Reviews for Geneva #1921

Doc from the paint department was like having the real life guy from the YouTube channel The Paint People help me in person. I'm going to let him pick my shade for me.

The bolts I needed were mixed in different places. 1 of the bolts was used, had wood in threads and head was starting to strip. Cashier could not count and over charged me. She could not correct the problem so I had to go to customer service. No apology, more worried about gabbing with coworkers at the customer service area. A simple 10 minute shopping experience turned in to an hour and 15 minutes. So frustrating.

Went to home depot for a Makita cordless string trimmer and to ask some questions about my mom's dead gas dryer. I found my trimmer and then went to appliances to ask about dryers. I found an associate named Tammy and she offered to help me as much as she could. We discussed the age of my mom's dryer as well as its problem and she brought up that there was a dryer not on the floor yet that was returned and she thought it was gas powered. She managed to get a price and it was affordable enough to buy a new one than to have the old one fixed. Without Tammy and her desire to solve my problem, my mom would still be sitting with a dead dryer. Tammy made it all possible and all with a smile and good humor! That is hard to find in today's world!

i drove by another home depot to go to this store , they seem more organized to me !

I have been shopping at Home Depot many times and always found in a very pleasant experience. This past experience on Wednesday, July 14 I had the pleasure of running into an employee named Patricia totally went above and beyond any expectations any person can have while they’re shopping. She was patient and kind and took the time to help me find each and every item that I could not locate on my list, there was even one item that she wasn’t sure so she found another team member to assist me. This young lady is exactly what great customer service is all about , if she’s not already a team trainer she should be. Thank you

Clean, bright and organized well. Always have someone around to help answer questions or find an item. Knowledgeable staff about their products and solutions to work projects.

Sales Associate Will was brilliant - assisted us in fixing an order problem. Went above and beyond. Employees are consistently helpful and courteous. Clean store, busy based on location but doesn't impact service.

Great store with customer first attitude, highly recommend for all home and business project needs.

Pleasant employee looked up what I was looking for to speed up locating my items. Excellent

Clean, well stocked store. Friendly employees. Vivian went above and beyond to help me and was a pleasure to work with!

The original refrigerator in the condo unit we purchased a few years ago needed replacing, and after some research (incl. Consumer Reports, etc.), we were quite clear about the features we did and didn't want. At our nearby Home Depot, Tom and Brian were both very knowledgeable, helpful, and friendly and we were pleased with our selection. The store is always clean, and on this occasion, there was virtually no wait to receive help. We would be inclined to shop for such major appliances there again.

the associate Taylor C in the customer service area was very pleasant and helpful, made my stop painless and satisfying.thanks

Good stock can count on finding what is needed. Special orders are welcomed and arrive quickly. Those working in the store know their product. See the same people over the years.

Three associates helped me to purchase what I needed.

Store employees were very kind, very helpful and just an overall great experience.

Happy I went there, I've purchased online before. Store was great. I wish for your employees sake Home Depot would consider Easter a holiday. I got a Home Depot Credit Card,

This store is smaller than other HomeDepots, but their garden center is well stocked.

Rich O. #24 was awesome in assisting me with the understanding and measuring of my new registers! W/out his guidance I would have purchased the incorrect item and then had been irritated to have to go back to the store yet again for an exchange!

great place to shop thanks

Great Store, very kind and helpful employees.

Great customer service at this store..very professional.

I like going to this store it is convenient to all my work sites

all is good with home depot my go to store

Patricia was helpful and attentive to my needs; she also offered helpful advice. Definitely will shop again!

Looking for appliances...stop in and see Sarah at this location. She is super knowledgeable, helpful and very patient as you deliberate over such a giant purchase!!!!

All around very friendly, clean, neat, organized store

Excellence and professionalism throughout. Clean. Appreciates the military veterans!

Every employee was so helpful to me today. I was stressed after a home water issue and they were so nice and brightened my day

Be careful if you order carpet. They charged us a $35 measurement fee that they would refund upon purchase. Well, guess what, we purchased the carpet and were still charged the fee. What really makes this upsetting is that the order was placed over the phone and we were told we would be charged the amount that had the $35 fee removed, and then Home Depot charged the higher amount that included the $35 fee. I had to spend nearly a half hour on the phone to get that corrected. I see this is not only totally unacceptable it hinges on deceit.

Rude staff, uninterested, not wanting to help, talked over you.