#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(516)377-3412
Tool & Truck Rental(516)377-3417
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
160 E Sunrise Hwy
Freeport, NY 11520
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 578 reviews
87%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (578)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 578 reviews
Amazing help
Donna at the Freeport location is the person to see if you need help ordering lumber, shingles etc. Such a pleasure.
by
    • Recommended
    The worst HD in Nassau County
    We have been shopping at HD for over 25 years and this Freeport store is a hot mess. The shelves are messy, items are in incorrect bins, the employees are never helpful. The check out is a complete mess and there was almost a fight today because none of the shoppers knew where to go to pay. The staff had 3 lines going and it was confusing even to the staff. Never ever again will we go to this HD Levittown and Copiague are so much better
    by
      lack of employee knowledge
      store is not very clean and unorganized
      by
        Spplies
        I bought 2 Adirondack chairs.
        by
          • Recommended
          Change of Attitudes
          I have been shopping at this location for a couple of decades. The employees have began to greet and assist lately. Asking if help is need, locating employees to help in specific departments and just nice. We need this type of interaction at this time. Thank you Home Depot Freeport.
          by
            • Recommended
            Excellent Employees.
            Very pleased with Home Depot workers - they are always very helpful.
            by
              • Recommended
              Customer service
              I find the employees at the Freeport store to be more helpful and courteous than the other Home Depots that are located closer to me.
              by
                • Recommended
                Great Experience!
                I went to Home Depot in Freeport and the associates were more helpful than average.
                by
                  • Recommended
                  Very Helpful Flooring Specialist
                  Darren Friedman the floor specialist at this particular HD went above and beyond to help me with things and services I needed such as many blind cuttings. He was also very personable. Thanks!
                  by
                    • Recommended
                    GREAT CUSTOMER SERVICE
                    I HAD AN ISSUE WITH MY RETURN AND IT WAS RESOLVED EXPEDIANTELY
                    by
                      • Recommended
                      Great Flooring Employees
                      I recently visited the Freeport Home Depot in search of carpeting. I had a wonderful experience thanks to Maryann C an employee of the flooring department. She helped me with selecting the most cost effective flooring, and helped with cutting all of the different cuts of carpet needed. She then proceeded to ring me up so I wouldn't have to trek it to the front and wait online. Amazing customer service on her behalf!
                      by
                        • Recommended
                        The employees are super helpful.
                        I interacted with four different employees and they all were super friendly and extra helpful.
                        by
                          • Recommended
                          Employee assistance
                          Very satisfied! Always get approached by an employee and they provide assistance if I need it. Always well-stocked and get the product I need. Highly Recommend this store!
                          by
                            • Recommended
                            Elmont Homedepot
                            This transitioned was at the Elmont store, not the Freeport store.
                            by
                              Always a pleasure....
                              I always find what I need (usually more) and there is always there willing to help with my crazy questions.
                              by
                                Great employee assistance
                                I want to recognize the extraordinarily excellent assistance I received from Eric. He is part of the electrical department, but he helped in the insect control area and did not give up until he found for me the exact product I was looking for. You have a great employee in Eric!
                                by
                                  • Recommended
                                  Not enough rental vehicles
                                  This Home Depot seems to underestimate the amount of shoppers that frequent the store. While the store is for the most part consistently neat and organized they rarely have enough trucks or vans available for rental. The supply is not meeting the demand. Please try to improve that experience. I have been there when multiple customers are looking to rent a truck or van and it is either not available or needing service. This aspect really turns me away. Thank you.
                                  by
                                    • Recommended
                                    excellent customer service
                                    The associates on the floor were very helpful and knowledgeable
                                    by
                                      Smiling All The Way Out The Store.
                                      I brought a vanity 36". It was well built (Wyndham Collection). And it looks great in my bathroom.
                                      by
                                        • Recommended
                                        Helpful staff
                                        The staff in the carpet dept was very helpful. Audrey in checkout was exceptional
                                        by
                                          Had all i needed
                                          building a dock, and pretreated wood is always in stock and accessible.
                                          by
                                            • Recommended
                                            Why bother
                                            Many of the associates are not very helpful or friendly. I recently asked an associate for help finding a product only to have him disappear. When I caught up with the associate 15 mini later I was told " we have the product I can't find it" and he walked away
                                            by
                                              I recommend any contractors or homeowners to come to the store Freeport Home Depot because there’...
                                              I recommend any contractors or homeowners to come to the store Freeport Home Depot because there’s more cozy and the personal they are really helpful makes you feel like home thank you and have a great day
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Useless workers, will not help.
                                              Useless workers, will not help.
                                              by
                                              • Verified Purchase
                                              Very helpful sales associates
                                              Very helpful sales associates
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Excellent customer service, friendly staff willing to help.
                                              Excellent customer service, friendly staff willing to help.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              overall I have no complaints about the store some My experience is usually okay and I find what ...
                                              overall I have no complaints about the store some My experience is usually okay and I find what I am looking fore
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              THIS STORE GOT BETTER THAN IT WAS YEARS AGO THATS FOR SURE., FRIENDLY STAFF AND MORE ORGANIZED, E...
                                              THIS STORE GOT BETTER THAN IT WAS YEARS AGO THATS FOR SURE., FRIENDLY STAFF AND MORE ORGANIZED, EASIER TO FIND STUFF
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Joshua Dubose makes a difference at Freeport Home Depot The World needs him and needs to meet thi...
                                              Joshua Dubose makes a difference at Freeport Home Depot The World needs him and needs to meet this Great Man.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Joshua Dubose makes a Difference at Freeport Home Depot. Such a sweet Spirit on him. And would lo...
                                              Joshua Dubose makes a Difference at Freeport Home Depot. Such a sweet Spirit on him. And would love to be around him always.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Showing 1-30 of 578 reviews

                                              Nearby Stores

                                              Find Another Store

                                              172 Fulton Ave

                                              Hempstead, NY 11550

                                              4.33 mi

                                              Tool & Truck Rental

                                              (516)560-2390

                                              Pro Service Desk

                                              (516)560-2384

                                              Mon-Sat: 6:00am - 10:00pm

                                              Sun: 7:00am - 8:00pm

                                              1300-1320 Corporate Drive

                                              Westbury, NY 11590

                                              5.80 mi

                                              Tool & Truck Rental

                                              (516)683-2368

                                              Pro Service Desk

                                              (516)683-2362

                                              Mon-Sat: 6:00am - 10:00pm

                                              Sun: 7:00am - 8:00pm

                                              3350 Hempstead Turnpike

                                              Levittown, NY 11756

                                              5.84 mi

                                              Tool & Truck Rental

                                              (516)861-1416

                                              Pro Service Desk

                                              Mon-Sat: 6:00am - 10:00pm

                                              Sun: 7:00am - 8:00pm