#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(510)360-8404
Tool & Truck Rental(510)360-8410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
43900 Ice House Ter
Fremont, CA 94538
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Customer Store Reviews

  • 4.3 out of 222 reviews
84%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (222)
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Showing 1-30 of 222 reviews
Good customer service and curteous staff.
Good customer service and curteous staff.
by
  • Verified Purchase
  • Recommended
Even though there were lots of parents and kids there for the workshop, the staff was helpful and...
Even though there were lots of parents and kids there for the workshop, the staff was helpful and directed me where to go to find what I needed and even gave me ideas on what to do with the tiles for the shower walls. The cashier, Zem was cheerful and made my visit fun.
by
  • Verified Purchase
  • Recommended
Easy to locate.Sales person was friendly.
Easy to locate.Sales person was friendly.
by
  • Verified Purchase
  • Recommended
great service
great service
by
  • Verified Purchase
  • Recommended
I'd suggest you do your homework first at www.homedepot.com for the stuff you plan to buy and see...
I'd suggest you do your homework first at www.homedepot.com for the stuff you plan to buy and see if it is in stock at the store. Sometimes it is hard to find an employee there available to answer your questions.
by
  • Verified Purchase
  • Recommended
I find when I get help from an employee I find what I need better of questions get answered, but ...
I find when I get help from an employee I find what I need better of questions get answered, but sometimes at this store it's hard to find personal for help.
by
  • Verified Purchase
  • Recommended
Great customer service from floor associate.
Great customer service from floor associate.
by
  • Verified Purchase
  • Recommended
good store
good store
by
  • Verified Purchase
  • Recommended
Being in the trades I know when I walk into your chain of stores I can count on getting excellent...
Being in the trades I know when I walk into your chain of stores I can count on getting excellent service and quality products to chose from. I do have stores closer to me, but I frequent Fremont when I visit with friends. The store was well kept well lit and clean. Your associates were helpful and kind. One in particular named Turzem helped me tremendously, asking me if there was anything she could do for me. She was knowledgeable and a pleasant person in general. I found everything I was looking for and a couple of things I didn't know I wanted. Thank you for setting high standards in the home improvement industry, it's a pleasure doing business with you.
by
  • Verified Purchase
  • Recommended
I love my local Home Depot location. All the people are so helpful. Everyone really cares about...
I love my local Home Depot location. All the people are so helpful. Everyone really cares about helping you ... they don't run the other way when they see a customer coming like some home improvement centers do. I kind of feel like when I shop at my local Fremont Home Depot I am shopping with friends....I would especially like to mention Raj in the paint department, Sharon in Doors, Ken in Appliances and Andrea at the front desk to name a few. Thank you Home Depot for hiring these terrific people. Angela Hoffmann
by
  • Verified Purchase
  • Recommended
The store has very friendly personal. Sharon helped me a lot to order the right custom window. Bu...
The store has very friendly personal. Sharon helped me a lot to order the right custom window. But everybody was nice and helpful.
by
  • Verified Purchase
  • Recommended
the store was clean, neat and well stocked. Employees are very helpful and easy to find.
the store was clean, neat and well stocked. Employees are very helpful and easy to find.
by
  • Verified Purchase
  • Recommended
TOOL RENTAL
Be careful when renting. If something goes wrong with their tools, you'll still pay.
by
    good experience
    good experience
    by
    • Verified Purchase
    • Recommended
    I had worst shopping experience at this branch.
    I had worst shopping experience at this branch.
    by
    • Verified Purchase
    It's a go to store for us in many years for home improvement projects.
    It's a go to store for us in many years for home improvement projects.
    by
    • Verified Purchase
    • Recommended
    Great customer service
    Love this store I had great experience and great customer service. I love the gardens lady cashiers Natalie and chique and Nisha is very nice too and they are all very helpful and know their stuff. I recommend everyone to shopen here.
    by
      • Recommended
      Excellent employee by the name of Turzem! Good job!
      The store was clean and products were displayed efficiently. Easy to reach and examine. Store associate were helpful.
      by
      • Verified Purchase
      • Pro
      • Recommended
      If you like self checkout
      If you like self checkout, come here. It's possible it might be your only checkout option, like it was mine, even if you have large items.
      by
        Purchase of home appliance from AutoMall Pkwy, Fremont store
        Terrible customer service in home appliance department. It felt as though they were not interested in selling anything. The more questions you ask on feature/price differential, the more irritated they'd get. At the end I ended up browsing for the appliance models myself on the mobile since I did not get any appropriate or intelligent response. Not going back to this store for any home appliance purchase.
        by
        • Verified Purchase
        Average store experience = Store # 6636
        Generally floor employees assist to the best of their knowledge & will get additional assistance if needed. This store usually has the items I am looking for and mostly reasonably priced.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Clean and helpful at the Fremont Store
        One of the better Home Depots that I have been to.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Best Home Depit store in the area
        Best of the best in customer care and service in their area.
        by
        • Verified Purchase
        • Recommended
        Great store, service, selection
        Great service, friendly and very helpful employees
        by
        • Verified Purchase
        • Recommended
        Good store
        the store is neat and organized and it is very easy to find the items you need. employees are friendly to help and answer questions.
        by
        • Verified Purchase
        • Pro
        • Recommended
        Great Experience overall
        Very nice staff. Very Knowledgeable.Was in and out in no time.
        by
        • Verified Purchase
        • Recommended
        purchase home carpet and installation
        Salesman was very patient to explain the carpets for home with pets. He also shows great efforts to get store promotion discount for customer.
        by
        • Verified Purchase
        • Recommended
        Great Fremont Home Depot Store Experience
        I had a great experience here. I found everything I needed and the associates in the Nursery department (Lori) and Cashier (Natalie) were exceptional. Service with a smile!
        by
        • Verified Purchase
        • Recommended
        grea.i go there at least 2-3 times a weekt
        it was a great experiance,very short waitting time customer service was good the guy in the concrete dept.stopped what he was doing to go find his boss to make sure he was giving me the correct info..i thought that was a nice gesture.if i had his name i would let people know to ask for him when they visited the store here in fremont,ca.
        by
        • Verified Purchase
        • Recommended
        Some of the best examples of customer service found!
        The Fremont team provided excellent customer service.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Showing 1-30 of 222 reviews

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