#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(518)743-2402
Tool & Truck Rental(518)743-2408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
820 Route 9
Queensbury, NY 12804
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Customer Store Reviews

  • 4.7 out of 361 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (361)
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Showing 1-30 of 361 reviews
Excellent location. Easy to get in and out except at late afternoon rush hour.
Excellent location. Easy to get in and out except at late afternoon rush hour.
by
  • Verified Purchase
  • Recommended
Great staff at this store. Everyone is helpful, knowledgeable, professional and friendly. They ...
Great staff at this store. Everyone is helpful, knowledgeable, professional and friendly. They are life-savers when doing a project.
by
  • Verified Purchase
  • Recommended
For me, this Home Depot location is great! The employees actually know the job they were hired t...
For me, this Home Depot location is great! The employees actually know the job they were hired to do. They are always helpful with answering questions, giving advice, helping load materials, ... That is service I don't experience at competitors' stores.
by
  • Verified Purchase
  • Recommended
I HAVE USED #6160 QUEENSBURY, Saratoga Springs #1223, Bennington #4551 AND ALL OF THEM ARE AWESOM...
I HAVE USED #6160 QUEENSBURY, Saratoga Springs #1223, Bennington #4551 AND ALL OF THEM ARE AWESOME. THANKS TO THEM ALL associates friendly and helpful able to get assistance found what I was looking for stores were clean
by
  • Verified Purchase
  • Recommended
The Glens Falls Home Depot Store is very neat and clean. They have a wide range of everything an...
The Glens Falls Home Depot Store is very neat and clean. They have a wide range of everything anyone would need to build, maintain, or upkeep a home, arraigning from lumber, concrete mix, to electric, appliances and a million other products. I recommend you stop here before you go anywhere else for you home improvement needs.
by
  • Verified Purchase
  • Recommended
GREAT STORE, DO NOT CHANGE A THING
GREAT STORE, DO NOT CHANGE A THING
by
  • Verified Purchase
  • Recommended
This store so clean and neat, all employees are friendly and kind, and they are helpful to the cu...
This store so clean and neat, all employees are friendly and kind, and they are helpful to the customers.
by
  • Verified Purchase
  • Recommended
We were able to purchase the item we wanted that was on sale without any problems - like trying t...
We were able to purchase the item we wanted that was on sale without any problems - like trying to upgrade us.
by
  • Verified Purchase
  • Recommended
helpful store employees. Always find what I'm looking for or someone will help me find. Friendl...
helpful store employees. Always find what I'm looking for or someone will help me find. Friendly employees
by
  • Verified Purchase
  • Recommended
very friendly associates
very friendly associates
by
  • Verified Purchase
  • Recommended
Not enough help
Not enough help
by
  • Verified Purchase
Mike in lumber was fantastic
Mike in lumber was fantastic
by
  • Verified Purchase
  • Recommended
Person named Jim, in Plumbing section, was very knowledgeable and helplful in finding the parts ...
Person named Jim, in Plumbing section, was very knowledgeable and helplful in finding the parts i needed to complete my faucet installation.
by
  • Verified Purchase
  • Recommended
Appliance employees were very informative and followup questions were answered quickly and with ...
Appliance employees were very informative and followup questions were answered quickly and with great interaction and politeness
by
  • Verified Purchase
  • Recommended
If you need help with flooring.Go see Todd he is very helpful and full of knowledge. He picked ou...
If you need help with flooring.Go see Todd he is very helpful and full of knowledge. He picked out backsplash for our kitchen and our flooring. And it looks beautiful so happy with the final look.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
The store was neat and clean what I saw of it.Went to this store because it had 2 of the JD lawn ...
The store was neat and clean what I saw of it.Went to this store because it had 2 of the JD lawn tractors I wanted to buy the other store closest to me only had 1,Rutland,VT. After finding this out on my phone I chose to go to Queensbury. Phone said it was on sale for $120 off (in Rutland) but I do a lot of my personal and shopping business in Queensbury so I went here,not knowing it is a different district.It doesn't say anywhere on the phone ad that it was this store only.I was told they couldn't honor other stores sale price. I'm sure the store could have made up the differents of a $120 some where seeing as I was spending over $2000. Not happy with sales practices, and the promise of a gift card that is actually a 10 wk wait for a rebate gift card.That assoc. knew nothing about!
by
  • Verified Purchase
  • Recommended
Sales associates not only available to help but knowledgeable. Store clean and organized. A varie...
