#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(479)648-7174
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5101 Phoenix Avenue
Fort Smith, AR 72903
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Customer Store Reviews

  • 4.7 out of 640 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (640)
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Showing 1-30 of 640 reviews
Mike is the best example of customer service I have ever seen. Any problem we came across Mike wa...
Mike is the best example of customer service I have ever seen. Any problem we came across Mike was there to make it right. If the world had more Mikes we would be way better off. I can’t think him enough and look forward to many more dealings with him! Keep up the great work Mike!
by
  • Verified Purchase
  • Recommended
Employees are always helpful and go above and beyond if I need help. Rhe store is always well sto...
Employees are always helpful and go above and beyond if I need help. Rhe store is always well stocked and clean.
by
  • Verified Purchase
  • Recommended
The store is always clean. It's not always easy to find someone to help but in our last experien...
The store is always clean. It's not always easy to find someone to help but in our last experience, we had the pleasure to find a man by the name of Ronnie and OMG...the BEST!
by
  • Verified Purchase
  • Recommended
The Home Depot in Fort Smith is the best home improvement/lumber store in town. I don't know how ...
The Home Depot in Fort Smith is the best home improvement/lumber store in town. I don't know how they keep a lumber yard clean, but they do. The service is swift and professional yet friendly. They answer my questions without making me feel like a fool for my ignorance in home projects. I really appreciate that!
by
  • Verified Purchase
  • Recommended
Flooring department made it so easy to place my order on the phone. I appreciate not having to m...
Flooring department made it so easy to place my order on the phone. I appreciate not having to make an unnecessary trip back to the store during covid concerns. The employees have always friendly and helpful at this store.
by
  • Verified Purchase
  • Recommended
Store is generally well stocked, associates are very knowledgeable and helpful. My favorite big b...
Store is generally well stocked, associates are very knowledgeable and helpful. My favorite big box store!
by
  • Verified Purchase
  • Recommended
Super clean store. Friendly sales folks. They went out of their way to find the tool I was ther...
Super clean store. Friendly sales folks. They went out of their way to find the tool I was there for. Was on the top shelf, so they followed all safety measures to get the tool down. I will definately be back there again !
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  • Verified Purchase
  • Recommended
My favorite place to shop in Fort Smith!
My favorite place to shop in Fort Smith!
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  • Verified Purchase
  • Recommended
The Store is always clean and the Associates are always very helpful and friendly.
The Store is always clean and the Associates are always very helpful and friendly.
by
  • Verified Purchase
  • Recommended
Daniel in the kitchen appliances was great answering all my wife's questions and very helpful ty
Daniel in the kitchen appliances was great answering all my wife's questions and very helpful ty
by
  • Verified Purchase
  • Recommended
I started off in a Grumpy Shopper Mood, but Miss ASHLEY got brought the Sunshine back into my day...
I started off in a Grumpy Shopper Mood, but Miss ASHLEY got brought the Sunshine back into my day! Thanks, Miss Ashley!
by
  • Verified Purchase
  • Recommended
good product selection ... competitive pricing ... courteous friendly knowledgeable employees
good product selection ... competitive pricing ... courteous friendly knowledgeable employees
by
  • Verified Purchase
  • Recommended
Carole in plumbing was amazing!! She really cared about my issue and went above and beyond to hel...
Carole in plumbing was amazing!! She really cared about my issue and went above and beyond to help me!!
by
  • Verified Purchase
  • Recommended
Can usually find whatever I'm looking for and for decent price. Almost as good is free delivery c...
Can usually find whatever I'm looking for and for decent price. Almost as good is free delivery charges for most items in "online" catalog(Home Depot.com)--when picked up at this store.
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  • Verified Purchase
  • Recommended
Everyone was very knowledgeable and friendly great service
Everyone was very knowledgeable and friendly great service
by
  • Verified Purchase
  • Recommended
Carol in the plumbing department was wonderful! She knows her department very well!
Carol in the plumbing department was wonderful! She knows her department very well!
by
  • Verified Purchase
  • Recommended
I am disabled and considered high risk and more often than not cannot go to the actual store but ...
I am disabled and considered high risk and more often than not cannot go to the actual store but am forced to shop "on line". Home Depot has great selection, great prices, and the friendly folks at Home Depot can be trusted to have their customers best interests in mind when filling an on line order or resolving an issue over the phone. If there were more stars to give them I would give them the galaxy!
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  • Verified Purchase
  • Recommended
Very messy store. Not a single clear aisle. Half full carts of junk on every aisle. Not a single ...
Very messy store. Not a single clear aisle. Half full carts of junk on every aisle. Not a single empty lumber cart in the store, all had junk on them.
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  • Verified Purchase
1 found this review helpful
Great people with friendly attitudes helpful knowledge giving you their best!
Great people with friendly attitudes helpful knowledge giving you their best!
by
  • Verified Purchase
  • Recommended
Daniel is the person you want to have help you. He goes above and beyond to satisfy the customer
Daniel is the person you want to have help you. He goes above and beyond to satisfy the customer
by
  • Verified Purchase
  • Recommended
I had short wait to enter store due to virus mandate & happy about that & also store clean & orga...
I had short wait to enter store due to virus mandate & happy about that & also store clean & organized & employees very helpfull with finding items I needed I had very positive shopping experience & will go there again as needed
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  • Verified Purchase
  • Recommended
All associates are very helpful
All associates are very helpful
by
  • Verified Purchase
  • Recommended
The Fort Smith Home Depot is helpful, curtious and friendly. I enjoy my experiences shopping at ...
The Fort Smith Home Depot is helpful, curtious and friendly. I enjoy my experiences shopping at The Home Depot.
by
  • Verified Purchase
  • Recommended
The store was clean and I found what I wanted in short order, but did not have in stock what I wa...
The store was clean and I found what I wanted in short order, but did not have in stock what I wanted but employee was helpful in ordering what I needed and shipped to my home address which made it much easier for me not having to pay someone to haul it to my home...
by
  • Verified Purchase
  • Recommended
Shopping for a dishwasher was made easier by the help provided by Daniel Choate and Sheila. They ...
Shopping for a dishwasher was made easier by the help provided by Daniel Choate and Sheila. They were more than willing to answer our questions about the different brands.
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  • Verified Purchase
  • Recommended
Carol was very helpful when i went there...i always go to homedepot....
Carol was very helpful when i went there...i always go to homedepot....
by
  • Verified Purchase
  • Recommended
My daughter in law and I were there to buy several items, most of which were heavy. We asked for...
My daughter in law and I were there to buy several items, most of which were heavy. We asked for help 2 times and did not receive it. One employee asked why we couldn't get it off the shelf ourself. We had to lift cement board and cement bags ourselves. We also had to carry it out and load it on the back of a pickup ourselves. The checkout manager had to help us on 1 item and was not pleasant at all.
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  • Verified Purchase
Chaz was awesome!!
Chaz was awesome!!
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  • Verified Purchase
  • Recommended
DAVY WAS SO HELPFUL WITH OUR BLINDS PURCHASED AND OUR BATH TILES AND FLOORING. HE WAS VERY THORO...
DAVY WAS SO HELPFUL WITH OUR BLINDS PURCHASED AND OUR BATH TILES AND FLOORING. HE WAS VERY THOROUGH AND KNOWLEDGEABLE WITH HIS JOB. :) THANK YOU, DAVY!
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  • Verified Purchase
  • Recommended
The best thing about Home Depot is Darlene
The best thing about Home Depot is Darlene
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 640 reviews

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