Reviews for Florissant #3034

Home Depot Florissant, Mo have a very helpful staff. I do not have to look to far fir an item. There seems to be a friendly willingness to help

A department head (manager) named Dave always goes above and beyond to help me when I come to his store. His customer service skills are impeccable and he is very personable and friendly. I recommend the store to all of my family and friends. Thank you day for always making my shopping experience pleasant.

Laquita Sanders is really helpful and knowable about the appliances she sells she is only I recommended and I been shopping there since the store open

MS LAQUITTA SAUNDERS was a very top sales person she help us with our sales

i had a pleasant shopping trip

I would definitely recommend this store! The associate DJ, provided excellent customer service! He went above and beyond to ensure I understood all of my options and had everything I needed. The store was clean and had plenty of options to choose from.

I have repeatedly requested that you clean up the front of your store, as well as the parking lots. Both need your attention. The Florissant community deserves better.

This store needs additional help. It seemed like I had to go through too much drama to simply come in and make a purchase. I knew what I wanted, however, to get someone who actually wanted to 'be bothered' with me was a struggle. Finally, with much drama ... the general manager arrived, and I completed my purchase within about 10 minutes. Although I gave a fair or two-star rating, from what I've noticed with other stores, similar situations seem to be a the norm. sigh ... It's very tiresome and disappointing ... at best.

The flooring department lied to me about various issue. When I heard the third lie I decided to cancel my order. It took two hours to process a refund and they still could not get it correct. When I called the manager at 9:15 in the morning , he told me he would look into my issue and get back to me. At 1:20 I call back to try to get my issue resolved. I would not recommend this location. During my two hour wait, I observed three cashier letting the phone go un answered when they were doing nothing.

Dave and Makayla provided us one of the best customer service experiences we have had. Those two went above and beyond and treated us with the utmost dignity and respect. Thank you Dave! Thank you Makayla!

I Love my hometown HD just wish they offered the whole rigid line in store.

I would highly recommend shopping there. But, not until it is cleaned up! It has always been a great store. Not happy!

The gift cards I needed were right in front of the checkouts. Very convenient.

Worse store in the area. You will be better served going to handy man hardware. Might cost a little more but at least they will take care of you instead of standing around getting paid to talk with one another. ( "The employees").

Love shopping at Home Depot, they have everything I need for projects around the house and yard.

I can tell you guys are striving hard to improve customer service!!! IT IS NOTICEABLE!! For over 20 years I would avoid coming to this store along with one on old Hallsferry! But, the employees that assisted me today, especially PAUL and a few others(I hate I didn’t get their names) plus the conversation with I had with Denzel makes me look forward to shopping here in the future instead of going way out of my to shop at another store. Keep up the good work!!

EBONY IN APPLANCES HAS EXCELLENT CUSTOMER SERVICE we nominate her to help other associates do a great job.

Gwendolyn is amazing!!!!!

The staff were really helpful when I didn't know what kind of drill bit I needed. Plus the cashier was really nice to talk to.

Aside from the cashier on duty, there is no available staff at the garden section.

If you’re a totally and completely DIY person and do not need ANY assistance, then I would definitely recommend this store. Otherwise asking and waiting for some assistance you’re completely all by yourself. I’ve been in this store well over ten times and have yet ONE person ask me if I needed help. Also asking for help is like no help at all. Employees have walked pass me and looks at me while I’m searching for something and never say anything. Not even speak. It’s only the self checkout employees that are willing to assist at the registers.

Carol and Shay are great always getting my online orders together! The employees are always friendly and helpful. YOu need to restock your lumber though.

The team members are not sure whats going on in the store and poor customer service and unhappy team members. Also lack of stock and team and managers do not care. Will not return to this location.

The store is always neat and the associates helpful, friendly and professional.

Gwendolyn is wonder!

Might be good idea to call ahead to see if they have what your looking for. Website said there was 10 items in stock for what I was looking for. At store, Zero (0) products available. Also saw several customers without masks or improperly wearing a mask. If we must all wear one, I know they are uncomfortable, but its only for our health and safety. Please be responsible!

I came and what I came to get I found. The staff are friendly with discussions of their various specialties assisting in various projects on which I was somewhat lost.

Excellent shopping experience

Had a great shopping day. All employees were very helpful

Thank you everyone at this store were very Professional and very friendly again thank you very much