Reviews for Fort Smith #1404

Great experince with Ann in countertops! She was able to provide me with estimates using my sketched out measurements, and even offered helpful suggestions.

I enjoy shopping at Home Depot and the associates are always helpful.

Everyone friendly and had everything I needed.

The veterans discount is no longer it seems. I have made my last trip to Home Depot

Had a really quick in an out kind of shopping list, tonight everyone was on their game for friendliness! Left feeling appreciated as a customer, even though I only got a small amount of stuff! Thanks Nancy for your help at self checkout! You were very kind and funny!

Our Associate in Cabinets went above our expectations after having an awful experience at a competitor box store.... we all know who I'm talking about ....

Great help from staff with Kitchen Remodel questions

I have never had a bad experience with this store. Everyone is generally friendly and willing to help - at least that has been my experience. Sheila in the appliance department is exceptionally helpful and took the time to answer any questions I had, and went out of her way to make special accommodations arranging a pickup on a different day than my purchase date. The store is always tidy and well organized, too.

I recently purchased a new oven from this store. I was approached by a store employee and asked if I needed assistance. I told her of my needs and I was immediately informed of the choices I had and the features available to me including delivery, installation, and warranty. I love shopping at this store!

YOUR CASHIER EMILEE WAS THE HIGHLIGHT OF MY VISIT TO YOUR STORE. SAID HELLO AS I CAME IN AND LISTENED TO ME WHEN I CHECKED OUT. WAS EFFICIENT FRIENDLY AND HAD A GREAT SMILE.

This store is the worst store I have been in. They have no intention on helping you or getting or keeping your business. Won’t be back

I hade a great shopping experience, Sabrina and Emily easily found what I needed, they were super helpful, friendly and we shared some laughs!

I BOUGHT THIS BEHR DYNASTY PAINT FOR ONE COAT. IT WAS AS IT WAS SUPPOSED TO BE. IT WAS ONE COAT PAINT. I'M VERY, VERY HAPPY 4 IT. HOME DEPOT IS ONLY STORE IN FORT SMITH, AK THAT SALEES THIS BRAND.

would not honor price matching as stated on website

Great store! Always helpful!

No need for any further comments I have expressed my frustrations many time already.

We tried to set up carpet installation and were prepared to purchase a full home install. The young man taking our information was half asleep and made sure we knew he was sleepy. We explained that we did not live in the area the home was located and would need to schedule a day off from work to meet the measuring crew. The day came for the measurements and they did not call, I looked at the ticket and he had entered most all of the information incorrectly. So it was a complete waste of time.

Had the best experience tonight with Dawn, Nicholas, and Nancy. If you’re lucky enough to have them help you- you’ll find anything and everything you need. They provided the BEST service!! Thank you!!

Bob in the door section was awesome we had a door we were shopping for and Bob nailed it! Its because of Bob that I will continue to shop here

The staff overall is amazing and attentive

Store was clean and the cashiers, workers, and manager was so friendly and very helpful. Made our trip so easy and enjoyable.. thanks Home Depot!!

So much selection and amazing employees make you feel right at hom.

the man who help me in shade and blind was very helpful his name was Andrew

This is a great store with excellent employees and good brands of products.

Davy Payson. my flooring.specialist NAILED IT! GREAT EXPERIENCE!

Team member Molly at the service desk was very professional and helpful during my recent trip. We had an issue with a customer service manager named Ronnie that when she asked for help was very dismissive towards her and seemed to pawn her off on someone else very shortly into the conversation before walking away. Other than this brief disappointing interaction the trip seem to go very well.

The folks at Home Depot are always more friendly and more helpful than Lowe’s.

On 05/06/2021, around 8 a.m. CST, the store associates guarded the entrance door to share that the store is experiencing system error, the store is close without further notice. Fortunately, Ethan, one of the associates, was willing to check the item availability that I'd like to purchase. Two hours later, around 10 a.m., the store was still close. Fortunately, Dan, one of the associates, was willing to help me with my purchase on my third trip around 1 p.m. when the store system was back-on

Outstanding customer service.

Sheila Stone was very friendly and helpful