#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(201)217-6902
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
180 Twelfth Street
Jersey City, NJ 07310
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Customer Store Reviews

  • 4.7 out of 350 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (350)
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Showing 1-30 of 350 reviews
I'm sure I would but I live in Tehachapi California, 93561, so my review is for our store
I'm sure I would but I live in Tehachapi California, 93561, so my review is for our store
by
  • Verified Purchase
  • Recommended
Saved my time by checking my mobile Home Depot application that what product is where in store.
Saved my time by checking my mobile Home Depot application that what product is where in store.
by
  • Verified Purchase
  • Recommended
The store is in a very convenient location and their staff are super friendly. Especially Alex at...
The store is in a very convenient location and their staff are super friendly. Especially Alex at the paint department, she always proactively ask what we need and helped me so many times. She is the biggest reason I love this store!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
excellent contractor check out counter the girls and Muhammed is awesome
excellent contractor check out counter the girls and Muhammed is awesome
by
  • Verified Purchase
  • Recommended
Store staff are very friendly and helpful.
Store staff are very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Customer service reps were prompt helping out and very friendly.
Customer service reps were prompt helping out and very friendly.
by
  • Verified Purchase
  • Recommended
Awesome place to shop lots of covered parking, the staff are very helpful and attentive. The line...
Awesome place to shop lots of covered parking, the staff are very helpful and attentive. The lines are very effective and the waiting time is minimal. The store is very clean and manageable.
by
  • Verified Purchase
  • Recommended
Convenient to my home. Quick and easy. I know where everything is. Staff is great.
Convenient to my home. Quick and easy. I know where everything is. Staff is great.
by
  • Verified Purchase
  • Recommended
Hello I would just like to say the Home Depot down by the Holland Tunnel offers great products an...
Hello I would just like to say the Home Depot down by the Holland Tunnel offers great products and great customer service. Thank you.
by
  • Verified Purchase
  • Recommended
I had a quick return at Home Depot today. Tahera was a friendly and knowledgeable.
I had a quick return at Home Depot today. Tahera was a friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
Some of the sales people are not there to try to help you to get a reasonable price and make it d...
Some of the sales people are not there to try to help you to get a reasonable price and make it difficult to buy a door or get flooring by attaching really steep prices.
by
  • Verified Purchase
Great staff being super helpful and responsive with your questions and needs
Great staff being super helpful and responsive with your questions and needs
by
  • Verified Purchase
Great store, very friendly staff ,especially the cashiers
Great store, very friendly staff ,especially the cashiers
by
  • Verified Purchase
  • Recommended
I find that the staff are very friendly, kind, and extremely helpful.
I find that the staff are very friendly, kind, and extremely helpful.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
your store employee named INGRID who was manning the self check out area was extremely helpful. I...
your store employee named INGRID who was manning the self check out area was extremely helpful. I could not find a product and she immediately went to a computer/monitor and was able to direct me to the exact area where the product was located. If the majority of your employees were like her all of your customers would have a great experience thinking that this is what customer service should be. I am thankful for her thoughtfulness and not making me feel lost in a such a huge store.
by
  • Verified Purchase
  • Recommended
I was helped by an associate named Mimi. She saved me a lot of time by walking me over to the pro...
I was helped by an associate named Mimi. She saved me a lot of time by walking me over to the product I was looking for, even though she was working on something else. Very much appreciated and I will shop there again!
by
  • Verified Purchase
  • Recommended
Great store for last minute shopping before entering NYC. Has most items stocked and always read...
Great store for last minute shopping before entering NYC. Has most items stocked and always ready for pickup. I have on many occasions left NYC in a pinch to get additional materials needed instead of going to Manhattan Home Depot. Quick & easy access with enclosed parking as well so loading materials is great during inclement weather.
by
  • Verified Purchase
  • Recommended
My experience at Home Depot was a very pleasant one thanks to Ebony assistant manager she’s extre...
My experience at Home Depot was a very pleasant one thanks to Ebony assistant manager she’s extremely accommodating helpful and eager to assist.
by
  • Verified Purchase
  • Recommended
Very clean, very organized and if you happen to get a cashier named Thara, tell her Goat sent you...
