
    • Verified Purchase
    • Recommended
    Great Store, Great Staff!!!
    Great Store, Great Staff!!!
    by
    • Verified Purchase
    • Recommended
    So many happy employees going above and beyond to help me on Black Friday!
    So many happy employees going above and beyond to help me on Black Friday!
    by
    • Verified Purchase
    • Recommended
    Had great friendly customer service at check out with Mr. M.W.N. listened to complaint and respo...
    Had great friendly customer service at check out with Mr. M.W.N. listened to complaint and responded with genuine concern. In the end took action by offering a discounted rate on product and giving us a credit a check out. Great experience!!
    by
    • Verified Purchase
    • Recommended
    Smashing deals baby yeah!!!! Greatest hardware store ever!
    Smashing deals baby yeah!!!! Greatest hardware store ever!
    by
    • Verified Purchase
    • Recommended
    Keep up the good work yall, I know I can count on y'all for my questions and needs
    Keep up the good work yall, I know I can count on y'all for my questions and needs
    by
    • Verified Purchase
    • Recommended
    I love when the employees are informative for my shopping needs.
    I love when the employees are informative for my shopping needs.
    by
    • Verified Purchase
    • Recommended
    I tried to buy carpet. My order got lost and no one could fix the issue. Finally, James helped me...
    I tried to buy carpet. My order got lost and no one could fix the issue. Finally, James helped me resolve the problem, 3 weeks later. Everyone kept blaming their “system”.
    by
    • Verified Purchase
    1 found this review helpful
    The sales associates were helpful and friendly. They were courteous and eager to help me. That ...
    The sales associates were helpful and friendly. They were courteous and eager to help me. That is true customer service.
    by
    • Verified Purchase
    • Recommended
    This is the best staff of any Home Depot I’ve been in. They always ask to help no matter what dep...
    This is the best staff of any Home Depot I’ve been in. They always ask to help no matter what department I’m in. The employees are long term and it also has the best Milwaukee tool shopping of any store I’ve seen.
    by
    • Verified Purchase
    • Recommended
    Entire store neat clean and well organized including the rest rooms. All employees always ready...
    Entire store neat clean and well organized including the rest rooms. All employees always ready to assist
    by
    • Verified Purchase
    • Recommended
    This store from the management to every employee are super helpful and very knowledgeable! The st...
    This store from the management to every employee are super helpful and very knowledgeable! The store is extremely well stocked and things are easy to locate. All employees are very aware of location of products and go out of there way to help! I have found them willing to take time to explain the products and provide useful tips on using the products or how to best complete a project. The store is very clean and super well organized. They have installed a fantastic return area that allows customers to make easy returns in a very fast manner! They are #1 in customer support!
    by
    • Verified Purchase
    • Recommended
    Lots of choices in your products. Friendly Staff always looking to help customers.
    Lots of choices in your products. Friendly Staff always looking to help customers.
    by
    • Verified Purchase
    • Recommended
    Best Milwaukee selection in town!
    Best Milwaukee selection in town!
    by
    • Verified Purchase
    • Recommended
    Anthony from plumbing is my hero. I was having trouble getting the faucet off the kitchen sink a...
    Anthony from plumbing is my hero. I was having trouble getting the faucet off the kitchen sink and he and the tool rental department got that faucet off no problem. What wonderful people to help me out. It's not part of their services.
    by
    • Verified Purchase
    • Recommended
    Military friendly store. You don't have to sign up or sign your name. Angelia the cashier is ve...
    Military friendly store. You don't have to sign up or sign your name. Angelia the cashier is very friendly. The plumbing department is supposed to have to plumber helpers but one had called in sick, mmmh Friday the first. But the lonely helper had it under control and everyone was patient.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 579 reviews

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