#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(314)830-7402
Tool & Truck Rental(314)830-7408
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13915 New Halls Ferry Rd
Florissant, MO 63033
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Customer Store Reviews

  • 4.6 out of 544 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (544)
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Showing 1-30 of 544 reviews
Great service by Velma cashier check out!!
Great service by Velma cashier check out!!
by
    • Recommended
    Great customer service appliance dept.
    If you want some great customer service and need a washer and/or dryer go to the appliance dept and ask for James. He is very helpful and very nice. You cant miss him he is VERY TALL lol. And knows what he is talking about.
    by
      Welding Tools
      I would like if you all sold more welding tools. LIke high performance die grinders, welding wedges, tig tungsten holders, etc... It would be nice to get some of these items at Home Depot instead of having to go to a specialty stores.
      by
        Great part
        Anthony was awesome in assisting me with my product repair.
        by
          • Recommended
          1 found this review helpful
          Home Depot Review
          My Home Depot shopping was as always, a productive accomplishment.
          by
            • Recommended
            What a Change
            I have shopped at Home Depot for a number of years but not this location as it was simply not a good store. However, I can officially say that has changed. It was literally like daylight vs dark. The staff was friendly and helpful. The store looked clean and well stocked. Will definitely return to this Home Depot even though there is one a bit closer to my home. Great customer service is worth the extra miles.
            by
              • Recommended
              Recognition
              Anthony Cosme - Lumber Dept Head and Hunter - Lumber and Appliance Worker should be recognized for Exceptional Customer Service also Nise and Anthony - Asst Managers
              by
                • Recommended
                1 found this review helpful
                Great shopping experience.
                All employees went the extra mile. Cared about my project needs and took the time to locate merchandise.
                by
                  • Recommended
                  AMAZING CUSTOMER SERVICE
                  I went there on Tuesday afternoon and was looking to purchase latex gloves for work. I found an employee who said that they had a couple of cases that are marked down. He then got a ladder and got a case done for me. I asked him how much and he had to scan them. He scanned them and they weren't in the system. He then went to a female ASM and ask her about the price, he told her that I was purchasing them for a church. She said a church he said yes. She told him that Home Depot will donate the case of gloves for free. She said since there are no price in the system. I will be going to this Home Depot for all my work and home improvements needs thanks to the kind hearted ASM that made that donation.
                  by
                    • Recommended
                    1 found this review helpful
                    Best Home Depot Experience
                    I was immediately assisted by D.J a home depot Clerk/worker. And upon looking for the item I needed, he went the extra mile to check the website for the item code, the item wasn't hung on shelf display, he checked the stock supply and looked up in the overhead and it was there. Thanks D.J for going the extra mile :-)
                    by
                      • Recommended
                      1 found this review helpful
                      Excellent service
                      If you want a good shopping experience on your appliances go see Jessie in appliances.
                      by
                        • Recommended
                        1 found this review helpful
                        Cashier up-charged us by $80
                        We bought around $106 worth of products. Cashier rang us at $188, we asked for him to check and it went down to $160, still not right. The third try finally came out at the right price. He never once apologize, did not say thank you, and acted like we were inconveniencing him when he was the one that tried to take $80 more from us. If you go please pay extra attention.
                        by
                          1 found this review helpful
                          They are always nice and have smiles on there faces
                          by
                            • Recommended
                            Top notch customer service!
                            My experience at this location was nothing short of amazing. The staff was friendly, knowledgeable and extremely helpful. I will recommend my friends and family and I myself will definitely be back!
                            by
                              • Recommended
                              Great Service
                              Exceptional customer service!!
                              by
                                Unprofessional kids work the paint department
                                They were flirting and playing in others hair female had an attitude and if dude with the dreads start talking to her customers had to wait till they stop talking about what type of moisturizer they put in there hair
                                by
                                  Terrible contractor for Flooring
                                  Terrible communication, no follow up, no show, no call
                                  by
                                    1 found this review helpful
                                    Great service
                                    Friendly staff and helpful picking out the items.
                                    by
                                      • Recommended
                                      The paint department is excellent
                                      Just ask for Derek, he provides great customer service
                                      by
                                        • Recommended
                                        1 found this review helpful
                                        The Home for Me and My Church Family!
                                        It is always the place for my church family and me to go to for our personal home needs!!! I highly recommend this store!! Thanks Home Depot for staying in our community!
                                        by
                                          • Recommended
                                          Terrible customer service, goodluck finding help
                                          Terrible customer service, good luck finding help. They have attitude problems and either not wear a name badge or turn it backwards
                                          by
                                            Exchanges should be simple
                                            I bought a set of bubs that was the wrong wattage and I noticed that they had the right wattage at the same price so I expect the exchange should be easy but they had to refund my money I had to pick up the product and then I had to repurchase it again and They act like they couldn't do it at the return counter. But they did. It could have been easier.
                                            by
                                              Excellent Staff
                                              Purchased a washing machine today. The purchase was made pleasurable by the outstanding profession attention provided by the sales staff person. The attention I received as a customer was outstanding. She was engaging, professional, helpful and very, very positive in her ability to represent Home Depot. I cannot say enough about the sales staff person who I have the total pleasure of engaging with during this visit.
                                              by
                                                • Recommended
                                                1 found this review helpful
                                                complaint
                                                no parking in pickup and available employees and of course open garden when the store opens, It's summer
                                                by
                                                  • Recommended
                                                  Store was clean sales people friendly and good selection
                                                  Store was clean sales people friendly and good selection
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Employees were friendly and helpful throughout this experience. Suggestions were made, my floorin...
                                                  Employees were friendly and helpful throughout this experience. Suggestions were made, my flooring choice was in stock, and the entire process from start to finish was seamless. I actually enjoyed this purchase experience compared to past visits to home improvement stores.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Semog in the Lumber department and Adrianna assisting with self-checkout were both outstanding as...
                                                  Semog in the Lumber department and Adrianna assisting with self-checkout were both outstanding associates, very helpful!!!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  The service inside the store is OK, but phone calls do NOT get answered.
                                                  The service inside the store is OK, but phone calls do NOT get answered.
                                                  by
                                                  • Verified Purchase
                                                  I can't say that every visit that I've had at this store has been the best but my most recent was...
                                                  I can't say that every visit that I've had at this store has been the best but my most recent was hands down thee best experience I've ever had. Kim was very helpful, knowledgeable and personable. She educated our family on lawn care and bought children cookies. I wish ALL the employees could be like her!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Good check out services.
                                                  Good check out services.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Showing 1-30 of 544 reviews

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                                                  Sun: 7:00am - 8:00pm

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                                                  Tool & Truck Rental

                                                  (314)890-4408

                                                  Pro Service Desk

                                                  (314)890-4402

                                                  Mon-Sat: 6:00am - 10:00pm

                                                  Sun: 7:00am - 8:00pm