Reviews for Freeport #1206

Bought several items as I am renovating my home. No reports as they have not been installed and I am living in a rental until completion of all is done.

This Home Depo location is a great place to shop. Unlike other locations I've been to I always find an associate to assist me when I need help. Check out is always a breeze too.

check out area need more people working there. Not letting people ( a lady) jump in front of line al because customer paying card. Worker should still ask people on line if anyone is paying in card. And asking the lady go wait on line. Not letting her cut in front of everyone.

The only reason I completed my transaction was because of the staff. Otherwise I would have left my potential purchases behind on the ridiculously long line of customers. Even though the only service available is self checkout, we still needed an employee to ring us up. You need an employee code to purchase items, such as shellac. Our pro perk coupon didn't work. Guess we'll try again next time. Very aggravating. However, the staff was very helpful on the floor.

This Home Depot is better than Hemstead Home Depot

HOME DEPOT needs to better organize this store. Similar items are often found in 2 or more locations. This wastes time and makes for a frustrating shopping experience. Staff members do try to help find items but even they can be confused about where to locate products.

Service and help from this store have improved tremendously.

I am usually hesitant going in store to find my items especially being met with cold treatment and couldn’t care less employees but this particular experience has changed that. I rarely spend time writing reviews but I’m compelled to give a shout out to the amazing staff at this particular location. Hope you guys keep up the excellent customer service when I briefly stopped by today for pick up. From the cashier to the pick-up customer service section, you guys have been so accommodating and helpful throughout! When I also needed to find something, the staff was very helpful and enthusiastic helping me find the items. This particular experience is hard to come by these days in stores so this is a breathe of fresh air to me. I wish I took all the names of the staff who helped me, customer service pickup section, cashier and near batteries aisle.

In both departments there were employees who were ready and able to help me find exactly what I wanted..

Blanca was one of the best employees in Freeport Home Depot. She spent her time to help me with a product I was specifically looking for. Made my shopping experience at ease knowing I had someone there to help me until I was satisfied. Her attitude was awesome and showed great professionalism. She even gotten her supervisor To help get the item that was on the top shelf within seconds. Loved her

great store in freeport, everyone is very helpful.

He was very helpful. Greeted us at check out and offered to help us to our car. Unloaded our material and packed neatly in our truck.

Thanks to Will in the paint dept for being so helpful. Thanks for being super patient with me as I went back and forth between colors and finishes. You were very helpful. Also, thanks for the stick of gum! :)

Been shopping here since it opened and was one of the first on Long Island to open. Always has what I need and is my go to for tools and supplies for business and home.

I was trying to check out a materials order for resale to a government contract that is tax exempt and will not reimburse tax paid out. Gave the valid tax id# to the employee, she shrugs, points to screen, shrugs again, and says doesn’t work. After explaining that it is a valid number, she shrugs again and gives me a blank stare. When I ask what can be done to correct the issue, she says I can go to the Pro Desk. I went to the Pro Desk, and that employee gave the same exact response. Same shrug, same blank stare. No attempt to look the number up or involve a manager, just pointing at the screen with glazed over eyes. $90k spent by my company so far this year on my Pro Xtra account and can’t get one person to lift a finger to correct an obvious problem with THEIR system after a half hour lost waiting in 2 lines. HD has been going downhill for a while now, but man it’s really taken a dramatic turn for the worse lately.

Home depot corporate went above and beyond to care for their employees. Sad some employees (even in management Nelly) dont appreciate customers. Veterans in specific. It would of took 2 seconds to add my military discount. To bad yoi didnt take the time. I did! Will never go back to this WOKE! LOCATION.

Shut out to Mr. Fritz, he was friendly and very helpful.

Mary helped me get financing. Thank you Mary and Stephen at the cash register 00001 sale number 1206 and number 40814 they were great

What great service by Darren in carpet and Kailini cashier we left the store so pleased

Maggie, our saleswoman for a new washing machine, helped us pick what was right for us with no pressure. She was knowledgeable of the the products too!

In the past 40+years I had to have shopped in every home depot in the chain the Freeport store Has been the best by far And I'm someone who would know cause home depot has been my Disneyland for about as long

Every time I shop at Freeport Home Depot, I get what I need. I went online to see if my item was available in the store. The online app showed me how many, the price, the aisle and bay location. When I went down the aisle to locate my item, I found it without any help. Super easy.

We walked into the store not knowing what to choose for our floors and Sonia from tiling helped us she was to attentive so patient and helped us find the Perfect tiles. In addition to finding savings!! I can’t say enough about her

EVERY YEAR I LOOK FORWARD TO HALLOWEEN BECAUSE HOME DEPOT OFFERS SO MANY INCREDIBLE ANIMATRONICS/ITEMS WITH A GREAT RETURN POLICY

EVERYONE IN THIS STORE HAS A SMILE AND ARE VERY NICE HELPFUL PEOPLE

The employees make shopping at Home Depot like shopping at a small local hardware store!

I purchased flooring and wall tile at the Freeport Home Depot Location today and was very happy with service they provided me.

I have never had such an amazing experience with every staff member at any Home Depot. These employees (especially Daniel, Christina and Larry), are so friendly and helpful and truly go out of their way to help the customer!!

Donna at the Freeport location is the person to see if you need help ordering lumber, shingles etc. Such a pleasure.

We have been shopping at HD for over 25 years and this Freeport store is a hot mess. The shelves are messy, items are in incorrect bins, the employees are never helpful. The check out is a complete mess and there was almost a fight today because none of the shoppers knew where to go to pay. The staff had 3 lines going and it was confusing even to the staff. Never ever again will we go to this HD Levittown and Copiague are so much better