Reviews for Hudson #4935

Very high quality concern for us.

I bought a lawn tractor this morning a Home Depot associate named Jenni went above and beyond to make sure I got what I needed in a timely manner A+ work. I will be returning from my home remodel needs moving forward. Excellent experience.

The drive through line is a mess and you can't load and get around the person in front of you because they have tractors that shouldn't be there parked all wonky up the left side. Bring lunch if the guy in front of you is filling the entire back of his pickup with mulch bags. You will be there awhile. No employees to help load or direct traffic to keep people from parking at the front of the line to go pay and leaving the rest of us stuck.

Staff here is rude and unhelpful, I will drive to Woodbury from now on. It took me 3 hours to buy a powerwasher

Employees going out of their way to help me out.

Nov 12, 2021 we ordered a patio door and just finally had it installed a few days ago 4/29/23ordered a patio door, completely failed to pay attention to detail, rude and unprofessional install crew, excuse after excuse for the failed install attempts, not taking accountability for their actions. blaming other people for their problems. I have 25 windows in my home that were planned to be replaced, Home Depot installation services definitely dropped the ball on this one and they will not be gaining my business

Went in to purchase an appliance, the clerk (Jenna) was very helpful and nice with a smile to us. They did not have the appliance we were looking for on the sales floor, but Jenna brought all up on the computer for us to look at.

Bought paint because I've used Behr before and it's the best paint. I also ordered new carpet tiles, 9 x 36 and they look awesome!

We bought a range with the help of a team at the appliance center. They worked together with the initial order and very knowledgeable. They also got us an additional discount that we were unaware and also extended no interest financing (prior to a certain pay off date of course). We will definitely start there to shop before hitting a discount home improvement store.

I go to Home Depot a lot and have purchased appliances also. Everything from stain and paint to electrical to plumbing and insulation has been great service. Will continue through winter and well into next year.

Thank you to Steve Walters, Appliance Specialist at Hudson Home Depot for helping me with my refrigerator purchase.

I had excellent help from Jenn in the appliance department. She was really friendly and was easy to work with. I have been disappointed with the support though. I ended up with a floor model dryer because nobody was OP certified to get a new one out of the overhead. I also called to get the old appliance haul away set up only to find that they won't take my old dryer, since I brought the new one home myself due to emergency replacement, and the haul away of my washer will cost $40. The store itself was a cluttered mess, there were cardboard displays everywhere making the store look like it was in the middle if a remodel. We needed a power cord for the dryer and I had to dig through a pile of cords to find the one I needed. There was no bin or box to clearly define where each product went so they were mostly in a heap of plastic bags on the shelf. Home depot is lucky to have such awesome staff because the stores are a mess of impulse merchandising displays and garbage HDX products. It seemed obvious that there were not enough employees to help all of the customers in the store and they were racing around as fast as they could to help people. It was nice to see a sense of urgency for customer service but they need help.

Very helpful and nice. Jess, you got a raise comin!

This mower was easy to put together and very easy to use. It is light weight and I do not have to store gasoline in the garage. Easy for me to start right away.

Both Dereck and Ben in the tile department went above and beyond to help us.

Home Depot’s plant selection is better than the other store and healthier. I prefer Home Depot over the other store but my husband feels differently.

IVY AT HUDSON IS WONDERFUL- SHE IS A GEM.

Great Online shopping assistance at customer service desk. Patient sale's personal.

walked into the Hudson store to buy everything to build a gazebo. John in lumber needs to be commended for great help & friendly personality. I have a back injury & he loaded all of the lumber & told me when I check out that he would load my truck as well. What a great employee!

Took 2 hours to get an order ready and still had to go get it myself that was after going and finding an employee hiding in a corner typing on his iPhone and asking him for help! Pay the extra tax and drive across the river to MN for your lumber. They’re a much better run store

I have to say normally you can wonder a sore forever looking for someone to help you. I had 4 different people offer to help me while I was in the store for approximately 20 minutes. It was so nice to actually have help.

Excellent customer service and knowledgeable employees!

We are doing a kitchen remodel, and because of Jenn we are going with Home Depot. They have everything we are looking for and such knowledgeable employees!

Associate in lawn and garden was extremely helpful and knowledgeable and got me on the right path for our new property.

We are radio g our kitchen and Home Depot Hudson has been a great help. The employees are very professional and make you feel welcome and that they want to help

Owen help a lot with the self checkout

Every employee who saw me asked if I needed help finding anything, or if I needed any help.

Yesterday I walked in confused. A kind man named JJ resolved the issue with recommendations complete with an actual demonstration. The guy was groovy, kind and helpful. Was out the door in a flash!

Both online and in the store. I not only get good help they knowledgable too.

Carpet is about 3 years old and now buckling/rippling. Store tells us it's the installers problem, installer tells us to call the store. No expert available to help diagnose problem, just told to replace it.