Reviews for Elko #3320

I bought a $1398.00 tool box and some tools from the Elko store. when I first ask the younger kid at the pro desk was like really bothered and put out! that I asked him to get out from the other tool boxes so I could look at it. Finally after 15 mins him and another co worker got it out. I looked at and thought about for about 20 mins. This is a lot of money to spend. So I came back to the pro desk. I asked the kid at the pro desk if they had any of those in stock in boxes because it was snowing and I had to drive over 230 miles to get home in the snow. Didn’t want one that was unboxed. He was really put out that I asked that, he said there’s that one. So I asked could you look please. He said oh my computer isn’t working. He was too busy talking to his female co worker. The kid that helped him move the tool box out so I could look at it helped me, I asked him if they had any in stock still in the box and I told him way. He said let me look. He found 3 in the back. I said ok I’ll take it. But I will have to check out at the pro desk. Back to lazy kid! All of a sudden his computer was working now! I asked if they could wrap it in plastic so it didn’t get wet! Oh my gosh!! He was put out again and pawned it off on the other kid and then I asked if they could haul it out with the forklift and put it on my trailer. After checking out with it wrapped in plastic sitting there, it took 50 mins for it to get out to my trailer. Mr personality wasn’t to happy to help. The other kid was awesome. I will use Home Depot but I will be dealing with a manager if this happens again!

I purchased a Milwaukee Framing Nailer just to get home all excited and it was a return with half the packaging missing and writing and sharpie scribble all over it. Disgusted. If I wanted a used too I would have went to a garage sale.

When I went to the paint counter to get help from Cyn, she was SO helpful and kind. I appreciate her help so much that I purposefully wait until she’s working to get paint. I appreciate how she makes me feel like more than just an employee. She is doing a fantastic job and it SO appreciated!

Issac was an amazing cashier in the garden and helped me with everything and was really kind

Helped us make all the correct decisions

Amazing customer service

As I walked through the store, I noticed clearance items scattered throughout. Everyone loves a good clearance item. Find a low-trafficked section of the store and put them all there. An all-clearance aisle. It should be placed near an area you would like to see more sales from though. Prices are still too high to be able to really afford a whole lot and putting your foot down on price gouging will certainly give everyone a little break. I do want to thank Toni in paint and Lyle at the garden center register for a great shopping experience today.

Anthony T. Was very professional and helpful I appreciate the time he took and explaining the difference of tools that would fit my needs

Had several people help with cabinets

Always a good experience

I was meeting extra help checking out since I left my card in my car and there were some people that were In a rush behind me. The cashier took care of me and took care of the other people. I ended up coming back into the store and checking out super fast and everyone was happy and I really appreciate the kind and friendly nature I was treated in a interesting situation

I just wanted to compliment the employees at the Elko, Nv. Home Depot. They were all very nice and helpful. Big shout out to Mary our cashier and the very nice young lady that helped my husband find an item that was out of her department. I also want to give a BIG thanks to the two different customers that helped my husband with 2 heavy toilets we bought. One of them helped load onto the cart in the store and the other fella stopped his truck, got out and helped him load them into our vehicle. Truly grateful to both of them, thank you!!!

They cashiers are amazing! Would love to come again!

I wish I had got the name of the young man who helped me. He loaded pellets for me in my car. I apologized for the dog hair in the back of the car and he shared "not to worry, He had a pet Pyrenees and he knew about dog hair. He was so helpful.

KAITLYN AND MARIANNA ARE THE STARS FOR HOMEDEPOT. THE WORLD HAS NEVER SEEN SUCH KINDNESS SINCE THEN.

Just want to thank the employees at Home Depot. Everyone was so kind and helpful. We had a pipe burst under our foundation and flooded our bedroom literally the day after Christmas. We were overwhelmed knowing it was just Christmas and now came more headaches and remodeling. But everyone who helped us was so compassionate and made the situation seem more positive. Thank you!

Everytime i am in the store I am always greeted, helped and headed in the right direction when needed. I have never had a bad experience with the Elko team.

The workers in the appliance department are awesome! Very friendly and knowledgeable about products.

Went to 7 different depts looking for items and did not run into one single Home Depot employee with an orange vest that could direct me to the items location or answer my question. Very poorly under-staffed for a Saturday morning!

This store has not been a good place to visit. However it has improved 100% in the last year. Even the employees are happier and shared that they loved working there.

Like our Elko Home Depot, shop there all the time. Unfortunately, they just don't know what they are doing at the paint desk. Has been a long time since they had anyone there with a clue. Because they do not know how to help they do not want to help. They told me to go to ACE so I guess I will.

For the most part, all of the store representative in the Elko Nevada store have good customer service skill and are willing to do their best to provide customer satisfaction and/or find a representative better suited to answering questions. The only draw back with the Elko store is that it needs to be expanded like your larger store locations allowing customers to have more variety.

Julie Hansen did a GREAT JOB helping me with appliances. The store manager, Kaylab did an outstanding helping me with pricing info

The concrete worked great as expected

There's always a nice supply of seasonal items and plenty of workers to help you find obscure items.

Majority of the employees are extremely nice and helpful. Always seem to be one that is the opposite but can’t blame the store over one bad employee. The cashier Aviere was fantastic and super helpful with my 3 lumber carts full and one push cart full.

I went into Home Depot to see about buying a washer and dryer. The was an associate there named Kelly. She greeted us and helped us with choosing the right kind of washer and dryer. We went home and thought about it and came back to buy. She was very nice and helpful. Also, there was another associate named Tiffany whom was helping too at the end of transaction too!!

Bought blocks and was happy

Every employee that I interacted with was very helpful time and courtesy

There can always be complications in todays retail, but if you think you'e not getting good service at this Home Depot, try any of the Salt Lake City locations for real 'service with a snarl'.