#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(314)830-7402
Tool & Truck Rental(314)830-7408
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13915 New Halls Ferry Rd
Florissant, MO 63033
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Customer Store Reviews

  • 4.6 out of 544 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (544)
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Showing 1-30 of 544 reviews
The LawnCare Experts
Windred helped us choose an electric mower for our new house. He was knowledgeable & able to help us compare between brands. We also inherited crabgrass with the house, so He helped us find lawncare items & items to protect again pests as well. Some of the items that we needed were on sale, so that was even more of a plus. Thanks Winfeed for all of your help today
by
    • Recommended
    ERRIS
    I am always happy with the selection and service at this THD (that implies great management to me!), but Erris my cashier really made my last visit one of the best! His great attitude is still making me smile a week later.
    by
      • Recommended
      GREAT PRODUCT
      GREAT PRODUCTS FOR SECTION OF PRODUCT NEED FOR REPAIRS OR NEW ITEMS FOR NEW JOBS
      by
        • Recommended
        Great customer service when I was inquiring about exterior doors.
        I had all my questions answered when I was inquiring about purchasing double exterior doors.
        by
          • Recommended
          Great sale on Mulch!
          Great sale on Mulch!!
          by
            • Recommended
            True Professionals
            I had the the pleasure of working with Kayla in the wndows and doors department she found a solution to my problem with confidence, good cheer and sound product knowledge.
            by
              • Recommended
              Some Home Depot employees actually are worth something! Shocking, Huh?
              Phyllis the cashier and Derek in painting made driving on ice in 10 degree weather, not so bad. Love these 2!
              by
                Home Depot Store and Employee Review
                We purchased a Frigidaire basic dishwasher at the Florissant Home Depot Store at Lindbergh and New Halls Ferry road. We are extremely happy with this quiet, yet efficient dishwasher. Our dishes, etc. especially our glasses, came out sparkling clean and dry. We are extremely happy with our new dishwasher.
                by
                  A great experience!!!
                  I have been at this store 3 times in the last 2 weeks and each time anyone I asked for help was able to assist me and get me to the correct aisle without fail. On my most recent visit I had a special request and had to see the manager, Anthony, and he was able to assist me and went above and beyond my expectations. Anthony and his employees are the reason I will continue to shop here and recommend his store to others.
                  by
                    1 found this review helpful
                    Very pleased
                    I went to the store to buy a storm door for my house, and your representative name Kayla was very helpful very patient and very nice to work with
                    by
                      • Recommended
                      1 found this review helpful
                      Bath remodeling
                      Todd in tile is awesome. So helpful Sam an KC at checkout and loading friendly and helpful.
                      by
                        GREAT SERVICE
                        THE PRODUCT WAS FINE AND I WAS IN AN OUT IN A TIMELY MATTER
                        by
                          Great store
                          Any time I have visited this store I have received great customer service from the employees. I highly recommend it.
                          by
                            • Recommended
                            Helpful, friendly staff. Rohl who works in major appliances is very knowledgeable and went the extra mile to advise me without pressuring or rushing me.
                            I purchased a LG side by side refrigerator, a smart wi-fi oven and a microwave.
                            by
                              • Recommended
                              1 found this review helpful
                              Salesperson
                              We were looking for a new dishwasher. We went directly to that department and was greeted by salesperson, Laquitta Saunders. She directed us to the dishwashers. We picked out the one we wanted and she proceeded to check us out. We had to change registers because of a problem. That was the only problem we had. Laquitta was super friendly and very helpful.
                              by
                                • Recommended
                                1 found this review helpful
                                Excellent knowledgeable staff at this location.
                                One of my favorite Home Depots. Stocked shelves, clean, with knowledgeable friendly associates.
                                by
                                  • Recommended
                                  Customer service
                                  The employee by the name Angel , was a great help, very kind and helpful thoughtful and generous to my search for the right product I needed. She didn’t get frustrated and pass me off to another worker. She even went as far as getting me a discount for being a great Customer.
                                  by
                                    • Recommended
                                    1 found this review helpful
                                    Customer Service
                                    Recently, I visited one of The Home Depot‘s competitors within minutes. I was able to determine that this company treated their employees with very little respect, the employees were simply not happy. The employees would not make Eye-To-Eye contact and seem to be irritated because I was asking questions. But whenever I walk into a Home Depot store, I’m greeted at the door with a smile, I ask for assistant I get a smile, even when my business is done money in the till I’m checking out, I get smile. Only way to make Home Depot better if they put one right next-door to my home!
                                    by
                                      • Recommended
                                      Wonder Employee at the Customer Service Desk
                                      I had a pick up which turned out to be a pick up/return/reorder and was waited on by Arianna today. She was so super helpful. Wonderful to have such great customer service, especially these days! Great job Home Depo, Hire a few hundred more like her!
                                      by
                                        1 found this review helpful
                                        Rick went above and beyond to help us get our seed that had been lost or misplaced.
                                        Rick replaced the grass seed at his expense. Because it was no longer available at Home Depot. Thank you Rick for your help we really appreciate it.
                                        by
                                          • Recommended
                                          1 found this review helpful
                                          Super helpful employees
                                          Great customer service and helpful employees.
                                          by
                                            • Recommended
                                            Great shopping experience
                                            Sales associate L. Saunders was amazing. Thank you.
                                            by
                                              1 found this review helpful
                                              One stop shop
                                              Everything I need is always here and the customer service has always been top tier, I love it here.
                                              by
                                                • Recommended
                                                Poorly Managed
                                                Very poor customer service.
                                                by
                                                  Carts not available
                                                  Make sure carts are available
                                                  by
                                                    • Recommended
                                                    Kitchen Design
                                                    Ms.Nico, in Kitchen Design, is EXCELLENT, AWESOME AND AMAZING!!! Her customer service is second to none!!!!
                                                    by
                                                      • Recommended
                                                      1 found this review helpful
                                                      Better than before
                                                      It is really good to see the improvements that have been made here. The shelves are full and well stocked, not empty and scattered.
                                                      by
                                                        • Recommended
                                                        All My Appliances
                                                        I had to purchase all major appliances. Laquita was very thorough and made the experience very pleasant.
                                                        by
                                                          • Recommended
                                                          Friendly, helpful atmosphere
                                                          The items I went in for were in stock and appeared exactly as they had on the Home Depot web site.
                                                          by
                                                            • Recommended
                                                            My favorite Home Depot
                                                            My favortie store in North County. #3034 They even have the best hot dogs!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 544 reviews

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                                                              Sun: 7:00am - 8:00pm

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                                                              Tool & Truck Rental

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                                                              Pro Service Desk

                                                              (314)890-4402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm