#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(314)830-7402
Tool & Truck Rental(314)830-7408
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13915 New Halls Ferry Rd
Florissant, MO 63033
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Customer Store Reviews

  • 4.6 out of 544 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (544)
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Showing 1-30 of 544 reviews
Some employees need customer service retraining.
Some employees need customer service retraining.
by
  • Verified Purchase
STANDING IN LINE WAITING TO GO IN THE STORE IS OKAY IF IT GOES FAST. THE SUPPLIES I NEED WAS NOT ...
STANDING IN LINE WAITING TO GO IN THE STORE IS OKAY IF IT GOES FAST. THE SUPPLIES I NEED WAS NOT THERE ON THE SHELF. 2X4 ACRYLIC PRISMATIC-CLEAR WERE ALL BROKEN ON THE SHELF. THE BOXES WERE EMPTY NO MORE. HAD TO TRAVEL TO ANOTHER STORE OUT OF MY AREA. I LIKE TO SHOP IN MY COMMUNITY
by
  • Verified Purchase
Great customer service and supplies.
Great customer service and supplies.
by
  • Verified Purchase
  • Recommended
Overall, the best home depot in North County.
Overall, the best home depot in North County.
by
  • Verified Purchase
  • Recommended
I've always been pleased with the service received at this location. It has been my experience th...
I've always been pleased with the service received at this location. It has been my experience that the employees are very helpful. And, I am often pleased to find some household products with better prices (for the amount packaged) compared to local big box stores.
by
  • Verified Purchase
  • Recommended
Never leave the store empty handed and without a smile.
Never leave the store empty handed and without a smile.
by
  • Verified Purchase
  • Recommended
I find most of the employees friendly and knowledgeable. the cashier Bernita was very nice.
I find most of the employees friendly and knowledgeable. the cashier Bernita was very nice.
by
  • Verified Purchase
  • Recommended
Products and assistance are very nice at this store.
Products and assistance are very nice at this store.
by
  • Verified Purchase
  • Recommended
The store was clean it smelled clean. The employee were friendly especially the cashier.
The store was clean it smelled clean. The employee were friendly especially the cashier.
by
  • Verified Purchase
  • Recommended
The store was great
The store was great
by
  • Verified Purchase
  • Recommended
Friendly, caring staff, gave assistance when looking for products.
Friendly, caring staff, gave assistance when looking for products.
by
  • Verified Purchase
  • Recommended
Took forever just to get help, while 5 employees stood around cackling near the automatic checkou...
Took forever just to get help, while 5 employees stood around cackling near the automatic checkout. Not my first choice of HDs but it was the closest with what I needed in stock.
by
  • Verified Purchase
Has the best store manager I've ever met.
Has the best store manager I've ever met.
by
  • Verified Purchase
  • Recommended
This is my favorite HOME DEPOT, bar none. The staff is always friendly and eager to help, espec...
This is my favorite HOME DEPOT, bar none. The staff is always friendly and eager to help, especially my go-to girls, Georisha and Kirsten. The manager, Marco Garcia, sets a great example for his staff. Any boss can bark orders and go hide but Marco sets a great example for his staff. Hard-working, he seems to be everywhere yet is never too busy to stop and help customers with a smile. I thoroughly enjoy shopping here.
by
  • Verified Purchase
  • Recommended
I love Home Depot. This store inspires me to fix things and be creative. I personally prefer huma...
I love Home Depot. This store inspires me to fix things and be creative. I personally prefer human cashiers because machines are so impersonal.
by
  • Verified Purchase
  • Recommended
The better Home Depot’s in the area! Our personal favorite neighborhood hardware store. We walked...
The better Home Depot’s in the area! Our personal favorite neighborhood hardware store. We walked by the the sale washer and Laquitta was there with a smile and good solid product information. She didn’t have to convince us, the facts she had on the product sold it! We sat down and in less than a New York minute she had our credit cards #s pulled up with our availability ready. She was great. We really appreciate her sense of humor and positivity.
by
  • Verified Purchase
  • Recommended
Home Depot has some new people and they are friendly and professional. I hope it stays like that ...
