#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(479)648-7174
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5101 Phoenix Avenue
Fort Smith, AR 72903
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Customer Store Reviews

  • 4.7 out of 640 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (640)
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Showing 1-30 of 640 reviews
Great customer service!
Kaela, in the appliance department, helped us tonight to buy a refrigerator. She was super helpful, friendly and very knowledgeable. Our cashier, Ethan, was also very friendly. It was a great experience. In and out quickly but efficiently. Thanks!
by
    • Recommended
    Great help in the garden center from Melinda
    Timberline Top Soil is real dirt, not recycled bark chips! Thanks to Melinda for her expertise on all plants.
    by
      • Recommended
      Great Customer Service from Sara and Andrew
      I bought a new mower there this week and Sara and Andrew were extremely helpful.
      by
        Awesome Service
        Such great service from an employee named Wyatt. He went out of his way to get our large qty of tile down from overhead storage, wrapped it and also helped us with carpet and pad. He did a great job loading the pallet on our trailer too. The other employees were super nice and helpful in paint and tools! A+++ Clean store.
        by
          • Recommended
          Always have what I need at a great price
          Not once has Home Depot not had what I went there for! Have been a customer for years!
          by
            • Recommended
            Awesome Home Depot
            I’m extremely satisfied with the employees and all the help they give and how they go over and beyond especially Justin hare and carol B.
            by
              • Recommended
              Friendly helpful employees
              The Fort Smith Home Depot used to not have a very friendly staff and that kept us from wanting to visit very much but our most recent visit was a much better experience and we will be visiting more often.
              by
                • Recommended
                Best ProDesk experience
                Since the end of October we have been doing remodeling and adding a wraparound covered deck. This weekend the other place with blue logo didn’t have what we needed. We tried you again. Your Saturday team hit it out of the park. Catlin and Ethan help us pull $3000 worth of materials. It was an amazing shopping experience.
                by
                  • Recommended
                  SUPER CUSTOMER SERVICE
                  The sales associate was excellent in helping me choose, order, and set up delivery for a new dishwasher. There were a few bumps and delays due to her computer, but her customer service made up for that! She also helped me save some money.
                  by
                    • Recommended
                    Wish there was a second location.
                    So tired of this being the only local Home Depot. Inventory counts are all over the place (the app and in-store inventory will show counts but there's nothing to be found). Associates are less than helpful when it comes to needing assistance.
                    by
                      Appliance Sale
                      Home Depot will get you what you need and employees are eager to assist. Getting a new Washer Dryer was easy with free delivery, solid product warranty options, and competitive discounts.
                      by
                        • Recommended
                        Customer service
                        Hannah Stedman did a great job helping me with my purchase i was very satisfied
                        by
                          • Recommended
                          Exceptional service!!
                          Ann was so helpful, friendly and patient assisting me with ordering new appliances!! Experience couldn't have gone any smoother!!
                          by
                            • Recommended
                            Wonderful shopping trip @ stor #1404 Ft.Smith,Ar.
                            Looking for countertop and sink and WOW, were we pleasantly surprised! Home Depot had everything we needed!
                            by
                              • Recommended
                              Kitchen Planning
                              Can’t wait to see my new kitchen! Bob the planner is amazing to work with
                              by
                                • Recommended
                                Great
                                I bought a ryobi 40V battery powered trimmer. I was amazed with how easy it was to put together an the power tool was easy to operate..
                                by
                                  • Recommended
                                  Great store!!
                                  I always get friendly service at the Fort Smith store.
                                  by
                                    • Recommended
                                    Prices
                                    Bought multiple things, prices you can't beat, great quality, and will be back.
                                    by
                                      • Recommended
                                      Clean store and lots of stock
                                      We drive 45 mins to get to this store. They always have everything we need in stock and their employees go above and beyond to assist you while you’re shopping.
                                      by
                                        • Recommended
                                        Amazing customer service
                                        I was greeted at the front and a co-worker went out of her way to assist me. Later went to the kitchen design area and Bob went above and beyond assisting me. I was never pressured and he was extremely patient as I made my decisions.
                                        by
                                          • Recommended
                                          Super Service!
                                          The most recent visit to The Home Depot was great as far as customer service goes.
                                          by
                                            • Recommended
                                            Julianna and Peggy
                                            Thank you so much Julianna for going above and beyond to try and make my visit as easy and smooth as possible. Though there were several challenges before you that weren’t your fault because of your help I was able to order my washer and dryer over the phone with Peggy. Each of you ladies were amazing and made me want to continue shopping with Home Depot. They both deserve raises!!!!!
                                            by
                                              • Recommended
                                              Best customer service had in years and years
                                              Sheila stone sounds like a super hero but she is she really made my experience of buying washing machine she the reason I will return
                                              by
                                                • Recommended
                                                Awesome store, awesome employees
                                                I cant say enough about the service we received. The staff was knowledgeable and friendly and this store usually carries items that you can't find at the other big box stores.
                                                by
                                                  • Recommended
                                                  Fort Smith, AR
                                                  Miss Shiela is a very knowledgeable Home Depot rep. She knew exactly where everything was that we were looking for and even taught my wife and I about the Oops paints dept.
                                                  by
                                                    • Recommended
                                                    Storm Door
                                                    Looking forward to an easy DYI Install...
                                                    by
                                                      • Recommended
                                                      Countertops and doors
                                                      The Home Depot associates were amazing to in their knowledge and help during the buying process of countertops and storm doors.
                                                      by
                                                        • Recommended
                                                        Great customer service!
                                                        From Brad to Courtney to Ms Ann to George…. We have had great customer service every time with every order & issue! We love our Home Depot store!
                                                        by
                                                          • Recommended
                                                          great stock choices
                                                          by
                                                            • Recommended
                                                            Friendly and Knowledgeable Staff!
                                                            My husband and I just bought new quartz countertops and tile backsplash for our kitchen re-do and we couldn't be happier! Nice selection of quality materials made our experience easy also with the help of knowledgeable staff who answered all of our questions.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 640 reviews

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