#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(413)775-5602
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
264 Mohawk Trail - Rt 2
Greenfield, MA 01301
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Customer Store Reviews

  • 4.8 out of 611 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (611)
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Showing 1-30 of 611 reviews
Great Customer Service at the Greenfield, MA Home Depot
I had to return an item to my local HD in Greenfield, MA and was fortunate to get Rashida in Customer Service. She could not have been more helpful and professional with the return and reorder. This lady is so competent! Rashida made what could have been a somewhat tedious exercise a very positive experience. Home Depot is Lucky to have her!
by
    • Recommended
    Greenfield Home Depot is pretty fantastic!
    They have what I need, a great variety of choices. But the most important factor is the kindness and patience and availablility of their employees. Far superior to other home Depots I have visited!
    by
      • Recommended
      Great store
      Always an amazing experience staff is friendly and helpful really enjoy shopping here
      by
        • Recommended
        Great service
        Mark Allman was very helpful in finding the product information needed to order hardware for old Anderson windows.
        by
          • Recommended
          DO NOT Shop at the Greenfield store
          This store is Ethically-challenged. I would want to give it negative stars if I could
          by
            Tami Time
            I’m the future, when you need a new hire, just clone Tami from the service desk to fill the void. Would be totally worth your money and time. Plus, of course, the technological advancement would be great and all for humanity… point is: Tami rocks
            by
              • Recommended
              Great experience
              Found what I needed so quickly because the employees are so helpful especially Mariah
              by
                • Recommended
                Great Employees!
                I purchased a Maytag Washing Machine at the Greenfield, MA store the other evening. The employee, INDIA, was so very helpful, and knowledgeable about the products. She helped answer all of my questions, she explained the warranties, she explained all the paperwork, it was a very confident buying experience. Thank you, INDIA!
                by
                  friendly employees
                  it was nice shopping at the greenfield home depot. the employees were friendly , and seemed to really like what they were doing
                  by
                    • Recommended
                    Great service
                    Everyone is friendly and helpful. Store is clean, well stocked and organized.
                    by
                      Awesome help in the Greenfield Home Depot store!
                      We shopped over 1-1/2 hours and the same employee stayed with us in different departments to help us with our needs. George was tremendous!!!!
                      by
                        • Recommended
                        Veteran Discount
                        This is the third time that we purchased items here, showed the veteran card. And we were not given the discount . It is a pain to have to go to the courtesy desk to ask for the discount. Maybe you should train cashiers better.
                        by
                          • Recommended
                          Great Customer Service and Product
                          We bought a Karavan utility trailer and are very pleased with it. Shannon the cashier and Deb from Hardware were very helpful and attentive in getting us the best trailer for our needs.
                          by
                            • Recommended
                            Most helpful
                            I have visited multiple HD stores in search of a replacement drawer slide. Jose was the first person who really took time to listen to what I needed and looked for similar parts.
                            by
                              My Local Home Depot
                              Have always had great shopping experiences at my local Home Depot
                              by
                                • Recommended
                                Your employees made my day!
                                Had a list and found all I needed. Had fun interacting with employees. Love the smiles!!
                                by
                                  • Recommended
                                  Gorillas duct tape
                                  Trust the Gorilla duct tape for projects that needs to be taped
                                  by
                                    • Recommended
                                    I love this store. Everyone is warm, knowledgeable, and helpful! Products are easy to find!
                                    I love this store. Everyone is warm, knowledgeable, and helpful! Products are easy to find!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Very helpful, personable and knowledgeable people. My dog appreciated the air conditioning !
                                    Very helpful, personable and knowledgeable people. My dog appreciated the air conditioning !
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    A smaller store but has things that I cannot find at much larger stores. Great staff--very helpf...
                                    A smaller store but has things that I cannot find at much larger stores. Great staff--very helpful--always clean and they will help one in the parking lot as well. WOnderful selection of landscaping and season decor. Don't miss this wonderful store.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Greenfield, Ma. HomeDepot staff is very enthusiastic & helpful
                                    Greenfield, Ma. HomeDepot staff is very enthusiastic & helpful
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    I always have a great experience when shopping at the Home Depot in Greenfield Massachusetts. Eve...
                                    I always have a great experience when shopping at the Home Depot in Greenfield Massachusetts. Every associate I encounter is always very helpful in assisting me to find the things that I need. What is cool about it is they take me right to where those items are not just say “it’s over there in aisle 14 or whatever” reputation is King whether it’s good or not so much in Greenfield it’s GREAT !!!!! Deb recommends
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    I love the Greenfield, MA Home Depot! This store is very convenient for me, but most of all, I ne...
                                    I love the Greenfield, MA Home Depot! This store is very convenient for me, but most of all, I never have to search for an employee. I am always treated with respect and every person I have had experience with was knowledgable and when they didn't know, they were never afraid to say so and find someone who could help me. I highly recommend this store.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    The employees at the Home Depot in Greenfield were so helpful in finding our Product and the Cash...
                                    The employees at the Home Depot in Greenfield were so helpful in finding our Product and the Cashier was also friendly.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    It was easy to find a helpful employee who was kind and eager to help.
                                    It was easy to find a helpful employee who was kind and eager to help.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Very helpful and kind employees. I found everything I was looking for and an employee named Pete ...
                                    Very helpful and kind employees. I found everything I was looking for and an employee named Pete went above and beyond to help me find everything I needed. The store is very clean as well which is nice.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    An employee greeted us and asked if they could help, he then got the specialist employee we neede...
                                    An employee greeted us and asked if they could help, he then got the specialist employee we needed in Millwork who spent a great deal of time with us and answered all our questions. We were able to purchase everything we needed in a small amount of time. The specialist gave us his card as well and said we could call. The cashier was friendly and personable and helpful. The store was clean and well organized with signs to see for direction.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Always a positive experience at the Greenfield Home Depot!
                                    Always a positive experience at the Greenfield Home Depot!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    We found the employees in Greenfield to be surprisingly helpful, above and beyond what we expecte...
                                    We found the employees in Greenfield to be surprisingly helpful, above and beyond what we expected. In the midst of installing a well-known brand of toilet, we found a defect in the product and contacted the manufacturer who suggested we return it. After traveling almost 40 miles back & forth and lugging a 115 lb. toilet up a steep set of stairs, we were frustrated and frazzled. We called Home Depot who sent Plumbing Dept. Supervisor Bruce H. to our home with a replacement. He was friendly and efficient. We were able to complete the project the same day. Thank you Bruce! Thank you Home Depot!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Jake D. is THE BEST! All the staff here are so friendly. I feel comfortable shopping here and dri...
                                    Jake D. is THE BEST! All the staff here are so friendly. I feel comfortable shopping here and drive over 50 miles to go to this particular store. What a great bunch of employees!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Showing 1-30 of 611 reviews

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