#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(870)268-7402
Tool & Truck Rental(870)268-7408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
711 E Parker Rd
Jonesboro, AR 72404
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Customer Store Reviews

  • 4.7 out of 444 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (444)
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Showing 1-30 of 444 reviews
Esther is a great employee!!
Had a great experience with a young lady that helped cut the turf for us, I now have it for my greenhouse.
by
    • Recommended
    Great Service
    Stocked well and great sale!
    by
      • Recommended
      Great Experience
      Happy with my experience!
      by
        • Recommended
        10/10
        Fast speedy Natalie checked us out was fast
        by
          • Recommended
          Helpful, and friendly
          Everything was labeled, and very organized. I was able to find all the things I need very quickly, the cashiers were very helpful.
          by
            • Recommended
            Great customer service!
            I hope a lot of people are able to experience having Tierney help them out or check them out! She goes above and beyond to help you, is very sweet and nice, and put a smile on our faces after a long, hard, stressful day. I hope this place is paying her what she deserves!! (That being a good pay obviously!) 🩷
            by
              • Recommended
              Customer service
              I would like to thank Madisyn at the Home Depot in Jonesboro ark. She was very friendly and helpful
              by
                Great Employee Service!
                Went to order an ice maker for our church. Tyler was a SUPER HELPFUL associate. He was extremely helpful & patient. Got us fixed up in about 15 minutes.
                by
                  • Recommended
                  Wonderful visit
                  Tierney was super friendly and eager to help. Each employee I asked for guidance was happy to tell me which isle the product was on.
                  by
                    • Recommended
                    Fabulous Customer Care agent(s)
                    I recently visited this store and I must say I was veeery impressed w/the agents in the Customer Care Dept. Lisa and "Ally" were amazing! I say this b/c of their willingness to understand and resolve my concerns which was an online/"IT" issue. KEEP UP THE GOOD WORK LADIES!!!! ⭐️⭐️⭐️⭐️⭐️
                    by
                      • Recommended
                      Can’t get help, “in stock” is false advertising
                      Waited over an hour to try and buy a chainsaw that is in locked up online shows instock. No one came to help even after asking multiple times for help. Ultimately customer service lady says “if it says 3 or less we just don’t have”. What a joke. Do better Home Depot wanted to give zero stars
                      by
                        Great store, especially the employees.
                        I shop at this store almost every day and always have a great experience. Employees are well-trained, the store is clean and everyone is super helpful.
                        by
                          • Recommended
                          Stackable washer and dryer
                          While the sales person was nice and we thought helpful, her failure to know all the items needed for installation delayed our delivery and installation. I don't know if the checklist she was following was incomplete/wrong or if she just didn't know. I do know that she WAS told we wanted our appliances stacked and depended on her to make sure we had all of the necessary items to get it installed on our original installation date. Please check the checklists to make sure they are accurate and complete and that the sales people know their products. Thank you.
                          by
                            Heater purchase
                            Amy went out of her way looking throughout the store for the heater that I needed for my home.
                            by
                              • Recommended
                              More training.
                              Cashier caused the wrong information on credit application, The store is overall convenient location and never had a problem before
                              by
                                • Recommended
                                Great assistance from associates.
                                Associates very knowledgeable and helpful. P
                                by
                                  • Recommended
                                  excellent store and great employees
                                  great store, great employees and convenient and well stocked.
                                  by
                                    Great personnel and store.
                                    This is a great store and I'm happy we have it in Jonesboro, its always clean, well stocked and well lit.
                                    by
                                      • Recommended
                                      Wonderful experience.
                                      I had an amazing shopping experience. I came in for some thing I was helped find that item. The lady who helped me Angela was so nice I couldn’t of asked for a better experience.
                                      by
                                        Wonderful service
                                        Love the flooring we got. Very satisfied
                                        by
                                          • Recommended
                                          Plenty of stock
                                          Lots of choices of items
                                          by
                                            • Recommended
                                            Great place
                                            Painting my house found good paint deals
                                            by
                                              • Recommended
                                              Washer and Dryer Purchase
                                              After having our front load washer to fail, we made our first stop at Home Depot, and are glad we did. They were able to take care of us efficiently, and save us money too! Thanks.
                                              by
                                                • Recommended
                                                1 found this review helpful
                                                Outstanding service provided!
                                                Both Tim and Amy within the Plumbing Department, are outstanding service providers for customers with plumbing challenges. Tim is a Master Plumber by trade and his knowledge base and experience are exceptional for DIY type individuals. Amy’s knowledge is Fantastic as well, and help and recommendations have been invaluable regarding solving home plumbing challenges! Thanks Tim and Amy!
                                                by
                                                  Excellent customer service
                                                  Joey is the kindest and provides exceptional customer service. We are in the store multiple times a week as we are remodeling and he never fails to help us from the store all the way out to our vehicle.
                                                  by
                                                    • Recommended
                                                    Landscape Rock
                                                    Chris was so helpful.
                                                    by
                                                      • Recommended
                                                      Absolutely the worst customer service I have ever received. Home Depot stole $94.25 from me.
                                                      I needed to exchange 1 thing and took all 3 items to the store with me to make the part I got connected the mailbox to the post. Instead, Tiara at the customer service desk took all three of MY items and refunded the purchase price back to my nephew’s credit card. (These items were my birthday present from him. He lives out of state but had them shipped to my house.) What kind of company does this?!
                                                      by
                                                        What an employee!
                                                        I bought an over the range microwave/vent hood last weekend. Christina was a joy to work with. She had a smile on her face and laughed and cut up with me, while answering my questions. She is a great asset to this store. She deserves a raise! I will tell everyone I know looking for appliances to get to this store and ask for Christina! She is WONDERFUL!
                                                        by
                                                          • Recommended
                                                          Bought a new Whirlpool appliance
                                                          Just bought a new Whirlpool refrigerator. I didn't have to have a new one I just wanted to upgrade. Every appliance department employee I encountered during my visits (there were several visits ;-) was very helpful and knowledgeable about the products. I do not have any complaints about this store. Jonesboro AR store 1406
                                                          by
                                                            • Recommended
                                                            Great store!!
                                                            Everyone is helpful and knowledgable. I love shopping there.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 444 reviews

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