#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(630)262-2924
Tool & Truck Rental(630)262-2920
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2111 So Randall Rd
Geneva, IL 60134
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Customer Store Reviews

  • 4.7 out of 403 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (403)
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Showing 1-30 of 403 reviews
Mark helped us choose carpet and padding, schedule our home measure and place our order. Mark was...
Mark helped us choose carpet and padding, schedule our home measure and place our order. Mark was awesome! We definitely recommend this store. Thank you for wonderful service Mark!
by
  • Verified Purchase
  • Recommended
My favorite Homedepot to visit main because of Aracely .
My favorite Homedepot to visit main because of Aracely .
by
  • Verified Purchase
  • Recommended
This particular store is loaded with talent. Any problems you might be having are immediately so...
This particular store is loaded with talent. Any problems you might be having are immediately solved by the associates or they will direct you to someone who is knowledgeable in that area. Many of the departments are managed by employees who previously worked in those fields (eg: The plumbing department the associate used to be a plumber). The store is clean. The associates are friendly and helpful.
by
  • Verified Purchase
  • Recommended
This is the best Home Depot in the world! The emplyees are friendly and super helpful!
This is the best Home Depot in the world! The emplyees are friendly and super helpful!
by
  • Verified Purchase
  • Recommended
It took me almost 30 minutes (timed on my phone) to have my money $ refunded at the front desk be...
It took me almost 30 minutes (timed on my phone) to have my money $ refunded at the front desk because 3 of the 4 employees working that area weren't properly trained to do so.
by
  • Verified Purchase
1 found this review helpful
Enjoy the friendly helpful people in this store
Enjoy the friendly helpful people in this store
by
  • Verified Purchase
  • Recommended
Clean store and friendly people
Clean store and friendly people
by
  • Verified Purchase
  • Recommended
The carpentry and paint supplies are great, and the nursery sales are terrific. The general know...
The carpentry and paint supplies are great, and the nursery sales are terrific. The general knowledge of staff is way beyond average, and their creative investment in the uses for their supplies beyond expectations.
by
  • Verified Purchase
  • Recommended
Clean and organized. Employees are very helpful
Clean and organized. Employees are very helpful
by
  • Verified Purchase
  • Recommended
Friendly staff, always willing to answer your questions, & always fully stocked. All the employee...
Friendly staff, always willing to answer your questions, & always fully stocked. All the employees are pleasant, there is a young man named Mike in seasonal that is very helpful in answering all questions thoroughly.
by
  • Verified Purchase
  • Recommended
The St. CHARLES STO RE HAD VERY HELPFUL FRIENDLY CUSTOMERS SERVICE, EVERY ONE WAS HELPFUL BEYOND...
The St. CHARLES STO RE HAD VERY HELPFUL FRIENDLY CUSTOMERS SERVICE, EVERY ONE WAS HELPFUL BEYOND E,EXPECTATION
by
  • Verified Purchase
  • Recommended
Love the Home Depot in Geneva. Very Helpful employees. Tall Millwork guy, YORK I think his name ...
Love the Home Depot in Geneva. Very Helpful employees. Tall Millwork guy, YORK I think his name is, was very knowlegeable and experienced. Helped out a lot with my door project.
by
  • Verified Purchase
  • Recommended
clean and neat. Friends, items well displayed .
clean and neat. Friends, items well displayed .
by
  • Verified Purchase
  • Recommended
Always appreciate the 10% discount offered to veterans.
Always appreciate the 10% discount offered to veterans.
by
  • Verified Purchase
  • Recommended
I was pleased with all of the help I was given and will continue to get as I go through the proce...
I was pleased with all of the help I was given and will continue to get as I go through the process of remodeling my kitchen. The products available meet or exceed my expectations and the subcontractors through Home Depot were prompt in giving me estimates for the project. A full kitchen remodel such as mine that requires removal of soffits, cabinets, counter tops, appliances and flooring has taken me to several different departments. In each department I was helped and given answers to all of my questions. The store itself was exceptionally clean and organized leaving me with the appropriate impression of a store that cares about it's customers.
by
  • Verified Purchase
  • Recommended
Always friendly and knowledgable. Helping with solutions.
Always friendly and knowledgable. Helping with solutions.
by
  • Verified Purchase
  • Recommended
The store was clean, and as a deaf person, it was easy to communicate with the two men in the pai...
The store was clean, and as a deaf person, it was easy to communicate with the two men in the paint department, unfortunately didn’t remember their names, but buying 21 gallons of paint was very smoothly especially for Black Friday at 6-7pm. The cashier was very nice and got an associate to help load my car.
by
  • Verified Purchase
  • Recommended
Outstanding customer service and friendly and knowledgeable team of associates. I am a new home...
Outstanding customer service and friendly and knowledgeable team of associates. I am a new homeowner in Batavia, IL and have visited the Home Depot in Geneva at least every weekend. I have been doing many DIY projects inside and out of my new home. They have been my go to place for everything from plant to paint to tools etc. Great place to shop and to get answers to questions.
by
  • Verified Purchase
  • Recommended
I really don't think employees should be walking around buried in their cell phone ( just a few)
I really don't think employees should be walking around buried in their cell phone ( just a few)
by
  • Verified Purchase
  • Recommended
Not very helpful
The store employees will ignore you unless you deliberately grab one. Luckily the few times I've been there I didn't need anything complicated.
by
    Very knowledgeable sales staff impressed me with how well they listened to my product needs and w...
    Very knowledgeable sales staff impressed me with how well they listened to my product needs and were able to customize options for me. Everyone friendly at store and sincerely interested from helping with directions to departments to taking the final order. Clear delivery instructions given regarding install of washer and dryer purchased. Could have bougth elsewhere but appreciated the great service provided at this store!
    by
    • Verified Purchase
    • Recommended
    Friendly service, clean store, easy to find what I am looking for
    Friendly service, clean store, easy to find what I am looking for
    by
    • Verified Purchase
    • Recommended
    Black with a military ID
    This cashier wanted to see my wife and my credit card !!! After I Presented my Military I D, WOW!!!
    by
      This is a great Home Depot! We made a large purchase of six appliances and Karen was awesome! She...
      This is a great Home Depot! We made a large purchase of six appliances and Karen was awesome! She spent so much time with us and so knowledgeable! Everyone was helpful and we received such great deals! Thank you!
      by
      • Verified Purchase
      • Recommended
      Superior Serviice compare to other stores...
      I absolutely enjoy shopping at this store. Always well stock and meticulously maintain. Employees always very helpful and knowledgeable. On my last visit I purchased 25 bags of soil and some heavy masonry and store employee loaded everything into my car. I try to tip him, but he refused as store policy does not allow tipping.
      by
        I love the Geneva Home Depot! I always get great help here.
        I love the Geneva Home Depot! I always get great help here.
        by
        • Verified Purchase
        • Recommended
        Clean, well organized with help available.
        Clean, well organized with help available.
        by
        • Verified Purchase
        • Recommended
        Great people!
        Great people!
        by
        • Verified Purchase
        • Recommended
        Jules, the paint tech. was very helpful and knowledgeable. I had an excellent shopping experience...
        Jules, the paint tech. was very helpful and knowledgeable. I had an excellent shopping experience on this visit.
        by
        • Verified Purchase
        • Recommended
        Great selections and knowledgeable employees
        Great selections and knowledgeable employees
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 403 reviews

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