Very clean, very organized and if you happen to get a cashier named Thara, tell her Goat sent you. She is beautiful and very helpful.
by
  • Verified Purchase
  • Recommended
Very easy to work with this store for online ordering and returns. Ordered our "in wall" a/c onl...
Very easy to work with this store for online ordering and returns. Ordered our "in wall" a/c online and when it was time to pick up in store, the whole process was less than 15min. The store was very clean and the staff very helpful. I would recommend this store for a painless, safe shopping experience.
by
  • Verified Purchase
  • Recommended
This store is always clean, well stocked, friendly staff, fast checkout. Always parking available.
This store is always clean, well stocked, friendly staff, fast checkout. Always parking available.
by
  • Verified Purchase
  • Recommended
this store is one of my favorite and the most cleanest place I been too
this store is one of my favorite and the most cleanest place I been too
by
  • Verified Purchase
  • Recommended
I needed extra help with the materials needed to install my new washer/dryer. Pelly Cecchi and Br...
I needed extra help with the materials needed to install my new washer/dryer. Pelly Cecchi and Brianna in appliances couldn't have been more helpful, knowledgeable and patient throughout this process. They are the reason I would return to this particular Home Depot.
by
  • Verified Purchase
  • Recommended
This is the best Home Depot. Great customer service, friendly, helpful staff. I only go to this H...
This is the best Home Depot. Great customer service, friendly, helpful staff. I only go to this Home Depot. the store is well organized. Plenty of staff to assist. The guy mixing paint is amazing. I always find what i am looking for.
by
  • Verified Purchase
  • Recommended
Parking garage and bathroom was clean and all shopping carts not all over the place... that why ...
Parking garage and bathroom was clean and all shopping carts not all over the place... that why I go there not seacaucus .. thanks you!
by
  • Verified Purchase
  • Recommended
great staff and always helpful
great staff and always helpful
by
  • Verified Purchase
  • Recommended
great service
great service
by
  • Verified Purchase
  • Recommended
Alisha at the front customer service was very helpful in looking up an item and gave me option sh...
Alisha at the front customer service was very helpful in looking up an item and gave me option she can either order it for me, or if I like I can go to a nearby Home Depot whom has it in stock. Unlike Roy the supposed supervisor of the electrical department. When asked about the product, not knowing what you are looking for he quickly come up with many questions to ask you, and he refuse to look it up for me, instead asked me to pull it up on my phone, because my reception was slow, he decided to taunt me being slow in front of his subordinate, claim to his subordinate how knowledgeable he was about the store. He told his subordinate the product is old and was discontinued. I thought to myself, why is he talking to his subordinate when I am the one whom need help, and if you have so much time, why don't you just pull it up from your store computer?. After I pulled it up on my phone, he felt embarrassed and refused to help me and directed me to go wait in line for customer service to pull it up from the computer to locate it, because he and his subordinate don't know how to do it. This is the first time I encountered this jerk.
by
  • Verified Purchase
  • Recommended
WE WERE THERE A LITTLE LATE, BUT WAS ABLE TO GET THE ITEMS NEEDED IN A SHORT TIME. THE BEST PART ...
WE WERE THERE A LITTLE LATE, BUT WAS ABLE TO GET THE ITEMS NEEDED IN A SHORT TIME. THE BEST PART WAS ALICE IN THE PAINT DEPARTMENT. SHE WENT ABOVE CUSTOMER SERVICE AND GAVE US ASSISTANCE WE REALLY NEEDED AND EXPLAINED THE DIFFERENT PAINTS WE NEEDED FOR OUR KITCHEN & LIVING ROOM. SHE WAS VERY FRIENDLY AND GAVE EXTREME ATTENTION TO ALL THE CUSTOMERS THAT WERE ALSO IN THE PAINT DEPT.
by
  • Verified Purchase
  • Recommended
friendly people great staff and friendly cash registers people too
friendly people great staff and friendly cash registers people too
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 350 reviews

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