#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(585)621-0400
Tool & Truck Rental(585)621-0420
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1250 West Ridge Rd
Greece, NY 14615
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Customer Store Reviews

  • 4.6 out of 441 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (441)
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Showing 1-30 of 441 reviews
employees are very helpful and friendly
employees are very helpful and friendly
by
  • Verified Purchase
  • Recommended
Need assistance at this store? Ask for Jon. He is an amazing employee and helped me load and unl...
Need assistance at this store? Ask for Jon. He is an amazing employee and helped me load and unload the truck more than once. Great attitude and work ethic. Thank you Jon.
by
  • Verified Purchase
  • Recommended
I will not rewrite my review as you apparently already read it. You just don't like the fact I m...
I will not rewrite my review as you apparently already read it. You just don't like the fact I mentioned a competitor
by
    The employees are always pleasant and eager to help.
    The employees are always pleasant and eager to help.
    by
    • Verified Purchase
    • Recommended
    I was shopping for a Storm Door and also Trex Decking. Jeanine first listened to me, showed me di...
    I was shopping for a Storm Door and also Trex Decking. Jeanine first listened to me, showed me different door's and I picked one of the doors lshe had suggested. I liked the quality and the easiness of switching from window to screen. Jeanine explained an Installer would be calling me to set up the date and time for installing the door. Next we picked a Trex color for my deck along with the Universal Fastener Combination Packs I would need to get the job done. The Trex was ordered and I would received a call when it arrived. My door has been installed and my deck should be completed in a day or so. I'm happy with the service I received from Jeanine. Jeanine was friendly, very knowledgeable and very accurate on my purchases being both Installed and Delivered!
    by
    • Verified Purchase
    • Recommended
    Clean and easy to find products
    Clean and easy to find products
    by
    • Verified Purchase
    • Recommended
    My family has always had great experiences at this Home Depot location in particular. The staff i...
    My family has always had great experiences at this Home Depot location in particular. The staff is great and they always go the extra mile for us.
    by
    • Verified Purchase
    • Recommended
    Because of the virus I called a had a time to see if the product was there because sometimes on l...
    Because of the virus I called a had a time to see if the product was there because sometimes on line it says one thing but it's not true but he told me that it was there to ask for mark and he did a wonderful job he had a waiting for me I told my would be there at 12 just fantastic
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Staff at paint dept were fabulouse cashier was very pleasant store has ALWAYS what you néed
    Staff at paint dept were fabulouse cashier was very pleasant store has ALWAYS what you néed
    by
    • Verified Purchase
    • Recommended
    Employee, Ed, very helpful in helping me find the product I was looking for. the store was very ...
    Employee, Ed, very helpful in helping me find the product I was looking for. the store was very clean and Ed was extremely friendly as well as helpful. He saved me a lot of time and I appreciated that you have electric cart for me to get around. I am 79 and have a hard time walking.
    by
    • Verified Purchase
    • Recommended
    Shannon at customer service is extremely rude. She does not have a good customer service attitude
    Shannon at customer service is extremely rude. She does not have a good customer service attitude
    by
    • Verified Purchase
    If you get Patricia to cash you out you will see what a sweet, helpful lady she is.
    If you get Patricia to cash you out you will see what a sweet, helpful lady she is.
    by
    • Verified Purchase
    • Recommended
    Thankyou to all of the store employees who have helped me in my purchases. This would be in most ...
    Thankyou to all of the store employees who have helped me in my purchases. This would be in most all departments. Thank you to Patricia at the Cash register as well. She is always nice and friendly.
    by
    • Verified Purchase
    • Recommended
    I have been going to this store for a dozen years. No negative experiences, and everyone there d...
    I have been going to this store for a dozen years. No negative experiences, and everyone there does a great job! Best, JimT
    by
    • Verified Purchase
    • Recommended
    store is bright and easy to findwhat I am looking for
    store is bright and easy to findwhat I am looking for
    by
    • Verified Purchase
    • Recommended
    Found what I was shopping for got a $5 dollar discount (coupon).The Cashier, Michelle had a great...
    Found what I was shopping for got a $5 dollar discount (coupon).The Cashier, Michelle had a great smile!
    by
    • Verified Purchase
    • Recommended
    The associates at this store are always eager to assist no matter how busy they may be. They will...
    The associates at this store are always eager to assist no matter how busy they may be. They will drop what they are doing and help with a customer's question or concern at any time. I truly appreciate the service provided at this location.
    by
    • Verified Purchase
    • Recommended
    Tom went above and beyond for me. He trimmed carpet to my measurements so I wouldn't have to when...
    Tom went above and beyond for me. He trimmed carpet to my measurements so I wouldn't have to when I got home. Thanks tons!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Only One cashier on duty! You have to use self check out to pay for your items. I am not a store...
    Only One cashier on duty! You have to use self check out to pay for your items. I am not a store employee & do not receive a discount. I will shop at my local hardware stores.
    by
    • Verified Purchase
    The Greece Home Depot is very neat and clean, the employees are very helpful and friendly. It is...
    The Greece Home Depot is very neat and clean, the employees are very helpful and friendly. It is very easy to find anything you need in the store.
    by
    • Verified Purchase
    • Recommended
    Overall the store is overworked and employees are inattentive to customers. Items that are not im...
    Overall the store is overworked and employees are inattentive to customers. Items that are not immediately on the shelf as listed on the in-store app are a burden to get for the customer that's in store. Items listed as "In-Stock" are not actually in-stock depending on if the employee has to go get a ladder to retrieve the item that is out of stock on the shelf but in stock in the high racks. 6 of an item were listed in stock. After going to cust srv and waiting an addl 10 min the item was not found and I was told "too bad so sad, Greece location has 11 in stock, try them"
    by
    • Verified Purchase
    1 found this review helpful
    Yeas very clean
    Yeas very clean
    by
    • Verified Purchase
    • Recommended
    workers walk you to what ever you need always friendly, when you ask them about something you don...
    workers walk you to what ever you need always friendly, when you ask them about something you don't feel like you are bothering them
    by
    • Verified Purchase
    • Recommended
    They must be feeding employees happy pills. I got asked 3 times on a one item purchase if I neede...
    They must be feeding employees happy pills. I got asked 3 times on a one item purchase if I needed any help or assistance. It felt nice to be a customer.
    by
    • Verified Purchase
    • Recommended
    8 out of 10 employees are knowledgeable and willing to assist.
    8 out of 10 employees are knowledgeable and willing to assist.
    by
    • Verified Purchase
    • Recommended
    very helpful & knowledgable personnel. Good variety of inventory & presentation.
    very helpful & knowledgable personnel. Good variety of inventory & presentation.
    by
    • Verified Purchase
    • Recommended
    20 year employee help find an item for me that 2 other employees did not know what the item was
    20 year employee help find an item for me that 2 other employees did not know what the item was
    by
    • Verified Purchase
    • Recommended
    Jally was absolutely amazing at the self checkout, we need more workers like her!
    Jally was absolutely amazing at the self checkout, we need more workers like her!
    by
    • Verified Purchase
    • Recommended
    This particular store is a pleasure to shop in! The associates are always so helpful and courteo...
    This particular store is a pleasure to shop in! The associates are always so helpful and courteous. Unlike the competition, there are always enough associates to help when I need them. I came in to purchase blinds, and did so with the help of Sam. She went out of her way to assist me in a timely, polite and knowledgeable manner.
    by
    • Verified Purchase
    • Recommended
    Good please to shop , staff is well versed in products and willing to help.
    Good please to shop , staff is well versed in products and willing to help.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 441 reviews

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