Sales associates not only available to help but knowledgeable. Store clean and organized. A variety of styles and price range of grills was on display. Quick checkout and service.
by
  • Verified Purchase
  • Recommended
IF YOU KNOW WHAT YOU NEED ASK. This store is known for the best employees in this type of store. ...
IF YOU KNOW WHAT YOU NEED ASK. This store is known for the best employees in this type of store. But you have to know what you want and how to ask for it. Associates can do but so much but they go out of their way to help understand if there is a problem they will do everything possible to solve it unless its out of their hands they can do but so much. Don't get angry they will help with the problem somehow. Other stores will just tell you store policy and walk away... These people at this store are great people been coming here for 7 years and love to go there to shop.
by
  • Verified Purchase
  • Recommended
This store consistently provides a rewarding experience. Their staff is friendly and eager to ple...
This store consistently provides a rewarding experience. Their staff is friendly and eager to please. You do not have to go crazy looking for someone. They find you, and are eager to please. They are knowledgeable and explain things. They think - by that I mean if they see you holding a lot of items, they get you a shopping cart. They offer to help you to your car. This Home Depot is my "to go" place for my business, home, and garden needs. There is Barry in the Paint Department, Kyle/Hardware, Victor/Bath, & Jordan/Garden...just to name a few exceptional members of the staff there. Thank you, Home Depot!!
by
  • Verified Purchase
  • Recommended
If you ever need customer service assistance, ask for Alyson. She’s extremely helpful!
If you ever need customer service assistance, ask for Alyson. She’s extremely helpful!
by
  • Verified Purchase
  • Recommended
This is one of the best Home Depot stores I have shopped at. The staff is very competent and cou...
This is one of the best Home Depot stores I have shopped at. The staff is very competent and courteous and they go out of their way to assist in any way they can. The store is clean and well stocked.
by
  • Verified Purchase
  • Recommended
I 1st called to have items ready for pick up as I was on a time limit I was put on hold several m...
I 1st called to have items ready for pick up as I was on a time limit I was put on hold several minutes transferred and no one ever picked up so I ended up just going to the store no 1 offered assistance approached a group of staff chatting asked for help there was hesitation 2 of the employees started walking to show me where to go. the item I needed was up high and needed to be taken down by a machine it was clear 1 of the associates was extremely agitated he had to do this as he informed me this was not his department then I was rudely told I needed to get out of the aisle then the extremely heavy items were placed on a Dali and left right there for me to push up front to the register never offered assistance until I got to the register and another associate had asked if I needed help and I most certainly did as I could not even lift that into my car the cashier was friendly however there was a lot going on in the store some of the aisles were taped off and you couldn't get down them just seem like a lot of chaos
by
  • Verified Purchase
Love shopping at this Home Depot! The prices are good, sales are great and everyone is very frien...
Love shopping at this Home Depot! The prices are good, sales are great and everyone is very friendly and helpful! Thank you!
by
  • Verified Purchase
  • Recommended
This store is a joy to shop in. Organized and clean with knowledgeable associates.
This store is a joy to shop in. Organized and clean with knowledgeable associates.
by
  • Verified Purchase
  • Recommended
In need of flooring, see Todd, you'll be glad you did!!!!
In need of flooring, see Todd, you'll be glad you did!!!!
by
  • Verified Purchase
  • Recommended
Kerri helped us organize our kitchen remodeling project and Tyrell helped us to our car with all ...
Kerri helped us organize our kitchen remodeling project and Tyrell helped us to our car with all of our new stuff!!
by
  • Verified Purchase
  • Recommended
Friendly and helpful employees. When asked for assistance they were more than happy to help. Much...
Friendly and helpful employees. When asked for assistance they were more than happy to help. Much better experience than other places.
by
  • Verified Purchase
  • Recommended
VERY HAPPY WITH OUR RECENT EXPERIENCE PURCHASING A BATHROOM VANITY. KITCHEN AND BATH DESIGNER KE...
VERY HAPPY WITH OUR RECENT EXPERIENCE PURCHASING A BATHROOM VANITY. KITCHEN AND BATH DESIGNER KERRI WAS AWESOME AND VERY KNOWLEDGEABLE.
by
  • Verified Purchase
  • Recommended
The associates were available & helpful, knew the products & helped us find just what we needed!
The associates were available & helpful, knew the products & helped us find just what we needed!
by
  • Verified Purchase
  • Recommended
I choose to do most of my shopping at this store because the employees are always very friendly, ...
I choose to do most of my shopping at this store because the employees are always very friendly, helpful, and knowledgeable. They have never been out of stock of anything I have ever gone there looking for. Prices are very competitive, if not better, too.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 361 reviews

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