Home Depot has some new people and they are friendly and professional. I hope it stays like that the older employees seem to take their job more serious.
by
  • Verified Purchase
  • Recommended
The store was clean and the employees were very helpful. Each store associate I spoke to was read...
The store was clean and the employees were very helpful. Each store associate I spoke to was ready and willing to help out with answering questions or directions to locate items!
by
  • Verified Purchase
  • Recommended
Great service!
Great service!
by
  • Verified Purchase
  • Recommended
Employees where helpful and did know where my particular items I was requesting where located. Tt...
Employees where helpful and did know where my particular items I was requesting where located. Tthe wood items I was looking for where limited to none and they need more selections in shelving besides wire.
by
  • Verified Purchase
  • Recommended
convenient location to where I lived at.
convenient location to where I lived at.
by
  • Verified Purchase
  • Recommended
Mr. Rick Hughes Millwork specialist was awesome
Mr. Rick Hughes Millwork specialist was awesome
by
  • Verified Purchase
  • Recommended
The overall store was clean and good lighting. The location is convenient and things are easy to ...
The overall store was clean and good lighting. The location is convenient and things are easy to find. And I do recommend this to to anyone. However, I gave a one star rating because of the customer service I received from a female employee there in the appliance department. She approached me and asked if she could help me find something and I said I hope so. I was looking for a hose connector for a compact washer. She directed me to the aisle that has the hoses, faucet adapter and so on. She handed me something that appeared to look like a female/male adapter for a faucet. I told her no that wasn’t it. So I explained to her again exactly what it was I needed, since she works in the appliance department I assumed she should be competent. She says “oh no we do not carry that item you’ll have to order that online”,and handed me a card. So I started looking for the part myself and as I began looking this lady leaned all over my back, I had to firmly say to her “back off me please, I am not going to steal anything from Home Depot.” She did back away, but she stayed there as if I was gonna steal something. I then told her that I was fine and that her assistance was no longer needed, and I appreciated her helping me. She then rubbed me on my shoulder and walks away. I was very uncomfortable by this lady’s actions as well as her attitude. I will return to the store to shop, simply because I had a bad experience with this one worker doesn’t me the whole store is that way.
by
  • Verified Purchase
  • Recommended
Great place to shop and Great customer service!
Great place to shop and Great customer service!
by
  • Verified Purchase
  • Recommended
This location is awesome. I can bring my furry companion with me but feel confident that I will b...
This location is awesome. I can bring my furry companion with me but feel confident that I will be getting the best advice I need to take care of my home. Found some gutter guards I can put up myself & not spend thousands of dollars with a company. Wow. We love this place !! Plus there is a great hot dog stand with delicious hot dogs, polish & hot tamales at the check out !!!
by
  • Verified Purchase
  • Recommended
The store was clean and the associates were very helpful. I was able to successfully complete a s...
The store was clean and the associates were very helpful. I was able to successfully complete a special order for an address plaque with the expert help of the knowledgeable staff.
by
    • Recommended
    The store display there product in a very easy to locate. Also very clean and polite staff.
    The store display there product in a very easy to locate. Also very clean and polite staff.
    by
    • Verified Purchase
    • Recommended
    I go there often and always find what I need and friendly help.
    I go there often and always find what I need and friendly help.
    by
    • Verified Purchase
    • Recommended
    the employess where so helpful and a young lady angelica went above and beyond
    the employess where so helpful and a young lady angelica went above and beyond
    by
    • Verified Purchase
    • Recommended
    Bill Anderson at the Pro Desk was Very Friendly and Helpful
    Bill Anderson at the Pro Desk was Very Friendly and Helpful
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 544 reviews

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