#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(772)692-8434
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3451 Nw Federal Hwy
Jensen Beach, FL 34957
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Customer Store Reviews

  • 4.6 out of 427 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (427)
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Showing 1-30 of 427 reviews
RETURN DEPARTMENT SERVICE
THIS STORE HAS AMAZING AND KNOWLEDGABLE EMPLOYEES AT THE RETURN AND SERVICE DEPART. I AM ALWAYS VERY SATISFIED AND AND PLEASED WITH THE HELP AND SERVICE FROM THEM. I HAVE HAD THE PLEASURE OF BEING HELPED BY THE MANAGER THERE MULTIPLE TIMES FOR DIFFERENT REASONS. TRUCK RENTALS, RETURNS AND PURCHASES. EXCELLENT !!
by
    • Recommended
    RUDE AND DISCOURTEOUS EMPLOYEES IN THE PAINT DEPARTMENT.
    BOTH EMPLOYEES ON JUNE 8, 2022 AT 11:40 AM AT THE PAINT DEPARTMENT TOOK 20 MINUTES TO ACKNOWLEDGE OUR PRESENCE, AND THEN REUSED TO HELP US BY TELLING US THEY HAD NO IDEA IF IT WAS SATIN, OR EGGSHELL OR WHAT IS IT THE TYPE OF PAINT WE NEEDD.
    by
      Customer service is still alive here!
      David R was so happy to help me, it was like having my on personal concierge. I was inquiring about putting up light fixtures in my garage and he was so helpful to me. Found me all the right equipment and tools. Thank you David R.
      by
        Lazy associates
        It took 3 associates to walk me and show me what I came to get. The other 2 simply told me where to find it.
        by
          • Recommended
          Really nice staff!
          I was in search of a grille. I was in yhr plaza and decided to stop in since my closet location was searching their store for it too. Angie and James were quick to help me find the grill and some solar lighting at my home location and made the arrangements for pick up there. They were kind and helpful and eager to help even though what I needed wasn't in their store. Very pleasant experience.
          by
            • Recommended
            Great cashier
            Debra was great and helpful with checkout. Associates did not know where products were located and did not check with others
            by
              Large Stock
              Have two stores to go too and always go to the Jensen Beach, FL store due to a larger choice of products. The employees seem to be nicer and more helpful. We were shopping for bathroom vanities and other items to redo our bathroom. Found everything we needed. Thanks Richie and Joan.
              by
                • Recommended
                Horrible store.
                Horrible store full time of very uncaring associates the only reason I gave this store one star is because there was nothing lower offered
                by
                  Mr. Jimmy paint dept
                  I was here today to buy paint for my nail room project. I got here this morning and it was pretty busy. I noticed a man a painter a contractor or whomever cut in front of me or bypassed me so he can get his order in. So I just walked around patiently waiting because I understand these men have job deadlines. But because that man comes there every day he thought he was entitled to skip me and Jimmy stand up for me and said the man was rude he shouldn’t have done that and that man complain to him or his manager. I want to thank Jimmy for standing up for me. Just because you go somewhere every day because you have to do your job your not entitled to skip in front of others or cut in front of others. I just want to say thank you to Jimmy for standing up for me I appreciate your voice thank you and I greatly appreciate your hard work that you have to do and the people you have to deal with every day I want to say thank you to Mr. Jimmy.
                  by
                    • Recommended
                    RUDE SERVICE
                    KJ WAS VERY RUDE AND CALLING CUSTOMER IDIOTS AND LAUGHING TO COWORKERS . WITH CUSTOMER SERVICE LIKE THIS KJ SHOULDN'T BE WORKING WITH CUSTOMER WITH SUCH A POOR ATTITUDE.WILL DO MY BUSINESS AT OTHER STORE OR COMPANY
                    by
                      Knowledgeable and courteous staff
                      We bought a dishwasher however when it was delivered the installers could not connect due not having correct connection kit. Lillian C and David R helped me the secure the proper connection devices in a quick and professional manner. I left the store confident I had everything I needed to have the dishwasher installed properly. Kudos to both of them.
                      by
                        • Recommended
                        Great employees
                        Associates go out of their way to help you find items you are shopping for.
                        by
                          Positive Experience in Appliance Department
                          Both Gail and Lillian were extremely helpful and effective in assisting me to choose a range that would best meet my needs and then to complete the purchase.
                          by
                            • Recommended
                            Excellent service
                            Sales associate David Vazquez put together a 6 appliance package and made our experience so smooth! Great employee
                            by
                              • Recommended
                              Awesome place to shop!
                              Jensen store is full of amazing people and they are all so friendly.
                              by
                                • Recommended
                                Great service
                                everyone was super friendly and helpful
                                by
                                  • Recommended
                                  Love the garden area!
                                  Great selection of landscaping products, with fair and competitive price points.
                                  by
                                    • Recommended
                                    Customer service
                                    Matthew my cashier exchanged my propane tank while I shopped despite the poor weather. He is a credit to HD!
                                    by
                                      • Recommended
                                      Homerun !!!
                                      They had what I needed and the right amount.
                                      by
                                        Great place!
                                        Always have what I need. They are the best. Thank you
                                        by
                                          • Recommended
                                          I primarily shop at Home Depot because of the expert knowledge of the staff. There is an person i...
                                          I primarily shop at Home Depot because of the expert knowledge of the staff. There is an person in each department that has actually done the work, I E, plumbing electrical etc. This is an absolute must when you are doing a DIY project and run into something you’re not quite sure of. You will not find this at other big box stores!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Helpful and pleasant staff
                                          Helpful and pleasant staff
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Store clerk name BARBRA was very dismissive, didn't care about customer service or me being a vet...
                                          Store clerk name BARBRA was very dismissive, didn't care about customer service or me being a veteran refuse to assist knowing she could've. This review is base on my interaction with Barbra on June 07 2021 @aprox 5:07PM self checkout.
                                          by
                                          • Verified Purchase
                                          Theresa was extremely helpful, the man making keys was not at all helpful when I asked for his he...
                                          Theresa was extremely helpful, the man making keys was not at all helpful when I asked for his help, he seemed annoyed that I asked him something and just told me to buy the most expensive product, that was his words.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Thank you Matt for being so helpful on Mother's day, you made it possible for a quick run in and ...
                                          Thank you Matt for being so helpful on Mother's day, you made it possible for a quick run in and out using the self check-out! Have a blessed day!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Giovanni in the garden department is excellent cares about his job and his customers
                                          Giovanni in the garden department is excellent cares about his job and his customers
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The garden center was well stocked. The customer service was very efficient. The flooring I went ...
                                          The garden center was well stocked. The customer service was very efficient. The flooring I went to order was actually already in stock!!! Better experience than I expected!!!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          THE PRODUCTS IN THIS STORE WERE MUCH EASIER TO FIND WITH ALL OF THE GOOD MARKINGS. THE STORE WAS...
                                          THE PRODUCTS IN THIS STORE WERE MUCH EASIER TO FIND WITH ALL OF THE GOOD MARKINGS. THE STORE WAS VERY CLEAN AS WELL.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The store is well stocked and the staff is helpful
                                          The store is well stocked and the staff is helpful
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Rick in Paint was extremely rude. Not the first time a bad experience was had at this location. ...
                                          Rick in Paint was extremely rude. Not the first time a bad experience was had at this location. Two other customers experienced and witnessed this behavior! He had no problem being nice to his lady friend waiting to chat it up in the isles.
                                          by
                                          • Verified Purchase
                                          1 found this review helpful
                                          Showing 1-30 of 427 reviews

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